Smart Tutor for SAMSUNG Mobile

🇺🇸 United States
Samsung Electronics Co., Ltd.  | 
26
ASO score
Text
25/100
Reviews
60/100
Graphic
12/100
Other
0/100
rating
App Rating
4.2
rating
Votes
8.18M
rating
App Age
11y
rating
Last Update
Dec 02, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Installs
176M
71.3M
+147%
Rating
4.2
4.3
-2%
Number of Ratings (Voted)
6.5M
92.4M
-93%
App Age
10y 11m
6y 9m
+62%
In-app Purchases Price
$0
$99
Update Frequency
67d
81d
-18%
Title Length
30
26
+15%
Short Description Length
78
74
+5%
Description Length
1 852
2 653
-30%
Number of Screenshots
266
1223
-78 %
Has Video?
No
0% has videos
Size
0MB
0MB

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Downloads

Downloads Graph
Downloads icon
Total
175.8M
Last month icon
Last month
308.6K

Text ASO

Title (
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Smart Tutor for SAMSUNG Mobile
Short Description (
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Smart Tutor is an easy, quick and safe means of consulting for Samsung devices
Description (
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Description Smart Tutor is an easy, quick and safe means of consulting for Android™ smart phone and tablet series. It can be used to diagnose your device remotely in order to optimize device performance and give functional advice. Diagnoses can be requested for the following: • Menu and feature inquiries • New features advice • Display settings and errors • S/W upgrade and app update-related inquiries • Device status diagnosis How to get started 1. Download the "Smart Tutor" from Google play store and install on our Android device. 2. Make a phone call to the SAMSUNG Contact center. After agreeing "Terms and Conditions", the phone number of contact center will be displayed.(Because it is depending on country) 3. Enter the 6 digits connection code given by a tech expert. 4. Once connected, a tech expert will diagnose your mobile. 5. If you want to terminate "Smart Tutor", please tap "Disconnect" menu. Benefit • Safety & Reliable Don't worry about exposing our private information."Smart Tutor" restricts a tech expert from accessing applications with customer's private information such as Gallery, Message, e-mail and other throughout special features. • Convenient & Easy Provide remote support from our Android device quickly and easily if we can use 3G/4G or Wi-Fi. • Features Screen Share / Chat / Screen Lock / Application Lock Requirement & Note 1. "Smart Tutor" works with Android OS(Above Android 6) 2. "Google Experience Device" is not supported such as "Galaxy Nexus" 3. Connection in 3G/4G Network will be chargeable according to your network data fee agreement with your operator/Telecom. Before the connection, ensure to check Wi-Fi availability for free support}
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
4.2
8 176 046 voters

Some Latest Reviews

mcc
20 Dec, 2025
1
The last young lady that helped me gets a 10 plus. she was patient and gave me a lot of topics on how to keep phone from getting so out if hand. and the most important thing about her was she is a human being not an A I .I do not like A I, they don't have emotions like real people. It will be the down fall of our Earth. God created the Earth not A I
Terry Compton
19 Dec, 2025
5
The young Lady was very professional and took her time to help me with the situation Just want to say U so Much and Happy Holidays 😊 ❤️
Mariza Rodrigues
19 Dec, 2025
5
The, app was what l expected. For better performance, In. Studies and professionally.
Mike Peters
18 Dec, 2025
5
Marlin did an outstanding job by using simple direct instructions and a heavy dose of patience with a 74 year old. man. Good guy!!!
Roger Cohn
18 Dec, 2025
5
I had a serious conflict with my Bluetooth connection. Would not play media thru Bluetooth devices. It said it was but only coming out of phone speakers. But Bluetooth worked for notifications, etc. Josh got in my phone. Went so fast it was a blur! And just like that he fixed my problem. And made my day. Wish I could thank him
Linda Collins
17 Dec, 2025
5
My phone was in really bad condition, and I called and kara helped me just in seconds.It was fabulous. i can't say enough good stuff about kira, and this program. Thank you. Thank you. Thank you.
Annette Beauchamp
13 Dec, 2025
5
representative was so helpful and patient. I feel better now that he helped with my watch and phone. Awesome job!!
Sharold Thomas Hawley
13 Dec, 2025
5
I enjoy it mostly every time I talk to the agents they're just as friendly as the neighbors next door which may not always be great but they're awesome 😳
Lesley Bursha
13 Dec, 2025
5
Kled the tech was extremely pleasant and professional. He resolved the problem i was having with my phone. i had truly a pleasure to interact with him. He was incredibly friendly and had a wonderfully positive attitude throughout the entire service call. I was very impressed with his professionalism and how he handled everything with such ease. It's refreshing to encounter someone so pleasant and helpful. I would timely manner. I really like the Samsung service i received

Other

Additional Information
Rating:
4.15
Voted: 8.18M
Google Play Link:
Website:
Email:
Privacy Policy:
Categories: Tools
Size: -
Installs: 175.78M
App Age: 11 years
Release Date: Jan 06, 2015
Last Update: Dec 02, 2025
Version: 1.5 (build 423)
Version history
1.5 (build 423)
Dec 02, 2025
1.5 (build 413)
Sep 04, 2025

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Version history