Version history
Huawei Technical Support
20
ASO score
Text
11/100
Reviews
0/100
Graphic
60/100
Other
0/100
App Rating
3.8
Votes
222
App Age
11y 10m
Last Update
Jun 22, 2023
Compare with Category Top Apps
|
Metrics
|
Current App
|
Category Top Average
|
Difference
|
|---|---|---|---|
|
Rating
|
0
|
4.58
|
|
|
Number of Ratings (Voted)
|
0
|
862.4K
|
|
|
App Age
|
11y 10m
|
8y 3m
|
+43%
|
|
In-app Purchases Price
|
$0
|
$56
|
|
|
Update Frequency
|
906d
|
48d
|
+1 780%
|
|
Title Length
|
24
|
25
|
-4%
|
|
Subtitle Length
|
0
|
28
|
|
|
Description Length
|
1 635
|
2 628
|
-38%
|
|
Number of Screenshots
|
1096
|
1190
|
-8
%
|
|
Size
|
21MB
|
194MB
|
-89
%
|
Category Ranking in United States
7 days
Last 7 days
Last 30 days
Last 90 days
Last 180 days
Last year
| Top | Dec 06, 2025 | Dec 13, 2025 |
|---|---|---|
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No results were found!
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| Top | Dec 06, 2025 | Dec 13, 2025 |
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No results were found!
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| Top | Dec 06, 2025 | Dec 13, 2025 |
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No results were found!
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| Top | Dec 06, 2025 | Dec 13, 2025 |
|---|---|---|
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No results were found!
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Ranking Keywords in United States
| Keywords | App Rank |
|---|
Analyze this and other apps using Asolytics tools
Text ASO
Title
(
Characters:
24
of 30
)
Huawei Technical Support
Subtitle
(
Characters:
0
of 30
)
Description
(
Characters:
1635
of 4000
)
Huawei Tech Support App provides carrier customers with product documents and technical support. It allows you to view product documents, find support cases, post questions in forums, scan barcodes or use AR apps to view product information, and use built-in apps to improve work efficiency.
Feature Highlights:
1. Scan: Obtain device materials including documents and component details by scanning a device barcode.
2. iKnow: Find quick answers to product related questions.
3. Videos: Watch videos related to products.
4. Products: View documents, cases, videos, threads, alarms, and tools by product or product line.
5. Forums: Post questions and view threads integrated from Huawei Interactive Cloud.
6. AR Center: View AR apps by product, and download, install, uninstall, and write reviews of them.
7. Functions: Find all built-in tools and tap Obtain to add frequently used ones to the home screen.
8. Search: Tap the search icon on the home screen and enter keywords. Matching documents, cases, videos, threads, and bulletins will be displayed.
9. My Products: Add products and sites and manage maintenance items for sites regularly.
10. Bulletins: Keep up with app updates.
11. Messages: Check product updates, software request progress, items pending maintenance, service requests, on-site support, spare part requests, and activity recommendations. Turn on or off a notification in Notification Settings.
Contact Us
For any questions or suggestions about this app, please tap Me > Help/Feedback > Feedback or email us at supportmaster@huawei.com.}
Read more
Other
Additional Information
😢
Deleted from App Store
| Rating: | |
| Voted: | 222 |
| App Store Link: | |
| Website: | - |
| Email: | - |
| Privacy Policy: | |
| Categories: | Business |
| Size: | 20MB |
| App Age: | 11 years 10 months |
| Release Date: | Feb 04, 2014 |
| Last Update: | Jun 22, 2023 |
| Version: | 5.9.1 |
Version history
5.9.1
Jun 22, 2023
1. Fix some known bugs
5.9.0
May 09, 2023
1. Login adaptation IDaas2.0
2. Adapt to iOS16
3. Fixed known issues
