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heya

🇺🇸 United States
Singtel Idea Factory Pte Ltd  | 
Open on Store
40
ASO score
Text
51/100
Reviews
0/100
Graphic
60/100
Other
0/100
rating
App Rating
3.2
rating
Votes
92
rating
App Age
3y 3m
rating
Last Update
Jun 18, 2025

Compare with Category Top Apps

Top 10
Metrics
Current App
Category Top Average
Difference
Rating
3.16
4.46
-29%
Number of Ratings (Voted)
92
471.7K
-100%
App Age
3y 3m
6y 1m
-46%
In-app Purchases Price
$0
$37
Update Frequency
178d
44d
+301%
Title Length
4
25
-84%
Subtitle Length
29
27
+7%
Description Length
527
2 590
-80%
Number of Screenshots
836
987
-15 %
Size
60MB
166MB
-64 %

Category Ranking in United States

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Top Dec 06, 2025 Dec 13, 2025
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Top Dec 06, 2025 Dec 13, 2025
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Top Dec 06, 2025 Dec 13, 2025
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Top Dec 06, 2025 Dec 13, 2025
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Ranking Keywords in United States

Keywords App Rank
Illustration
Analyze this and other apps using Asolytics tools

Text ASO

Title (
Characters: 4 of 30
)
heya
Subtitle (
Characters: 29 of 30
)
Help people sign up for heya!
Description (
Characters: 527 of 4000
)
Say heya to more with Singapore's most affordable mobile plan. Enjoy the best network, no contract and data rollover with heya. • Manage usage Check your data, talktime, IDD credits and more at a glance. • View wallet balance See your current balance and find out how to top up if you need.  • Top up Easily get any packs or add-ons to stay connected locally. Data or IDD calls, we've got you covered! • Get help whenever you need  Reach out to us no matter in store or online and we will get you to where you need to be.  }
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
3.2
92 voters

Some Latest Reviews

Geoskc
17 May, 2025
1
App is so useless always can’t log in. OTP only sent after 2hours.
SG Neon
16 May, 2025
1
Made a switch to see how good this Heya network. Everything is good from the sale, Helpdesk etc. the only thing that don’t work is the network which no one can do anything even their Helpdesk team. Received a message from Singtel saying the line will be ready on 16May but no network working. Seek help from the Helpdesk and they also can’t do anything and only can feedback to tech support and tell me wait 3 to 5 days. Most ridiculous issue I ever encounter.
taeminutty
01 Mar, 2025
1
heya didn’t inform me that my monthly plan was expiring. i only found out when i went out and i had no 4G no sms. i wanted top up my plan using the credits that i had, suddenly they say cannot use to top up, can only use to purchase add ons??? then i put $$ into the credits for WHAT?
Frustrated user #99997
09 Feb, 2025
1
Need to add recurring plan under accounts to top up automatically. Phone number becomes invalid immediately when plan expires, locking you out of the app.
Frustrated user #99997
21 Dec, 2024
1
Does not resubscribe plan automatically even when credit is sufficient. Phone number becomes invalid immediately when plan expires, locking you out of the app, leaving you with no way to purchase plan now that *119# is down.
ACouchPotato555
11 Oct, 2024
1
The most frustrating and worst customer support ever. There is no number to call at all and the only way to connect to a staff member is through the ‘Chat with us’ feature on their website - which I’ve tried multiple times and waited for over an hour long each time but could not get connected to the live agent at all. Went down to the physical retailer shops and were told by the staff there that they could not help me, neither could they reach the live agents on my behalf and the only way is, again, through the chat with us feature. Many regrets signing up for this heya plan as there’s no support at all if anything goes wrong. Happened a couple of times and each time no one to reach out to for help.
Chaih
13 Sep, 2024
1
I have recently top up the plan 4 days in advance and the expire dates has short change the mobile plan expire date by 4 days. This is a bug when it come to calculate expiry date. This app calculate the top up date as the start of the plan and not base on the exact expire date. For early top, you will get a lesser days that you can use, and this is consider cheating. I am so disappointed with this app!!
atam12345678
25 Aug, 2024
1
Backed by SingTel but can’t even apply for recurring billing. Get with the times man!
fjcjcmcd
25 Jul, 2024
3
1. Get rid of constant requests for OTP every login 2. Provide us users to have the option to go for recurring payment every 30 days. It's such a hassle to manually top up every month.

Other

Additional Information
Rating:
3.17
Voted: 92
App Store Link:
Website:
Email: -
Privacy Policy:
Categories: Utilities
Size: 59MB
App Age: 3 years 3 months
Release Date: Aug 30, 2022
Last Update: Jun 18, 2025
Version: 3.0.6
Version history
3.0.6
Jun 18, 2025
Included Multi-Factor Authentication
2.24
Apr 14, 2025
Performance and bug fixes

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Version history
Ranking
Text ASO
Graphic ASO
Reviews ASO
Other ASO