Singtel Prepaid hi!App

🇺🇸 United States
Singtel Idea Factory Pte Ltd  | 
39
ASO score
Text
29/100
Reviews
50/100
Graphic
60/100
Other
0/100
rating
App Rating
4.3
rating
Votes
9.74K
rating
App Age
10y 3m
rating
Last Update
Dec 08, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Rating
4.22
4.46
-5%
Number of Ratings (Voted)
9.7K
471.7K
-98%
App Age
10y 3m
6y 1m
+67%
In-app Purchases Price
$0
$37
Update Frequency
58d
45d
+30%
Title Length
22
25
-12%
Subtitle Length
0
27
Description Length
498
2 590
-81%
Number of Screenshots
585
987
-41 %
Size
72MB
166MB
-57 %

Category Ranking in United States

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Top Dec 07, 2025 Dec 14, 2025
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Top Dec 07, 2025 Dec 14, 2025
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Top Dec 07, 2025 Dec 14, 2025
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Ranking Keywords in United States

Keywords App Rank
Illustration
Analyze this and other apps using Asolytics tools

Text ASO

Title (
Characters: 22 of 30
)
Singtel Prepaid hi!App
Subtitle (
Characters: 0 of 30
)
Description (
Characters: 498 of 4000
)
hi!App is the one-stop app for all your Singtel Prepaid needs with no data charges. Get the best deals and redeem rewards at your fingertips! Use hi!App to: - Register and activate your SIM or eSIM - Track your balance, usage and validity - Top up or buy Ultimate/Data/IDD/Roaming Plans - Activate your roaming plan - Sign up for auto top-up Monthly Plans - Check your inbox for exclusive hi!Surprise offers. Available in English, Mandarin, Bahasa Indonesia, Burmese, Tamil and Bengali language.}
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
4.3
9 736 voters

Some Latest Reviews

cc.t)v
24 Nov, 2025
1
This is stupid, the old heya app asks me to download this app to log in and then this app asks me to use the old heya app to log in and now im stuck in a cycle.
IIlIIlIllI
10 Nov, 2025
2
Force customer to change to 5g sim, esim replacement unavailable (delayed for days before resuming the function), then failed to activate esim :)
ikeabro
08 Oct, 2025
1
Please fix your app so that for foreigner can re register easily. Dear Customer, your mobile line will be terminated on 15/10/2025 due to IMDA regulations. You will be unable to top up after your line is terminated. To keep your number, please re-register by visiting hi!App with Singpass at singtel.com/enablefullservices, or go to a Singtel Shop, Exclusive Retailer, or authorised prepaid shop with your SIM card and Singapore-issued ID. For more info, visit singtel.com/prepaidsim<~its annoying that we need to go to singtel shop to reregister.very frustrating we cant do it by ourself.already tried to use singpass but then the app become all white stuck at steps 4.
zhijun82
21 Aug, 2025
3
Singtel app can’t using singtel dash top up,but singtel dash can using top up ,purchase data plan
Vincentxyy
20 Aug, 2025
2
Keep returning OTP timeout, no response of checkout redirection, bad user experience
Aartix5
09 Aug, 2025
2
On August 8, 2025, at 10:30pm a bug prevented me from buying data plans before expiry, resulting in the loss of 298GB data and $22 IDD call credits. I called customer service at 9:30am the next day(09th August), and they offered a $13 compensation for a 180GB plan. Honestly, I would've preferred paying $13 for 180GB plan to roll over my entire data and IDD balance. As of August 9, 2025, 12:35pm, the app still hasn't fixed the bug, and I'm unable to purchase data plans. Hopefully, they'll resolve this issue soon before the 27 days expiry. Poor service and disappointing experience.
IOS is LOSER IN All Free Game
29 Jul, 2025
1
Suddenly cut off 5G data & only can top up $25 or more than 25 dollars , really worse supporting for prepaid users 😢👎👎👎👎👎👎
Steel and Zeal
24 Jul, 2025
1
I can’t manage my automated top ups. The page gets timed out. The app is so glitchy! I wish I could upload screenshots of the glitch
Dirfaus
16 Jul, 2025
1
cant enable full service, everytime i try to do it, it freezes after syncing with singpass.

Other

Additional Information
Rating:
4.33
Voted: 9.74K
App Store Link:
Website: -
Email: -
Privacy Policy:
Categories: Utilities
Size: 72MB
App Age: 10 years 3 months
Release Date: Sep 10, 2015
Last Update: Dec 08, 2025
Version: 5.1.6
Version history
5.1.6
Dec 08, 2025
Manage your Singtel prepaid services on the go with hi!App. In this release, we’ve made minor enhancements to improve your experience on the app.
5.1.5
Dec 01, 2025
Manage your Singtel prepaid services on the go with hi!App. In this release, we’ve made minor enhancements to improve your experience on the app.
Version history