Device Help

🇺🇸 United States
AT&T Services, Inc.  | 
54
ASO score
Text
59/100
Reviews
50/100
Graphic
60/100
Other
0/100
rating
App Rating
4.2
rating
Votes
321
rating
App Age
4y 9m
rating
Last Update
Oct 13, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Rating
4.24
4.66
-9%
Number of Ratings (Voted)
321
3.2M
-100%
App Age
4y 9m
7y 9m
-39%
In-app Purchases Price
$0
$73
Update Frequency
103d
27d
+285%
Title Length
11
23
-52%
Subtitle Length
23
28
-18%
Description Length
304
3 056
-90%
Number of Screenshots
210
1346
-84 %
Size
70MB
285MB
-75 %

Category Ranking in United States

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Ranking Keywords in United States

Keywords App Rank
Illustration
Analyze this and other apps using Asolytics tools

Text ASO

Title (
Characters: 11 of 30
)
Device Help
Subtitle (
Characters: 23 of 30
)
YOUR DEVICE, SIMPLIFIED
Description (
Characters: 304 of 4000
)
Learn, Optimize and Diagnose your smartphone with the Device Help app from AT&T- • Master your device with step-by-step guides and expert tips. • Be alerted to needed updates that can improve device performance. • Instantly pinpoint issues with your mobile device for quick and efficient troubleshooting.}

Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
4.2
321 voters

Some Latest Reviews

Tblock Spin⭐️
24 Nov, 2025
1
This app is completely useless. It doesn’t help with anything, gives you almost no real information, and honestly there’s zero reason to keep it. The name “Device Help” is almost comedy, because it’s not helping with a thing. It runs a quick test kicks you over to some random website with generic troubleshooting tips and calls it “support.” On top of all that it gives totally inaccurate information about your device. It told me my battery saver was on even though I never use battery saver. Then it claimed I had burn marks on my screen which I absolutely do not. Yeah this app is trash. Go ahead and delete it.🚮🚮
kkrazyjimmy
12 Nov, 2025
4
This app is very good at keeping your device up to excellent working condition
Shirl922
11 Nov, 2025
5
The device help app stopped opening. Got an alert to update the app but it will not open.
Lwncuszp57
22 Oct, 2025
1
The app is completely junk. Just like the AT&T network. They should be embarrassed by this 3rd world junk they put out for people. Whoever put this b.s. together should be fired immediately! Don’t waste your time with this fake diagnostic if nothing. What it all boils down which they don’t tell you. Is there network is terrible. Now we don’t need an app for that.
laruami
15 Oct, 2025
1
Updated it today and now it crashes as soon as i try to open it!
Wisest One
14 Oct, 2025
3
Worked well until the recent update, now it will not even open.
•ATARI•
14 Oct, 2025
1
Battery usage and drainage is natural, but ATT considers an alert is needed for consumption. Not being connected to WIFI is an alert but why should I worry this is why I pay for data.
Jason Tre
06 Sep, 2025
5
I’m been using this app for years and always download on new devices! It works!!
DIReyes10
05 Sep, 2025
1
This app was poorly made. But I think it’s just AT&T’s service in general that’s terrible. There are days when I can’t get a hold of my kids because my messages don’t go through. I go to this app to troubleshoot and the app itself doesn’t load, lags, or times out. Then when it finally does work, you go through all these steps only for the app to take you to the AT&T website for further troubleshooting. It’s frustrating. I don’t have the time.

Other

Additional Information
Rating:
4.2
Voted: 321
App Store Link:
Website:
Email: -
Privacy Policy:
Categories: Productivity
Size: 70MB
App Age: 4 years 9 months
Release Date: Mar 03, 2021
Last Update: Oct 13, 2025
Version: 3.301.3
Version history
3.301.3
Oct 13, 2025
New Health Score and general updates and bug fixes
3.289.0
Aug 01, 2025
Streamlined Onboarding screen and various bug fixes
Version history