My Optum

🇺🇸 United States
Optum Inc  | 
17
ASO score
Text
4/100
Reviews
0/100
Graphic
60/100
Other
0/100
rating
App Rating
4.6
rating
Votes
6.88K
rating
App Age
7y 1m
rating
Last Update
Dec 15, 2024

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Rating
0
4.7
Number of Ratings (Voted)
0
849.7K
App Age
7y 1m
9y 6m
-26%
In-app Purchases Price
$0
$53
Update Frequency
383d
26d
+1 388%
Title Length
8
26
-69%
Subtitle Length
0
28
Description Length
476
3 290
-86%
Number of Screenshots
90
1530
-94 %
Size
40MB
345MB
-88 %

Category Ranking in United States

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Top Dec 26, 2025 Jan 02, 2026
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Top Dec 26, 2025 Jan 02, 2026
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Top Dec 26, 2025 Jan 02, 2026
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Top Dec 26, 2025 Jan 02, 2026
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Ranking Keywords in United States

Keywords App Rank
Illustration
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Text ASO

Title (
Characters: 8 of 30
)
My Optum
Subtitle (
Characters: 0 of 30
)
Description (
Characters: 476 of 4000
)
New for Optum patients, previously HealthCare Partners patients! As the mobile version of the Optum Patient Portal, myOptum makes it easy to tap into your health at home or on the go. Available in Spanish, too. Download myOptum now, so you can: -Message your care team. -Schedule an appointment with your provider. -Get your lab results faster, on demand. -Pay your bills instantly. -And much more. Already an Optum customer? Sign in to myOptum with your HealthSafe ID®. }
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
4.6
6 875 voters

Some Latest Reviews

Lisod kaau
20 Sep, 2025
2
I have to keep resetting and can not access my info
Fairieness79
04 Sep, 2025
1
The option to make an appointment is gone completely from my app & I cannot get any app developer help at all about this!
Mister Higg
31 Aug, 2025
1
I’m very disappointed with the doctors and medical staff in my HMO/PMG. They do not respond to any messages sent with the My Optum app or patient portal. Even if the doctors didn’t have time to respond directly, I would appreciate an RN, LVN, or MA responding with “the doctor received your message and wants you to proceed as follows…”
kgkarine
24 Jul, 2025
1
It’s very inconvenient to use this app. There is no medical history information to check
11Bravo.
16 Jul, 2025
1
On hold for 25 minutes trying to schedule appointment. No one answered. Went online. First appointment available is in 5 WEEKS. Not happy with Optum. At all.
Friends first!
03 Jul, 2025
1
Fingerprint log in and stored password log in do not work Text of this review is white on white (?) or not displaying on screen
Milton Berle's smaller brother
01 Jul, 2025
1
Considering how many times during hold time one hears of the convenience of this app, it would be nice if it actually worked like the original app. Their solution? Long hold times with an agent when you cannot even log on or change a password. Computer user since ‘89; smartphone user since IPhone 6. It’s not me.
🧐!!!
01 Apr, 2025
1
Every time I’m sent in a loop and have to change my password. Now I’m in but test results are not there, again. 🧐
Poohwong
27 Mar, 2025
1
How frequently does/should your data get updated in the app? It’s been months since my last appointment and the app still does not show info from that appointment or lab updates. I sent messages to report the issue via the app and there is never a response. What use is the app if you can’t keep on top of your health info?

Other

Additional Information
😢 Deleted from App Store
Rating:
4.6
Voted: 6.88K
App Store Link:
Website: -
Email: -
Privacy Policy:
Categories: Health & Fitness
Size: 40MB
App Age: 7 years 1 month
Release Date: Nov 26, 2018
Last Update: Dec 15, 2024
Version: 5.6.0
Version history
5.6.0
Dec 15, 2024
- Bux fixes - Updates to Lab tests display to improve user experience. We're frequently updating the app in order to give you the best experience. Turn on auto-updates to ensure you always have the latest version.
5.5.0
Nov 14, 2024
- Updated design to create a consistent and better experience across features in the app - Bug Fixes
Version history