FirstNet Assist

🇺🇸 United States
AT&T Services, Inc.  | 
39
ASO score
Text
48/100
Reviews
0/100
Graphic
60/100
Other
0/100
rating
App Rating
1.6
rating
Votes
241
rating
App Age
6y 5m
rating
Last Update
Dec 12, 2024

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Rating
1.64
4.61
-64%
Number of Ratings (Voted)
241
271.4K
-100%
App Age
6y 4m
6y 3m
+1%
In-app Purchases Price
$0
$49
Update Frequency
364d
43d
+743%
Title Length
15
26
-42%
Subtitle Length
23
28
-18%
Description Length
491
2 847
-83%
Number of Screenshots
390
1186
-67 %
Size
43MB
213MB
-80 %

Category Ranking in United States

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Ranking Keywords in United States

Keywords App Rank
Illustration
Analyze this and other apps using Asolytics tools

Text ASO

Title (
Characters: 15 of 30
)
FirstNet Assist
Subtitle (
Characters: 23 of 30
)
All help, all the time.
Description (
Characters: 491 of 4000
)
FirstNet Assist provides all primary and extended primary first responders with support tools at their fingertips. This app provides access to Customer Care using multiple methods, as well as providing real-time self-diagnostics based on your device brand and model. In case your device is uplift-ready, the app allows you to request uplift from the field to any current uplift request within 50 miles radius of your current location. FirstNet Assist requires a login to the FirstNet portal.}
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
1.6
241 voters

Some Latest Reviews

Firefighterjam
22 Apr, 2025
1
The app is horrible. I use my AT&T app to pay because so many issues on this app loading
MDWH2O
11 Mar, 2025
1
After FirstNet made me merge to an ATT account my autopay got deleted and now FirstNet offers no billing through them and everything is done through att. I can’t even view my bill anymore and att says it’s a FirstNet issue. It’s like I’m a half att user but can’t use any of their features and FirstNet has now deleted everything off their app and the app is completely useless.
TioDevo
20 Sep, 2024
1
Why can’t we just work through the app? Just make a interface like the regular AT&T app..
hello10298374
13 Sep, 2024
1
For starters it sends you to safari after you login, then once you are on safari what ever new updates they have done to the website refuses to let you pay online. For the last 3 months I’ve had to go inside AT&T to pay the bill bc it won’t let me access the bill pay feature online. Way to prioritize your first responders and medical professionals 🫡 AT&T is horrible but somehow first-net is actually worse
ohnanh
01 Sep, 2024
1
this app need to be deleted because it is useless! AT&T please let your customer service representatives know how to solve issues once we asked for assistance. Please train them well.
Kurama514
07 Apr, 2024
1
Man love my service but this app is trash! Nothing ever works ever ! the worst !
Castor_2.0
09 Jul, 2023
1
This app is beyond useless. Literally everything you click on takes you to the internet browser. There’s no reason for this app at all.
Richyano
27 Apr, 2023
1
The app is overall low budget it doesn't have any features like you would in the AT&T app which I don't understand why you can't just merge with them to make it easy for customers to pay and purchase items instead of having to open a browser link anytime you click on something!!!!
fausto coppi
09 Mar, 2023
2
This app used to work, albeit poorly. Now it doesn’t even launch after entering login info. As in the “continue” button doesn’t turn active, so that you cannot get into the app to pay bills or check account status. Disappointing.

Other

Additional Information
Rating:
1.6
Voted: 241
App Store Link:
Website: -
Email: -
Privacy Policy:
Categories: Reference, Utilities
Size: 42MB
App Age: 6 years 5 months
Release Date: Jul 18, 2019
Last Update: Dec 12, 2024
Version: 1.16
Version history
1.16
Dec 12, 2024
Enhance push notification functionality to support active links.
1.15
Jun 14, 2023
1. Updated CCPA content and image on customer support page and hamburger menu. 2. Removed Feedback option from customer support page and hamburger menu.
Version history