Optum

🇺🇸 United States
Optum Inc  | 
42
ASO score
Text
35/100
Reviews
50/100
Graphic
60/100
Other
0/100
rating
App Rating
4.2
rating
Votes
3.22K
rating
App Age
1 year 6m
rating
Last Update
Dec 19, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Rating
4.2
4.7
-11%
Number of Ratings (Voted)
3.2K
849.7K
-100%
App Age
1y 5m
9y 6m
-85%
In-app Purchases Price
$0
$53
Update Frequency
27d
26d
+5%
Title Length
5
26
-81%
Subtitle Length
29
28
+4%
Description Length
3 049
3 290
-7%
Number of Screenshots
80
1530
-95 %
Size
186MB
345MB
-46 %

Category Ranking in United States

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Top Dec 25, 2025 Jan 01, 2026
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Ranking Keywords in United States

Keywords App Rank
Illustration
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Text ASO

Title (
Characters: 5 of 30
)
Optum
Subtitle (
Characters: 29 of 30
)
Your guide to a healthier you
Description (
Characters: 3049 of 4000
)
Personalized for you Optum knows that no two people are alike. That you and your health goals are unique. That’s why the Optum app is designed to be your go-to resource for staying on track with your individual health needs. • Convenient scheduling: Find the providers you’re looking for, from primary care physicians (PCPs) to specialists. Depending on your eligibility, you may see provider availability and make and manage appointments to get the care you need. • At your fingertips: Enjoy easy access to all your health information, important updates, and eligible benefits and programs, right from your home screen. • Help when you need it: Message, chat or call nurses and other caring professionals who can help you navigate your health care needs and questions. • Secure access: Feel confident knowing that the Optum app stores all your personal health data safely on your device. Easy access to your eligible benefits  Optum offers a variety of benefits and services, designed for what you need. You may have access to: Guided support: • A dedicated team of Care Guides, nurses, wellness coaches and specialists who can provide tailored assistance and clear, compassionate answers to your questions. • Timely help via chat or phone for finding a doctor, coordinating care, saving on prescriptions and navigating claims. • Expert guidance and personalized recommendations to help you maximize your benefits, manage your health and achieve your individual goals. Seamless health management: • Comprehensive care enabling you to easily access your electronic medical records, see test results, make and manage appointments and handle prescriptions from your device. • Secure messaging with your care team for help with scheduling, test results, refills and other health-related questions. The Optum app connects all the dots in your individual health care journey, providing you with the information you need when you need it. Enjoy peace of mind knowing that Optum is by your side, guiding you to the right care. Download the app today and take control of your health. This experience is provided at no additional cost as part of your health benefits or care you receive. This service should not be used for emergency or urgent care needs. In an emergency, call 911 or go to the nearest emergency room. The information provided through this service is for informational purposes only. The nurses cannot diagnose problems or recommend specific treatment and are not a substitute for your doctor’s care. Please discuss with your doctor how the information provided may be right for you. Your health information is kept confidential in accordance with the law. The service is not an insurance program and may be discontinued at any time. © 2024 Optum, Inc. All rights reserved. Optum® is a registered trademark of Optum, Inc. in the U.S. and other jurisdictions. All other brand or product names are trademarks or registered marks of the property of their respective owners. Optum is an equal opportunity employer. }
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
4.2
3 215 voters

Some Latest Reviews

ifbeoam
21 Dec, 2025
1
App immediately crashes. Why can’t I just log in on browser if I need to log in?
Unhappy old person 222
19 Dec, 2025
2
No data history that makes sense. Try to look at my weight over time. Good luck with that!
Bmv4
17 Dec, 2025
2
It is impossible to log out from this system. Have to shut iPhone off to log out!!!!
jubydo
16 Dec, 2025
3
App is slow to load information. If you need to return to a previous page it hangs permanently and you have to return to main screen and start over. Most annoying app I’ve used in years
mzkatz6
12 Dec, 2025
1
This new Epic system is horrible and I can’t image how older people are able to navigate it!
Bessie Lee
12 Dec, 2025
5
I’m always satisfied with the quality of care I receive.
Cindydaj
11 Dec, 2025
3
The app is not as easy to use. Quite slow. Please make it easy to use and friendly and faster.
Bbjjorrnn
11 Dec, 2025
2
Cannot use Touch ID with this app. Each time the app transfers you to a website in browser to sign in with password. I keep rechecking that biometrics is turned on in the app. But it doesn't work. So what's the point of having the app?
Patient Zero.One
10 Dec, 2025
3
This app doesn’t load most of the time & makes it difficult to communicate my medical needs to my doctor. Calling my doctor office, I can never get a direct connection, I always get send to some call center. Luckily as of recently my Doctor Calls me Directly when I miss a phone appointment.

Other

Additional Information
Rating:
4.2
Voted: 3.22K
App Store Link:
Website:
Email: -
Privacy Policy:
Categories: Health & Fitness, Medical
Size: 186MB
App Age: 1 year 6 months
Release Date: Jul 15, 2024
Last Update: Dec 19, 2025
Version: 1.12.0
Version history
1.12.0
Dec 19, 2025
•. Wi-Fi Proxy Error message fix •. Faster login process •. Chat enhancements •. Southern California appointment scheduling enhancements •. Guide Benefits updates •. Bug and Crash fixes
1.11.2
Dec 03, 2025
Bug fixes and performance improvements
Version history