Prime Medic - Online Clinic

🇺🇸 United States
Prime Medic Group Pty Ltd  | 
24
ASO score
Text
33/100
Reviews
0/100
Graphic
40/100
Other
0/100
rating
App Rating
4.2
rating
Votes
21.48K
rating
App Age
5y 11m
rating
Last Update
Jan 06, 2026

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Installs
35K
2.4M
-99%
Rating
4.22
4.26
-0.9%
Number of Ratings (Voted)
7.4K
2.5M
-100%
App Age
5y 11m
8y 0m
-26%
In-app Purchases Price
$0
$44
Update Frequency
48d
180d
-73%
Title Length
27
25
+8%
Short Description Length
63
62
+2%
Description Length
1 299
2 673
-51%
Number of Screenshots
894
1306
-32 %
Has Video?
No
0% has videos
Size
0MB
0MB

Category Ranking in United States

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Top Jan 03, 2026 Jan 10, 2026
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Top Jan 03, 2026 Jan 10, 2026
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Top Jan 03, 2026 Jan 10, 2026
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Downloads

Downloads Graph
Downloads icon
Total
34.7K
Last month icon
Last month
934

Text ASO

Title (
Characters: 27 of 50
)
Prime Medic - Online Clinic
Short Description (
Characters: 63 of 80
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Best Online Health Service Provider in Australia Available 24/7
Description (
Characters: 1299 of 4000
)
We are Tele-Health service that provides: 1) Video Consultation 2) New Prescription 3) Repeat Prescription 4) Medical Certificate 5) Carer Certificate 6) New Specialist Referral 7) Change Specialist Referral 8) Repeat Specialist Referral 9) Pathology / Radiology Referral Prime Medic provides expert medical advice and assistance for patients across Australia. In an increasingly digital world, it makes sense that patients should be able to harness the power and accessibility of the internet to secure the best healthcare possible. This is the ethos behind Prime Medic. To achieve this, we have brought together a team of experts and industry leaders from two very different fields. On the one hand, we want to give our patients the very best healthcare and treatment possible, so we have put together a team of medical professionals with extensive experience of delivering this in Australia. On the other hand, clarity and accessibility are both at the heart of what we do. To achieve this, we formed an expert IT team, constructing a platform by which anyone can access the healthcare they need, from anywhere in the country. Our IT professionals have gained experience from a wide range of industries, and they bring this experience to bear as they create unique solutions for healthcare.}
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
4.2
21 482 voters

Some Latest Reviews

Reed Rocca
16 Oct, 2025
5
very happy extremely happy how can anyone have a negative experience when these doctors go above and beyond when no one else can help me I found prime the names of it all prime is prime real estate prime care something this country is lacking in 52-year-old Australian citizen born in Australia and care about Australia and watching it fall apart over 30 years I have a fantastic memory I can keep going with this first time user of prime elastic within for the rest of my life my GP for life thank y
David Hunt
17 Sep, 2025
5
it is so good for me because I have emphysema and sometimes it's too hard to get around.so thank you for helping me.
Shaianne Hollingsworth
13 Sep, 2025
4
it is overall pretty, but it is a bit tricky navigate. And there is allways a couple small extra charges that get you at the end
Diane Smith
09 Aug, 2025
5
always get back to me when they say.. always have follow-up check up on how I feel a few days later... Dr's always pleasant.... im very happy with prime medic....
Neela Rai
09 Jun, 2025
1
Despite having an active monthly subscription, I was surprisingly charged the full price for a recent appointment, which completely undermines the purpose of having a subscription. What's even more concerning is the complete lack of response from their customer support after I repeatedly emailed them about this billing error with payment screenshots. Users should be aware that their subscription benefits may not be honored, and don't count on their support team to resolve issues.
Ali. Hassan
04 Jun, 2025
5
my experience with the app has been excellent. The interface is user-friendly, and the medical information provided is reliable and timely. I was especially impressed with the quick response service and professional guidance. I highly recommend this app to anyone looking for trusted health support.
Rohan Launchbury
25 Apr, 2025
5
Amazing Prime Metic! Helpfull & quick phone app with registered Doctor.
Eduardo Harriet
25 Apr, 2025
4
The doctor rang me within the allocated timeframe, and asked what I needed. I told him, he said that was fine, that he would send an escript. It took a while, maybe 90 minutes, before I got the escript. It did cost around $40, because it was an initial appointment, but was worth it, as I had run out, and my GP was closed.
Rob Palmer
21 Feb, 2025
1
I made the initial appointment, and the Dr tried to call 2 hours after the booked time slot. I was unable to take the late call and arranged a rescheduled appointment, but 4 hours after that new time slot, and still no call! I called the helpline and requested a refund, which was eventually approved, but I am now going to be charged a processing fee even though it was their mistake! Avoid this service.

Other

Additional Information
Rating:
4.16
Voted: 21.48K
Google Play Link:
Website:
Email:
Privacy Policy:
Categories: Medical
Size: -
Installs: 34.72K
App Age: 5 years 11 months
Release Date: Feb 11, 2020
Last Update: Jan 06, 2026
Version: 5.1.6
Version history
5.1.6
Jan 06, 2026
User Interface Enhancements.
5.1.5
Oct 07, 2025
UI Fixes for Landscape Mode. Also added Light and Dark Mode.

More by Prime Medic Group Pty Ltd

Version history