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UnitedHealthcare Doctor Chat

🇺🇸 United States
UNITED HEALTHCARE SERVICES, INC.  | 
Open on Store
33
ASO score
Text
36/100
Reviews
0/100
Graphic
60/100
Other
0/100
rating
App Rating
2.9
rating
Votes
37
rating
App Age
6y 11m
rating
Last Update
Nov 04, 2023

Compare with Category Top Apps

Top 10
Metrics
Current App
Category Top Average
Difference
Rating
2.92
4.59
-36%
Number of Ratings (Voted)
37
66.5K
-100%
App Age
6y 11m
9y 4m
-26%
In-app Purchases Price
$0
$32
Update Frequency
768d
99d
+677%
Title Length
28
25
+12%
Subtitle Length
0
27
Description Length
602
2 687
-78%
Number of Screenshots
221
1469
-85 %
Size
37MB
283MB
-87 %

Category Ranking in United States

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Top Dec 03, 2025 Dec 10, 2025
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Top Dec 03, 2025 Dec 10, 2025
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Ranking Keywords in United States

Keywords App Rank
Illustration
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Text ASO

Title (
Characters: 28 of 30
)
UnitedHealthcare Doctor Chat
Subtitle (
Characters: 0 of 30
)
Description (
Characters: 602 of 4000
)
UnitedHealthcare Doctor Chat is your access to in-network emergency doctors for answers to your health questions through your phone or computer. Feeling sick and think you might need a prescription? Have a bad cut and aren’t sure if you need stitches? Doctor Chat's doctors can answer all your questions. Wherever you are, Doctor Chat gives you the peace of mind of knowing if you should “just go back to bed and touch base in the morning, or if you should “go to the emergency room. Currently, UnitedHealthcare Doctor Chat is only available to UnitedHealthcare Community Plan members in select states.}
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Visual ASO

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Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
2.9
37 voters

Some Latest Reviews

singoutloud78
07 Oct, 2025
1
Newly downloaded this to be seen online. It won’t log in at all. Just keeps saying no server.
Designer-Zen
08 Sep, 2025
1
Takes you to a link on your browser that never opens! Completely useless!!
ittybittykabob
24 Apr, 2025
4
I have been loving telehealth/telemedicine. I am socially awkward and anxious so it’s a blessing to connect with doctors from home. I have tried so many doctor apps over the years such as PlushCare, Dr on Demand, HealthTap, MDLive, TelaDoc, 98point6 and LiveHealth online. UHC doctor chat stands out because it’s a text based visit. It’s what I loved about 98point6 before they revamped or something. One of the problems with UHC is that it starts from an app then takes you over to internet browser (Safari for me). I highly advise you use the desktop for best experience. It’s easier to navigate on a desktop so now I open the website from there. However, the doctor sometimes needs to do a quick video call so I have to go back into my phone since my desktop doesn’t have a camera. The problem with switching over to safari is that we don’t get notified when the doctor writes a message. I do get notifications/alerts on desktop though. There are some drawbacks/negatives with this app but I love how quickly I connect to a doctor compared to my last insurance that used LiveHealth Online. MDLive was even worse (at least for my state it was). This is my first time with United Healthcare and I am happy I made the switch. I know the app has its inconveniences but the positives for me outweighs the troubles. The positives: (1) connect to doctor quickly. (2) text based consultation. (3) refilled my scripts.
Gstemen
22 Mar, 2025
1
When I open the app it tells me to sign in using the portal. I click the button and opens safari and I sign in on the web but just directs me to my account page. Can’t find anywhere to talk to a Dr on the website and when I go back to the app it tells me to sign in using the portal and the same thing happens over and over.
katieandkidstakis
16 Feb, 2025
3
This isn’t a particularly useful app.. it’s literally just a link to open the landing page on your browser.. I’m not really sure why it exists to be honest..? With that being said, I’m rating 3 stars because I love the actual UCH doctor chat service it’s self and have used doctor chat on a couple of occasions with fabulous results. Each time I have had the pleasure of seeing very kind, thorough and knowledgeable providers and gotten my issue resolved in an unbeatable time. Just wish the app actually had the expected substance and functionality.
ittybittykabob
30 Jan, 2025
4
I have been loving telehealth/telemedicine. I am socially awkward and anxious so it’s a blessing to connect with doctors from home. I have tried so many doctor apps over the years such as PlushCare, Dr on Demand, HealthTap, MDLive, TelaDoc, 98point6 and LiveHealth online. UHC doctor chat stands out because it’s a text based visit. It’s what I loved about 98point6 before they revamped or something. One of the problems with UHC is that it starts from an app then takes you over to internet browser (Safari for me). It’s easier to navigate on desktop so now I open the website from there. However, the doctor sometimes need to do a quick video call so I have to go back into my phone since my desktop doesn’t have a camera. The problem with switching over to safari is that we don’t get notified when the doctor writes a message. I do get notifications/alerts on desktop though. There are some drawbacks/negatives with this app but I love how quickly I connect to a doctor compared to my last insurance that used LiveHealth Online. MDLive was even worse (at least for my state it was). This is my first time with United Healthcare and I am happy I made the switch. I know the app has its inconveniences but the positives for me outweighs the troubles. The positives: (1) connect to doctor quickly. (2) text based consultation. (3) refilled my scripts.
Malakariabel
22 Apr, 2024
1
I literally cannot use the website stop messing around and go back to how it used to be! I got booted from the site and now I CANNOT GET BACK TO MY CHAT
JessesArmyWife06
30 Mar, 2024
1
Everytime I click “sign in” on the app it redirects me to the web browser Safari. When I log in and chat, all the notifications go through the app although the app isn’t letting me sign into it. I’m not wanting to use safari. I’m wanting to use the app! Please fix this issue!

Other

Additional Information
Rating:
2.9
Voted: 37
App Store Link:
Website: -
Email: -
Privacy Policy:
Categories: Medical
Size: 37MB
App Age: 6 years 11 months
Release Date: Jan 14, 2019
Last Update: Nov 04, 2023
Version: 11.0
Version history
11.0
Nov 04, 2023
- Upgraded loading UI - Enhanced video experience - Bug fixes
10.2.0
Feb 01, 2023
- Spanish translation support - Bug fixes and improvements

More by UNITED HEALTHCARE SERVICES, INC.

UMR | Health 46 Jarvis (UnitedHealthcare) 33 UnitedHealthcare Rewards 25 LEAN (UnitedHealthcare) 18 UnitedHealthcare Doctor Chat 33 RIte Smiles for Rhode Island 28 Consumer Accounts with UMR 32 Health4Me 1 HealthSCOPE Consumer Accounts 40 TX Dental for Medicaid & CHIP 28 Compass Rose Health Plan 0 GenYou 4 UHC Global 30 UnitedHealthcare 35 HealthSCOPE Benefits On the Go 46 UHC Partner Portal 0
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