HiKnow

🇺🇸 United States
Huawei Technologies Co. Ltd.  | 
25
ASO score
Text
1/100
Reviews
50/100
Graphic
60/100
Other
0/100
rating
App Rating
3.5
rating
Votes
130
rating
App Age
11y 1m
rating
Last Update
Nov 24, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Rating
3.62
4.57
-21%
Number of Ratings (Voted)
129
858K
-100%
App Age
11y 1m
8y 3m
+34%
In-app Purchases Price
$0
$57
Update Frequency
48d
47d
+2%
Title Length
6
25
-76%
Subtitle Length
0
28
Description Length
2 185
2 667
-18%
Number of Screenshots
858
1203
-29 %
Size
17MB
196MB
-91 %

Category Ranking in United States

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Top Dec 06, 2025 Dec 13, 2025
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Top Dec 06, 2025 Dec 13, 2025
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Top Dec 06, 2025 Dec 13, 2025
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Top Dec 06, 2025 Dec 13, 2025
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Ranking Keywords in United States

Keywords App Rank
huawei здоровье
out out
Illustration
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Text ASO

Title (
Characters: 6 of 30
)
HiKnow
Subtitle (
Characters: 0 of 30
)
Description (
Characters: 2185 of 4000
)
Huawei HiKnow APP is an after-sales delivery and service platform for enterprise partners, customers, and Huawei engineers, Provide product support and service for engineers, such as delivery, maintenance, product documentation and community communication. 【Delivery】 ● eISDP:Three enterprise service delivery channels: industry project delivery, quick contract delivery, and partner service delivery (PSD). The one-stop digital delivery platform built for customers, partners, and Huawei engineers implements efficient collaborative delivery and E2E project management. Activate Product License:License activation, download, maintenance, and task management. 【Maintenance】 ● Weiknow:Provides 24/7 Q&A services, covering typical pre-sales and post-sales application scenarios, helping you quickly obtain knowledge about enterprise products and services. Maintenance Enter the SN to query the maintenance information. You can scan the QR code on your mobile phone,Quick renewal consultation and purchase. ● Service Request: Submit a trouble ticket and view the progress. ● Spare Parts Requests: Apply for spare parts online, confirm spare parts, view the progress, and return spare parts. ● Global service hotline: Huawei provides 24/7 global hotline services to help you quickly obtain services. ● Spareparts:Query the spare part progress based on the spare part order number, trouble ticket number, and faulty part SN. ● Scan:Obtain product information, component information, maintenance information, and related documents by scanning the QR code on a mobile phone, Send scanning results to personal emails in batches. Multiple modes are supported, such as batch scanning, image, and manual input. 【Product support】 Helps users quickly obtain product documents, tools, cases, bulletins, product videos, online classes, and Info-Finder. 【Community】 Communicate with Huawei experts, partners, and customers , share technical content, seek help, learn technical topics, and participate in community activities to win bonus points and prizes. Contact us: If you have any questions or suggestions, please contact us,Go to "APP-Me-Help and Feedback" to submit comments or suggestions }
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
3.5
130 voters

Some Latest Reviews

Unhappy_user_added
23 Apr, 2024
1
Can basic English be included for some of us to use app.

Other

Additional Information
Rating:
3.52
Voted: 130
App Store Link:
Website: -
Email: -
Privacy Policy:
Categories: Business
Size: 17MB
App Age: 11 years 1 month
Release Date: Nov 13, 2014
Last Update: Nov 24, 2025
Version: 12.1.3
Version history
12.1.3
Nov 24, 2025
1. Fix some known issues
12.1.2
Nov 11, 2025
1. Partner Service Workbench - Business Manager Page Upgrade: Newly redesigned modules including capability development, delivery, and maintenance to help managers make efficient decisions. 2. [E-Scan] Device installation/registration supports offline operation mode, adapting to scenarios with no or weak network connections in equipment rooms. 3. [PSD/Contract Quick Delivery] Supports opening the E-Scan tool from the project details or task page. 4. Community message notifications have been moved from the APP homepage to the community module. 5. Some known issues have been fixed.
Version history