Xfinity My Account

🇺🇸 United States
Comcast Interactive Media  | 
44
ASO score
Text
59/100
Reviews
0/100
Graphic
60/100
Other
0/100
rating
App Rating
2.8
rating
Votes
42.87K
rating
App Age
11y 11m
rating
Last Update
Feb 23, 2023

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Rating
0
4.65
Number of Ratings (Voted)
0
3.2M
App Age
11y 11m
7y 8m
+55%
In-app Purchases Price
$0
$69
Update Frequency
1025d
27d
+3 657%
Title Length
18
23
-22%
Subtitle Length
28
28
Description Length
1 397
3 038
-54%
Number of Screenshots
200
1325
-85 %
Size
115MB
284MB
-60 %

Category Ranking in United States

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Ranking Keywords in United States

Keywords App Rank
Illustration
Analyze this and other apps using Asolytics tools

Text ASO

Title (
Characters: 18 of 30
)
Xfinity My Account
Subtitle (
Characters: 28 of 30
)
Account management made easy
Description (
Characters: 1397 of 4000
)
The Xfinity My Account app is going away as of April 26, 2023. Instead, download the Xfinity app https://apps.apple.com/us/app/xfinity/id1178765645 to manage your Xfinity account anywhere, anytime. All of the features from the My Account app are now available with the Xfinity app. Billing • Check your balance, view your bill history, and pay your bill using a bank account, credit card or Apple Pay • Sign up for paperless billing with EcoBill to receive monthly statements to your email inbox instead of your mailbox Manage Your Account Information • View your channel lineup • View and edit your account information, such as your contact phone number, password and email address • Look up or change your Xfinity ID • View information about your internet usage Setup and Troubleshooting: • View or personalize your WiFi name and password • Refresh your X1 TV box and troubleshoot your Xfinity devices • Check the connection status of your devices and get updates on service outages • Use the Xfinity assistant to ask questions and get help Appointments • Check the status, reschedule or cancel your service appointment • Find out your tech’s estimated time of arrival Contact Us • Request a call back from an Xfinity representative • Find the nearest Xfinity store • Learn more about 'Do Not Sell My Personal Information' options at https://www.xfinity.com/privacy/manage-preference}
Read more

Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
2.8
42 866 voters

Some Latest Reviews

#1 Frustrated Customer
11 Mar, 2023
1
Major ordeal to talk with anyone. Appointments canceled Techs can’t fix problems Do not do business with this incompetent company!!!
Really Upset by you
11 Mar, 2023
1
I have been trying for 2 days to get my email working but no one seems to know how to do that. I have now deleted the application thinking I could begin with a new email account. However no one seems to know how to get the application on my phone. This is so frustrating! I’m ready to cancel my account and go with another service.
Monica E Chavarria
11 Mar, 2023
5
They always help me in everything I need, the people behind the chat have the best customer service. Thank you all for all your hard work
Mara1957 nell
11 Mar, 2023
1
The new. Xfinity app is a joke. You can only get it on your mobile. I still use my Mac. The app is not user friendly at all Will need to check out other options out there
DON’T GO THERE
10 Mar, 2023
1
STAY AWAY FROM XFINITY. THEY ARE GOOD AT SALES AND THAT IS WERE IT STOPS. YOU CANNOT SPEAK WITH A HUMAN UNDER ANY CIRCUMSTANCES UNLESS IT IS A 3D PARTY LOCATED IN PAKISTAN OR SOME OTHER FOREIGN COUNTRY. YOUR FINANCIAL DATA IS AT RISK WITH THESE 3D PARTY CONTRACTORS. I CAN’T EVEN FIND A WAY TO CANCEL THE SERVICE. IT IS NOT WORTH THE HASSEL TO HAVE THEIR SERVICE. TAKE MY WORD…STAY AWAY FROM THIS COMPANY…THEY ARE USELESS WITHOUT A DOUBT.
OsoCurioso
10 Mar, 2023
1
Xfinity had way too many apps and none of them work together. Horrible company. Horrible apps. Even worse customer service.
jarten
09 Mar, 2023
1
They had to change their name but the app is horrible and customer service is terrible
JWS2K
08 Mar, 2023
1
Terrible customer service. They always take 40 minutes to get on a phone and never offer compensation.
Xfinityappsuck
12 Feb, 2023
1
Why does one company have 5 different apps & the log in process is annoying. Your voice Ai is not intelligent.

Other

Additional Information
😢 Deleted from App Store
Rating:
2.8
Voted: 42.87K
App Store Link:
Website:
Email: -
Privacy Policy:
Categories: Productivity, Utilities
Size: 115MB
App Age: 11 years 11 months
Release Date: Jan 20, 2014
Last Update: Feb 23, 2023
Version: 1.58.15
Version history
1.58.15
Feb 23, 2023
We've made some improvements to the app to give you an even better experience. If you have any suggestions or experience any issues, please share at xfinity.com/report-a-bug. We truly appreciate your feedback.
1.58.14
Nov 30, 2022
We've made some improvements to the app to give you an even better experience. If you have any suggestions or experience any issues, please share at xfinity.com/report-a-bug. We truly appreciate your feedback.
Version history