Royal Mail

🇺🇸 United States
Royal Mail Group  | 
20
ASO score
Text
25/100
Reviews
0/100
Graphic
40/100
Other
0/100
rating
App Rating
3.9
rating
Votes
5.62M
rating
App Age
7y 1m
rating
Last Update
Nov 11, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Installs
5.7M
15.5M
-64%
Rating
3.83
4.29
-11%
Number of Ratings (Voted)
2.9M
22.2M
-87%
App Age
7y 1m
5y 6m
+28%
In-app Purchases Price
$0
$69
Update Frequency
37d
88d
-58%
Title Length
10
26
-62%
Short Description Length
50
61
-18%
Description Length
2 419
2 425
0%
Number of Screenshots
535
828
-35 %
Has Video?
No
0% has videos
Size
0MB
0MB

Category Ranking in United States

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Top Dec 10, 2025 Dec 17, 2025
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Top Dec 10, 2025 Dec 17, 2025
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Top Dec 10, 2025 Dec 17, 2025
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Downloads

Downloads Graph
Downloads icon
Total
5.6M
Last month icon
Last month
108.1K

Text ASO

Title (
Characters: 10 of 50
)
Royal Mail
Short Description (
Characters: 50 of 80
)
Easily manage your items and track your deliveries
Description (
Characters: 2419 of 4000
)
Track an Item: • Simply enter your Royal Mail tracking ID or scan the barcode and we’ll notify you on the progress of your delivery. Send an Item: • Quickly and easily buy postage in just a few steps. You can either print your own labels or we can print it for you, just take the QR code on the app to one of our Delivery Office Customer Service Points and have your label printed for free. Book a Collection: • Send and return your parcel from home or work? Book a Parcel Collect so you won’t have to go out, because your postie can collect your items from you. And if you can’t print out a label, don’t worry, we’ll bring one with us. Services Near You: • We can help you find your nearest drop-off location - Postbox, Parcel Postbox (available 24/7), Royal Mail Delivery Office or Post Office branch including collection times and opening hours. Book a Redelivery: • Missed a delivery? Using the Royal Mail App, you can easily book a Redelivery to your address, your neighbour’s address or a local Post Office – and you pick the delivery day! Change Your Delivery Options to Suit You: • You can now change where your parcel is delivered, to a Safeplace or neighbour after it has been sent. Set up a Redirection •Our Redirection service will ensure you won't miss important documents and will help prevent your personal details falling into the wrong hands. Many More Great Features: • Find the size and format of your parcel using our Augmented Reality Parcel Sizer; • See a photograph of the signature if someone has signed for it, or the Safeplace an item has been delivered to; • Get proof of postage sent straight to your phone – get that extra peace of mind when dropping off at any of our locations including Parcel Postboxes; • Save items you are tracking and add an alias name making them easier to identify; • Save postage receipts – simply take a photo of your receipt and store it to the app; • Pay a fee – if you’ve received a grey Fee to pay card you can now pay this on the App • Postcode and address finder – if you’re not sure of a full address, or want to check a postcode, just enter part of the address and we’ll fill in the blanks. • Click & Drop – the Royal Mail App and Click & Drop work hand in hand, making your interactions more seamless with one login. • Alexa integration – if you have an Alexa, you can track your item using a nickname you have previously assigned to an item.}
Read more

Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
3.9
5 620 731 voters

Some Latest Reviews

St John
14 Dec, 2025
1
Complete rubbish. Activation code ran out instantly. Guest function wouldn't open. Not worth the storage space.
Cathy Craig
14 Dec, 2025
2
Unable to log in despite reboots, uninstalling and reinstalling, changing password, etc. I read a review from someone with the same problem but it seems you don't have the will to fix this glitch, which is at your end.
Dawn Hall
14 Dec, 2025
5
I'm gettin̈g there being 78 hasn't helped All good
Alex Bateman
13 Dec, 2025
1
Genuinely fuming that I now apparently need to download this app in order to nominate a safe place for my parcel to be delivered to. Two failed deliveries, the second one I had waited in as long as I could but I had to go out and they turned up 3 hours after the scheduled delivery time. I left a note on my door to put it behind the bins and I'm a little concerned that parcel force are hiring blind drivers, because they still didn't deliver it. I don't want a pissing app for everything!
Richard Smith
13 Dec, 2025
1
Like the rest of the company, totally useless and unable to get anything right
John
13 Dec, 2025
2
This app gives inaccurate updates, especially on Saturdays. Sometimes, it says that my package will be delivered during these times, but it keeps changing to later time. Then it turns out that my package is actually not out for delivery, as the app gives false information. Also, I keep getting an app crash warning.
Barnabas-Francis macPhail
13 Dec, 2025
1
Since the latest update, the app has consistently refused to work. Doesn't recognise my password, the tracking option never works.
david Jones
13 Dec, 2025
1
diabolical. can't sign in, attempted password reset, "we are experiencing high demand... you are not authorised to access this page" click link again, " one time link has already been used" start process again, reset password, new password entered, great! no..." you have entered an incorrect password/username" 4 attempts remain. try three more times, every time I am entering the correct info, but can I login? no. attempt another password reset, sorted? no..you have used all your attempts.
Lesley Simmons
13 Dec, 2025
5
excellent service for my recent parcel.. Collected from home yesterday & delivered today

Other

Additional Information
Rating:
3.94
Voted: 5.62M
Google Play Link:
Website:
Email:
Privacy Policy:
Categories: Lifestyle
Size: -
Installs: 5.57M
App Age: 7 years 1 month
Release Date: Nov 12, 2018
Last Update: Nov 11, 2025
Version: 17.4.4
Version history
17.4.4
Nov 11, 2025
In this release, we’re making changes to Track an item and other minor improvements
17.3.4
Oct 15, 2025
This release contains improvements to tracking and introduces RM Shop to Services Near You

More by Royal Mail Group

Version history