Sony | Hearing Control

🇺🇸 United States
Sony Home Entertainment & Sound Products Inc.  | 
29
ASO score
Text
29/100
Reviews
0/100
Graphic
60/100
Other
0/100
rating
App Rating
2.6
rating
Votes
354
rating
App Age
3y 2m
rating
Last Update
Aug 28, 2024

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Rating
0
4.6
Number of Ratings (Voted)
0
66K
App Age
3y 2m
9y 5m
-66%
In-app Purchases Price
$0
$37
Update Frequency
481d
91d
+426%
Title Length
22
25
-12%
Subtitle Length
0
25
Description Length
857
2 724
-69%
Number of Screenshots
360
1390
-74 %
Size
187MB
280MB
-33 %

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Ranking Keywords in United States

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Text ASO

Title (
Characters: 22 of 30
)
Sony | Hearing Control
Subtitle (
Characters: 0 of 30
)
Description (
Characters: 857 of 4000
)
This app is for Sony's CRE-C10, CRE-E10, and CRE-C20 self-fitting hearing aids. Easy and quick initial setup and remote control with kind instructions. Main Features - Personalized to your hearing: The hearing aid can easily be customized to your hearing through the self-fitting test on the Sony | Hearing control app, so you don’t miss out on a thing. - Easily controlled with your smartphone: Easy to set up yourself, control volume, sound balance (tone), and directionality* with the app. The device communicates to your smartphone by acoustic link and Bluetooth*. - Bluetooth connectivity for audio streaming** * Bluetooth is available on CRE-E10 **iPhone with Apple iOS (15 or higher) Warning: Depending on your condition, this product/app may not be available. Please refer to the package or "Safety and maintenance information" for details.}
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
2.6
354 voters

Some Latest Reviews

Eastalgia
16 Dec, 2025
2
Have to re- boot over and over again… and battery check often doesn’t work.. not happy
Kitfoxjmmy
16 Dec, 2025
2
When I try to make changes to volume it will not accept new position of the slide bar. Very annoying.
Bill P1!
06 Dec, 2025
1
Just bought these. Downloaded the app and can’t even open it. One giant gliche
Shasta_Michael
04 Dec, 2025
1
Well, I just received my hearing aids and I’m delighted with the improvement of these over a $500 set that I bought a year ago hated from a different manufacturer. So, Sony, why would I return these hearing aids immediately while I am in the 15 day trial ? Because during the set up, I was directed to download this app, and saw that it had a 2.6 star rating so I read the reviews. The reviews are not good! Everyone is complaining about the same thing: every so many days the app logged you out and when you go back in you have to do the set up all over again like your new customer. That’s ridiculous 2. Apparently, Sony is doing nothing about it. perhaps it is because this is not really their product they’re just putting their brand on it that they’re not putting any tech people on it to fix this application. The last thing I want to do is wait past my 50 day trial and be just dissatisfied with the product because of the app as everyone else. One of the things that I see is that Sony has not responded to any of these customers on the reviews. They’re simply vent just mute as big corporations very often. They count on people to spend money with them because of their brand. Well that’s a great way to lose your reputation. Sorry. Find somebody else to not back your product with.
Jalapen0
10 Nov, 2025
1
Hearing aids are maybe average. App is garbage. Logs you out, can’t get back in, in public, when you need to adjust. Unacceptable for a 1000 dollar item.
Diguntle@sonyapp
10 Nov, 2025
1
Constantly looses connection or have to reinstall. I can hardly administer anything fine tuning solutions. I strictly follow their instructions.
Dead ear Duck
05 Nov, 2025
4
It would be very helpful if the app had separate controls for each ear. It’s a great product, but the app needs work.
Sharon YJG
19 Oct, 2025
1
The hearing aids are great. The app to control them is horrible. It automatically logs you out after a couple of weeks and you have to redo the settings every time. What’s the point of the app if you need to keep signing in to control hardware you use every day?!?
Mlrz1
12 Oct, 2025
1
It boots you off way too many times and when you get back on you have to redo your hearing profile. It’s the worst app I have ever had and leaves you with no way to adjust settings!!! I will recommend that anyone considering purchasing these hearing aids look elsewhere. The only way to control them is through the app and it barely works.

Other

Additional Information
Rating:
2.6
Voted: 354
App Store Link:
Website:
Email: -
Privacy Policy:
Categories: Medical
Size: 186MB
App Age: 3 years 2 months
Release Date: Oct 23, 2022
Last Update: Aug 28, 2024
Version: 3.1
Version history
3.1
Aug 28, 2024
- Compatible with CRE-C20 - Usability improvement
1.3
Jul 14, 2023
- Usability improvement - Battery notification feature added - Link to Sony OTC Hearing Aids community site added (https://us.community.sony.com/s/topic/0TO4O000000gUU7WAM/otc-hearing-aids?language=en_US)
Version history