IID Customer Connect

🇺🇸 United States
Smart Energy Systems LLC  | 
39
ASO score
Text
29/100
Reviews
50/100
Graphic
60/100
Other
0/100
rating
App Rating
4.9
rating
Votes
5.04K
rating
App Age
8y 9m
rating
Last Update
Feb 25, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Rating
4.86
4.46
+9%
Number of Ratings (Voted)
5K
471.7K
-99%
App Age
8y 9m
6y 1m
+43%
In-app Purchases Price
$0
$37
Update Frequency
291d
44d
+556%
Title Length
20
25
-20%
Subtitle Length
0
27
Description Length
493
2 590
-81%
Number of Screenshots
288
987
-71 %
Size
40MB
166MB
-76 %

Category Ranking in United States

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Top Dec 06, 2025 Dec 13, 2025
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Top Dec 06, 2025 Dec 13, 2025
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Top Dec 06, 2025 Dec 13, 2025
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Ranking Keywords in United States

Keywords App Rank
Illustration
Analyze this and other apps using Asolytics tools

Text ASO

Title (
Characters: 20 of 30
)
IID Customer Connect
Subtitle (
Characters: 0 of 30
)
Description (
Characters: 493 of 4000
)
The IID Connect app provides quick and easy access to IID energy account information. Log in to view or pay bills, enroll in programs, monitor or compare usage and check for outages in your area. Features include: • View and / or pay your bill online • Review and compare usage history • Schedule move-in or move-out services • Sign-up for paperless billing • Check for outages in your area • Sign-up for Average Bill Payments • Learn about programs and services available to IID customers}
Read more

Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
4.9
5 035 voters

Some Latest Reviews

As ou nouns ou
25 Jul, 2025
1
Your web site does not allow me to put my bank info in. I have to call your office to make payments.
Ken Weil
07 Jul, 2025
1
Ok the app is ok, not great but ok. But IID has turned into sce. Ripping people off every chance they get.
IID account holder
16 Jun, 2025
3
The monthly usage graph is no longer current. It only shows up to 3 months ago.
Chawlee C
09 May, 2024
2
The “Pay Now” tab and balance is not always displayed, making the customer assume there’s no bill to pay. At times it is only displayed for a few seconds then disappears, not allowing you to click on the “Pay Now” tab.
Hate this product!
09 Jan, 2024
2
Unfortunately, the current format of this app isn’t very useful. At a minimum you should give your customers the ability to track their energy usage daily. Recommend you hire a better Application Designer.

Other

Additional Information
Rating:
4.87
Voted: 5.04K
App Store Link:
Website:
Email: -
Privacy Policy:
Categories: Utilities, Business
Size: 39MB
App Age: 8 years 9 months
Release Date: Mar 04, 2017
Last Update: Feb 25, 2025
Version: 2.7
Version history
2.7
Feb 25, 2025
This update includes bug fixes and a few small performance improvements.
2.6
Jan 03, 2024
This update includes bug fixes and a few small performance improvements.
Version history