Shopify Inbox

🇺🇸 United States
Shopify Inc.  | 
30
ASO score
Text
25/100
Reviews
60/100
Graphic
28/100
Other
0/100
rating
App Rating
4.6
rating
Votes
672.56K
rating
App Age
5y 7m
rating
Last Update
Nov 21, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Installs
521.7K
92.7M
-99%
Rating
4.64
4.35
+7%
Number of Ratings (Voted)
618.5K
38.5M
-98%
App Age
5y 6m
8y 9m
-37%
In-app Purchases Price
$0
$87
Update Frequency
25d
146d
-83%
Title Length
13
27
-52%
Short Description Length
62
74
-16%
Description Length
1 211
3 108
-61%
Number of Screenshots
439
1509
-71 %
Has Video?
No
0% has videos
Size
0MB
0MB

Category Ranking in United States

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Downloads

Downloads Graph
Downloads icon
Total
515.1K
Last month icon
Last month
7.5K

Text ASO

Title (
Characters: 13 of 50
)
Shopify Inbox
Short Description (
Characters: 62 of 80
)
Sell over chat and talk with your customers, anytime anywhere.
Description (
Characters: 1211 of 4000
)
About Shopify Inbox Use Shopify Inbox to talk with customers and sell over chat. With Shopify Inbox, you can grow your business, build strong customer relationships, and spend less time on support all from a free business chat app. USE CHAT TO SELL MORE AND BUILD STRONG RELATIONSHIPS Shopify Inbox is so much more than support. In fact, 70% of Shopify Inbox conversations are with customers making a purchasing decision. Use Shopify Inbox to: • Save time managing customer conversations from online store chat and the Shop app • Send products, discounts, from your Shopify store directly inside chats with just a few taps to turn more conversations into checkouts • Send automated messages and continue chats over email so you don’t need to respond in real time • Know when customers add or remove items from their shopping cart • Assign chats to your staff and team to scale customer conversations SHOP APP Let customers contact you from the Shop app. --------- FEEDBACK & SUPPORT For 24/7 support visit the Shopify Help Center: help.shopify.com Thank you for using Shopify Inbox on Android. We love hearing your feedback. Please let us know what you think of Shopify Inbox by leaving a review.}
Read more

Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
4.6
672 560 voters

Some Latest Reviews

Heather Sefcik
17 Dec, 2025
2
We are constantly being logged out of this app, and then we don't get notifications when people message us.
Sarah Seery (Sar Bear)
07 Dec, 2025
3
it's usually pretty good. but sometimes can be abit clunky and kick you out for no reason.
Minakshi Prabhu
30 Nov, 2025
5
It is convenient platform for customers to reach out to us
Dan Schafer
21 Nov, 2025
4
for some reason I cannot reply on my mobile and have checked all app permissions
One Sweet Life
21 Nov, 2025
1
The Shopify Inbox app opens but instantly crashes whenever we try to reply to customers. We can see messages, but the reply box closes the app every time. This has been ongoing for weeks with no fix and no direct support phone number. At this point, Shopify Inbox is not reliable for running a real business, and we are actively exploring other platforms.
Nicole Schnabel
15 Nov, 2025
3
Loggt sich immer wieder aus, insbes. wenn man die Inbox am Desktop verwendet und später zur App wechseln will. Einloggen ist dann oft sehr umständlich, indem man sich im Shop ausloggt. App lässt sich also nicht mit dem selben Account am PC und am Smartphone bedienen
Gwen Ferguson
13 Nov, 2025
1
it just stopped snowing me to respond to messages anymore
Dion Noravian
12 Nov, 2025
1
unusable after new update. the send button along with all the other buttons are now too low on the screen and can't be accessed since they are beneath the android buttons. ridiculous mistake by the developers. I can only use it on desktop now
Schizophren House
25 Oct, 2025
5
jo alkalmazas. teszi a dolgat, mindent tud amit kell neki.

Other

Additional Information
Rating:
4.63
Voted: 672.56K
Google Play Link:
Website:
Email:
Privacy Policy:
Categories: Business
Size: -
Installs: 515.08K
App Age: 5 years 7 months
Release Date: Jun 09, 2020
Last Update: Nov 21, 2025
Version: 8.58.0
Version history
8.58.0
Nov 21, 2025
Bug fixes and improvements
8.57.0
Nov 13, 2025
Bug fixes and improvements
Version history