Virgin Media Connect

🇺🇸 United States
Virgin Media  | 
24
ASO score
Text
33/100
Reviews
0/100
Graphic
40/100
Other
0/100
rating
App Rating
3.1
rating
Votes
1.61M
rating
App Age
11y 11m
rating
Last Update
Nov 28, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Installs
3.8M
495.3M
-99%
Rating
3.05
4.15
-27%
Number of Ratings (Voted)
667.7K
528M
-100%
App Age
11y 11m
9y 5m
+26%
In-app Purchases Price
$0
$103
Update Frequency
108d
180d
-40%
Title Length
20
25
-20%
Short Description Length
75
65
+15%
Description Length
1 479
2 631
-44%
Number of Screenshots
1590
1022
+56 %
Has Video?
No
0% has videos
Size
0MB
0MB

Category Ranking in United States

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Downloads

Downloads Graph
Downloads icon
Total
3.8M
Last month icon
Last month
17.4K

Text ASO

Title (
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Virgin Media Connect
Short Description (
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To use Broadband features, you must be connected to your Virgin Media WiFi.
Description (
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**We're currently experiencing some issues with the "pause/unpause" feature on the Hub 5x. You may experience some issues when using this feature with this particular type of Hub. We're working hard in the background to fix this ASAP. Apologies for any inconvenience The Virgin Media Connect app is the control unit for your WiFi. It helps you get your broadband up and running and make the most out of your WiFi experience, all from the comfort of your sofa. Take control of your WiFi: • Run a super-intelligent WiFi home scan to test speeds all around the home • View, manage and even order WiFi Pods* • Pause WiFi to individual devices, perfect for when it’s the kid’s bedtime • Reboot your Hub remotely • Share your WiFi with guests via a QR code • Create a separate guest WiFi network for visitors • Manage the Hub’s settings, such as network name and password Get help, fast: • Find useful FAQs • Check out installation guides • Join our community forum Find out more about the Connect App here: https://www.virginmedia.com/broadband/connect-app What you need: A device running Android 8 or above *Monthly charges may apply when ordering a mesh WiFi Pod. Visit www.virginmedia.com/wifi-max to find out more. Some accessibility features might not be ready just yet, but we’re working to make all our services, including the Virgin Media Connect app, accessible for people with impairments or who use assistive technology.}
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
3.1
1 612 278 voters

Some Latest Reviews

Gaz
21 Dec, 2025
1
NEVER WORKED AS IT SUPPOSE TO DO.. CONSTANTLY SAYS ... LOOKS LIKE YOUR OUT.. I'M ONLY 6FT AWAY FROM THE ROUTER.. DOESN'T DESERVE ONE STAR
Yousaf Zia
19 Dec, 2025
5
allows me to control my kids devices and get them to bed early.
H. S.
19 Dec, 2025
2
can you add more features in the app? such as WIFI scheduling or Parental Control, eh. setting a timer on WiFi for everyone or specific device or remove devices....
Richard Jones
19 Dec, 2025
1
awful app (and fibre service too tbh). app says I'm away even when I'm actually connected to my WiFi. can't actually do anything useful (like troubleshoot WiFi boosters) in the app or anything. avoid.
Antony Woods
18 Dec, 2025
1
this app is totally atrocious.... it does NOT allow user to unused or unconnected devices to be removed from the list
Yunus Patel
17 Dec, 2025
1
does not work properly and when you click icon its relating to another device
google user
13 Dec, 2025
5
does the job nicely no complaints as long as the phone is connected to same WiFi
Phil Baldry
12 Dec, 2025
3
not a bad start but home page shows incorrect number of devices connected to network e.g. shows 10 but going to other tabs there are 12 devices connected
Rob Finch
11 Dec, 2025
1
Doesn't connect to WiFi even thought it's all up n running and that's a massive pain couse I can't control the kids Internet. almost 2 years and all the money virgin gets from this they cant even make a working app . do us all a favour and just delete it from the playstore

Other

Additional Information
Rating:
3.06
Voted: 1.61M
Google Play Link:
Website:
Email:
Privacy Policy:
Categories: Communication
Size: -
Installs: 3.81M
App Age: 11 years 11 months
Release Date: Jan 27, 2014
Last Update: Nov 28, 2025
Version: 13.5.18
Version history
13.5.18
Nov 28, 2025
Thank you for choosing the Virgin Media Connect app! Here&#39;s what&#39;s new in this version:<br><br>• Improved performance of the Pause/unpause devices feature<br>• Accessibility improvements for people with impairments or who use assistive technologies<br>• Bug fixes and stability improvements<br><br>We&#39;re working hard to bring more improvements to the Connect app, so we hope these tweaks offer a smoother, more intuitive experience.
13.3.10
Aug 26, 2025
What’s new:<br><br>• Bug fixes and stability improvements<br>• Hub 5 users: Your weekly Smart Security notifications will now show how many network/browsing threats were blocked
Version history