Smart Tutor for SAMSUNG Mobile

🇺🇸 United States
Samsung Electronics Co., Ltd.  | 
26
ASO score
Text
25/100
Reviews
60/100
Graphic
12/100
Other
0/100
rating
App Rating
4.2
rating
Votes
8.18M
rating
App Age
11y
rating
Last Update
Dec 02, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Installs
176M
71.6M
+146%
Rating
4.2
4.3
-2%
Number of Ratings (Voted)
6.5M
92.8M
-93%
App Age
11y 0m
6y 8m
+64%
In-app Purchases Price
$0
$99
Update Frequency
73d
94d
-22%
Title Length
30
26
+15%
Short Description Length
78
74
+5%
Description Length
1 852
2 693
-31%
Number of Screenshots
266
1212
-78 %
Has Video?
No
0% has videos
Size
0MB
0MB

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Downloads

Downloads Graph
Downloads icon
Total
175.8M
Last month icon
Last month
308.6K

Text ASO

Title (
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Smart Tutor for SAMSUNG Mobile
Short Description (
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Smart Tutor is an easy, quick and safe means of consulting for Samsung devices
Description (
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Description Smart Tutor is an easy, quick and safe means of consulting for Android™ smart phone and tablet series. It can be used to diagnose your device remotely in order to optimize device performance and give functional advice. Diagnoses can be requested for the following: • Menu and feature inquiries • New features advice • Display settings and errors • S/W upgrade and app update-related inquiries • Device status diagnosis How to get started 1. Download the "Smart Tutor" from Google play store and install on our Android device. 2. Make a phone call to the SAMSUNG Contact center. After agreeing "Terms and Conditions", the phone number of contact center will be displayed.(Because it is depending on country) 3. Enter the 6 digits connection code given by a tech expert. 4. Once connected, a tech expert will diagnose your mobile. 5. If you want to terminate "Smart Tutor", please tap "Disconnect" menu. Benefit • Safety & Reliable Don't worry about exposing our private information."Smart Tutor" restricts a tech expert from accessing applications with customer's private information such as Gallery, Message, e-mail and other throughout special features. • Convenient & Easy Provide remote support from our Android device quickly and easily if we can use 3G/4G or Wi-Fi. • Features Screen Share / Chat / Screen Lock / Application Lock Requirement & Note 1. "Smart Tutor" works with Android OS(Above Android 6) 2. "Google Experience Device" is not supported such as "Galaxy Nexus" 3. Connection in 3G/4G Network will be chargeable according to your network data fee agreement with your operator/Telecom. Before the connection, ensure to check Wi-Fi availability for free support}
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
4.2
8 176 046 voters

Some Latest Reviews

Felipe Benites
10 Jan, 2026
1
Não consigo o número de acesso pra falar com os técnicos, o telefone não funciona
Cassandra Jones
09 Jan, 2026
5
the technician Roxanne was amazing 👏. she went above and beyond.
Ritaann bricker
08 Jan, 2026
5
I spoke to Rana she helped me with all my questions.
Patske
07 Jan, 2026
5
fantastic experience the call cured all my phone problems thank you
J Tarby
07 Jan, 2026
5
it was so wonderful to have help. my agent was kind and knowledgable. He solved and fixed my issues. Thank you
Audrey Cody
07 Jan, 2026
5
My experience with Nada was wonderful. She demonstrated her skills and abilities quickly. Nada was also pleasant, respectful, patient, and courteous. She is an asset to SAMSUNG CUSTOMER SERVICE TEAM.
Brent Wells
07 Jan, 2026
5
She was very professional and one of the kindest person I ever met! Please thank her!!! BRENT WELLS
Brenda Roy
04 Jan, 2026
5
The man who helped me out was amazing and extremely helpful. He was patient even though I was freaking out when he came on the line and totally panicking, he patiently walked me through what was actually a very simple fix to my problem. And then he went on to help me fix several other things that I had questions about. He gets an A+++ for his job today. thank you!
Bruna
03 Jan, 2026
5
Ravi de cette application, après avoir eu des problèmes pour envoyer des SMS à certains de mes contacts, j ai fais appel à smart tutor. Après avoir pris la main sur mon téléphone il a réussi à résoudre le problème rapidement. merci à leur professionnalisme.

Other

Additional Information
Rating:
4.15
Voted: 8.18M
Google Play Link:
Website:
Email:
Privacy Policy:
Categories: Tools
Size: -
Installs: 175.78M
App Age: 11 years
Release Date: Jan 06, 2015
Last Update: Dec 02, 2025
Version: 1.5 (build 423)
Version history
1.5 (build 423)
Dec 02, 2025
1.5 (build 413)
Sep 04, 2025

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Version history