Consumer Accounts with UMR

🇺🇸 United States
UNITED HEALTHCARE SERVICES, INC.  | 
43
ASO score
Text
37/100
Reviews
50/100
Graphic
60/100
Other
0/100
rating
App Rating
4.2
rating
Votes
100
rating
App Age
8y
rating
Last Update
Jun 12, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Rating
4.16
4.68
-11%
Number of Ratings (Voted)
100
821.2K
-100%
App Age
7y 12m
8y 9m
-9%
In-app Purchases Price
$0
$52
Update Frequency
185d
26d
+623%
Title Length
26
26
Subtitle Length
0
27
Description Length
1 783
3 282
-46%
Number of Screenshots
210
1420
-85 %
Size
22MB
350MB
-94 %

Category Ranking in United States

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Top Dec 07, 2025 Dec 14, 2025
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Top Dec 07, 2025 Dec 14, 2025
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Top Dec 07, 2025 Dec 14, 2025
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Top Dec 07, 2025 Dec 14, 2025
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Ranking Keywords in United States

Keywords App Rank
Illustration
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Text ASO

Title (
Characters: 26 of 30
)
Consumer Accounts with UMR
Subtitle (
Characters: 0 of 30
)
Description (
Characters: 1783 of 4000
)
Login information · If you are a new mobile app user, select “New User? Set up your account” to setup. · If you have already viewed your account(s) through umr.com and don’t remember your separate mobile app username and password, select “Forgot password?” · If you experience issues logging in, email umr-fsa@umr.com or call 800-826-9781. Save time and hassle while making the most of your Consumer Account$ by quickly checking your balances and details. Our secure app makes managing your health benefits easy through real-time access and intuitive navigation to all your important account information on the go! Powerful features of the app include: Easy, Convenient & Secure · No sensitive account information is ever stored on your mobile device · Use Touch ID or Face ID to quickly log in to the mobile app · Setup security questions on your first login to protect your account Connects You with the Details · Quickly check available balances 24/7 · View charts summarizing account(s) · View existing claims · Click to call or email customer service · View your statements and notifications · Scan product barcodes to determine their eligibility as a 213(d) qualified expense Provides Additional Time-Saving Options (if supported or applicable to your account(s))  · Reimburse yourself · Take or upload a picture of a receipt and submit for a new or existing claim · View, contribute and distribute HSA transactions · Manage your expenses by entering medical expense information and supporting documentation · View your HSA investments · Retrieve your forgotten username/password · Report a debit card as lost or stolen Powered by WEX© }
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
4.2
100 voters

Some Latest Reviews

jjtimmons
13 Oct, 2025
1
Items listed as covered do not process at the store. Inconvenient to have to submit for reimbursement. Also having to submit medical office copay receipts is inconvenient as well
Jzues85
03 Oct, 2025
1
The app is 1 of the worst apps I’m forced to use in my daily life. Constantly being forced to change my password and very little information is given as to why claims are not paid, which happens often because UMR does no leg work on their own. Then you have call customer service which defeats the utility of the app.
Talon_King
21 Sep, 2025
1
iOS 26 appears to have broken the App. It’s not very good to begin with but now it’s useless.
Emanriq
23 Apr, 2025
1
They will fight you for prof of purchase as it was their money and they always say “if the IRS audit you and you don’t have proof of purchase you’ll might get in trouble”.
matthewnickname
17 Apr, 2025
1
You are not allowed to pick your own username. You have to use a random set of numbers and letters umr gives you. App is below average for navigating
jjtimmons
24 Mar, 2025
2
Items listed as covered do not process at the store. Inconvenient to have to submit for reimbursement. Also having to submit medical office copay receipts is inconvenient as well
losalonso
05 Sep, 2024
5
This app works really well for me as a blind user, navigation and data entry using the IOS screen reader is easy and intuitive, I am sure the same can be said for sighted users.
Juliiiiiih1985
13 Aug, 2024
5
It’s not so complicated but still a pain - insurance, amirite??

Other

Additional Information
Rating:
4.2
Voted: 100
App Store Link:
Website: -
Email: -
Privacy Policy:
Categories: Health & Fitness, Finance
Size: 22MB
App Age: 8 years
Release Date: Dec 20, 2017
Last Update: Jun 12, 2025
Version: 20.4.0
Version history
20.4.0
Jun 12, 2025
Security improvements
18.2.0
Dec 18, 2024
Security improvements
Version history