TSB Mobile Banking

🇺🇸 United States
TSB Bank plc.  | 
40
ASO score
Text
25/100
Reviews
100/100
Graphic
40/100
Other
0/100
rating
App Rating
4.6
rating
Votes
21.65M
rating
App Age
7y 11m
rating
Last Update
Dec 01, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Installs
3.1M
6.3M
-50%
Rating
4.6
4.25
+8%
Number of Ratings (Voted)
19.6M
9.4M
+108%
App Age
7y 11m
6y 0m
+30%
In-app Purchases Price
$0
$145
Update Frequency
105d
76d
+38%
Title Length
18
26
-31%
Short Description Length
75
67
+12%
Description Length
2 121
2 748
-23%
Number of Screenshots
704
848
-17 %
Has Video?
No
0% has videos
Size
0MB
0MB

Category Ranking in United States

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Top Dec 19, 2025 Dec 26, 2025
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Top Dec 19, 2025 Dec 26, 2025
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Top Dec 19, 2025 Dec 26, 2025
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Downloads

Downloads Graph
Downloads icon
Total
3.1M
Last month icon
Last month
29.4K

Text ASO

Title (
Characters: 18 of 50
)
TSB Mobile Banking
Short Description (
Characters: 75 of 80
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Packed with cool features, the app is the safest way to do digital banking.
Description (
Characters: 1661 of 4000
)
Say hello to your mobile banking app. See all your TSB accounts in one place Manage your money on the go – check your balance, pay a bill, send money, move money – into a savings account or into a Savings Pot. You can also: • Open a TSB current account • Register for Digital Banking • Log in securely with your fingerprint or face ID • Identify a payment by the retailer logo next to the transaction What you need to use this app You’ll need to be a personal TSB customer and have a device running Android 9.0 or above. You'll need to be a UK resident to apply for new products. Having problems? • Have you looked at our mobile app FAQs? • If you’re having trouble logging in, follow our helpful interactive guide • Check our service status to see if everything is running as it should be. Important information This app is intended for TSB personal Internet Banking customers. Terms and conditions apply, see 'Ways to bank with us' on: https://www.tsb.co.uk/legal/. Coverage and Location Our app and services may be affected by your phone's signal and functionality. In some countries it may be illegal to use some internet and mobile banking services. Please check before you travel. TSB Bank plc. Registered office: Henry Duncan House, 120 George Street, Edinburgh EH2 4LH. Registered in Scotland, no SC95237. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 191240. TSB Bank plc is covered by the Financial Service Compensation Scheme and the Financial Ombudsman Service.}
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
4.6
21 650 576 voters

Some Latest Reviews

Derek Gillies
19 Dec, 2025
1
I'm having to reinstall this app almost weekly because it fails to authenticate continuously. Helpline people keep insisting there are no reported issues yet they are quick to let me cancel Internet banking so I can set it up time and time again. Time to change banks I think.
Alison H
19 Dec, 2025
1
unusable of late. really need to change to another provider now. trying to manage online payments and for the umpteenth time it's unable to authenticate my login. website lies saying all services are working. parter and daughter also being refused logins.
Ashley ward
19 Dec, 2025
1
Trying to pay a cheque in with the App and every time it gets to submitting it after you have taken the photos it just crashes and kicks you out!!! Tried multiple times and checked app is up to date. How are we all going to banking when it goes fully digital if they can't get a simple thing like an app to work properly!!
Alex Joynson
19 Dec, 2025
1
Waste of time. If you don't log in for a couple of days it throws you out. Then when you do get back in you have to reset everything. Four times it has happened and all it says is "sorry cant do that" ridiculous.
Nigel Jackson
19 Dec, 2025
5
terrible I don't no what has happened but have to turn my phone off and on every time I need to open the app really getting fed up with it know need to fix soon or I off to another bank frustrating
J C
19 Dec, 2025
1
It's rubbish. hardly ever let's me login without having to set it up again. totally sick of it
Martyna „Klosowska ja” Klosowska
18 Dec, 2025
1
Extremely unreliable. Works one day, doesn’t work the next. Cannot log in via the app or the website. This has been an ongoing issue. Banking should not work like this.
Jay Mar
18 Dec, 2025
1
Completely useless, have had to reinstall several times and still not working. update: app now not letting me into my account. constant errors. GET THIS FIXED NOW, I have no bank near me and trying to get a person on the phone is ridiculous. if I could give 0 stars I would. update: fixed for a couple weeks, and yet again has stopped the week before Christmas. thanks tsb fix this app
Abdul Abdull
18 Dec, 2025
1
anyone whos reading my comment don't open an account wth tsb, whyshould I download tsb bank to redeem my loqbox saving absolutely ridiculous wasted my time

Other

Additional Information
Rating:
4.61
Voted: 21.65M
Google Play Link:
Website:
Email:
Privacy Policy:
Categories: Finance
Size: -
Installs: 3.08M
App Age: 7 years 11 months
Release Date: Jan 30, 2018
Last Update: Dec 01, 2025
Version: 8.17.1
Version history
8.17.1
Dec 01, 2025
Our latest app update gives you the convenience of being able to view your statements straight from your transaction history screen. <br><br>You can then save them as PDFs, and even email them directly to people such as solicitors or mortgage advisers. <br><br>If you’d like to let us know what you think of the app in a review, we’re always keen to hear your views.
8.14.0
Aug 12, 2025
We’ve made a few fixes that’ll improve performance. <br><br>We’re always keen to hear what you think of the app – if you have time, please review it for us.
Version history