Version history
Zoho Desk
18
ASO score
Text
21/100
Reviews
0/100
Graphic
40/100
Other
0/100
App Rating
4.5
Votes
225.65K
App Age
11y 7m
Last Update
Dec 02, 2025
Compare with Category Top Apps
|
Metrics
|
Current App
|
Category Top Average
|
Difference
|
|---|---|---|---|
|
Installs
|
298.5K
|
92.2M
|
-100%
|
|
Rating
|
4.43
|
4.33
|
+2%
|
|
Number of Ratings (Voted)
|
189.8K
|
36M
|
-99%
|
|
App Age
|
11y 7m
|
8y 8m
|
+33%
|
|
In-app Purchases Price
|
$0
|
$86
|
|
|
Update Frequency
|
46d
|
145d
|
-68%
|
|
Title Length
|
9
|
27
|
-67%
|
|
Short Description Length
|
80
|
74
|
+8%
|
|
Description Length
|
1 842
|
3 081
|
-40%
|
|
Number of Screenshots
|
617
|
1553
|
-60
%
|
|
Has Video?
|
No
|
0% has videos
|
|
|
Size
|
0MB
|
0MB
|
|
Category Ranking in United States
7 days
Last 7 days
Last 30 days
Last 90 days
Last 180 days
Last year
| Top | Dec 05, 2025 | Dec 12, 2025 |
|---|---|---|
|
No results were found!
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| Top | Dec 05, 2025 | Dec 12, 2025 |
|---|---|---|
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No results were found!
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| Top | Dec 05, 2025 | Dec 12, 2025 |
|---|---|---|
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No results were found!
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| Top | Dec 05, 2025 | Dec 12, 2025 |
|---|---|---|
|
No results were found!
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||
Downloads
Downloads Graph
Total
297.4K
Last month
3.6K
Text ASO
Title
(
Characters:
9
of 50
)
Zoho Desk
Short Description
(
Characters:
80
of 80
)
Context-rich help desk software that lets businesses focus more on the customer.
Description
(
Characters:
1842
of 4000
)
Zoho Desk is Zoho's flagship customer service software that helps businesses automate their customer service operations. The Zoho Desk mobile app provides you with the flexibility to close tickets on the move, with the same ease and functionality as your desktop version. It's convenient to use, can be customized to fit any business, and doesn't cost a fortune, so your focus is only on the customer.
Here's how Zoho Desk makes your customer support software truly mobile:
Prioritize easily: Automatically organize your tickets by your chosen criteria using Custom Views and Work Modes, so you can start working on the tickets that really need your attention.
Stay connected: Converse with your customers on WhatsApp, Instagram, Twitter, WeChat, and other instant messaging apps.
See more context with each ticket: Resolve tickets with relevant and actionable information at your fingertips. Literally. Put a face to each ticket by bringing contact information from Zoho CRM into Zoho Desk.
Collaborate seamlessly: Work seamlessly with other departments, tag your team on tickets, and collaborate with them on the Team Feed to close tickets faster than ever before.
Stay notified: Constantly stay in the loop, wherever you go, with the Notification Center—get notified through push notifications about ticket updates, comments, and mentions.
Do more with gestures: Simplify frequently performed ticket actions like editing, closing, and moving tickets with quick and easy swipes.
Track tasks and ticket times: Follow up with tasks for each ticket and track how much time your agents spent on tickets with Time Tracking.
We're always working to make your Zoho Desk mobile app experience as smooth as possible. If you face any issues, write to us at desk@zohomobile.com and we'll get back to you right away.}
Read more
Other
Additional Information
| Rating: | |
| Voted: | 225.65K |
| Google Play Link: | |
| Website: | |
| Email: | |
| Privacy Policy: | |
| Categories: | Business |
| Size: | - |
| Installs: | 297.4K |
| App Age: | 11 years 7 months |
| Release Date: | May 19, 2014 |
| Last Update: | Dec 02, 2025 |
| Version: | 2.9.23 |
Version history
2.9.23
Dec 02, 2025
- You can now access your saved filters for Tasks, Calls, Events, Accounts, and Contacts modules. <br>- You can now sort the data in Contacts, Accounts, and custom modules using various options. <br>- Filters are now available for the Contacts and Accounts modules.
2.9.19
Oct 31, 2025
- Bug fixes and enhancements
