BT Cloud Voice Express

🇺🇸 United States
British Telecommunications plc  | 
43
ASO score
Text
50/100
Reviews
0/100
Graphic
72/100
Other
0/100
rating
App Rating
3.7
rating
Votes
3.63K
rating
App Age
6y 9m
rating
Last Update
Sep 02, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Rating
3.68
4.45
-17%
Number of Ratings (Voted)
3.6K
746.1K
-100%
App Age
6y 9m
6y 2m
+9%
In-app Purchases Price
$0
$35
Update Frequency
132d
40d
+231%
Title Length
22
25
-12%
Subtitle Length
0
28
Description Length
1 675
2 559
-35%
Number of Screenshots
42
976
-96 %
Size
53MB
164MB
-68 %

Category Ranking in United States

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Ranking Keywords in United States

Keywords App Rank
Illustration
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Text ASO

Title (
Characters: 22 of 30
)
BT Cloud Voice Express
Subtitle (
Characters: 30 of 30
)
Your business number, evolved.
Description (
Characters: 1675 of 4000
)
Key benefits of the Cloud Voice Express App: - Work anywhere. Let your business number go wherever business takes you. Make calls and conference calls with it anywhere, on all your devices. - Keep the same number for life. Your business address might change, your business number needn’t. Hold on to it, and preserve your company’s identity. - Get text versions of voicemails. Calling voicemail, then listening to voicemails one by one: what a chore. Cloud Voice Express turns voicemails into text. So you can read them instantly on the app, and go straight to the one you want. There are a host of other features to enjoy with the Cloud Voice Express app: - Export contacts from mobile phone to desktop. In a couple of clicks - Add a personal touch to your voicemail greeting - Transfer incoming calls - Schedule call diverts to another number (or voicemail), when you’re unavailable What will I need to use the Cloud Voice Express app? Getting started couldn’t be simpler. Just ensure: - You’ve bought Cloud Voice Express - You have a BT Business username - We’ve emailed to confirm your service is ready - Your equipment’s been set up correctly Got any questions? Here are some answers to frequently asked questions: What is BT Cloud Voice Express and how do I get started? https://btbusiness.custhelp.com/app/answers/detail/a_id/48892/c/5497/ How do I set up and manage my BT Cloud Voice Express features? https://btbusiness.custhelp.com/app/answers/detail/a_id/48893/c/5497/ Get the most out of your fibre and digital phone line bundle https://btbusiness.custhelp.com/app/categories/guide/view/49505/c/5512/ }
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
3.7
3 630 voters

Some Latest Reviews

Cerkezali
26 Nov, 2025
1
We are a small business and thought jt would be a good idea to upgrade the landline but unfortunately it was not i got an email saying it was ready to be used and once i set it up no oh your order was cancelled we now have to wait 10 days for jt to be up and running we are losing business here oh sorry we cant redirect your calls to a mobile as well well well well and bt and absolutely doing nothing here. Shame on yous BT
Katiea210
15 Nov, 2025
1
Absolutely awful service, sold something that does not work. We are losing customers. Voice cloud express does not work, can never log in and don’t ever expect to get through to someone that can help. DONT USE BT EVER.
Them old bones
12 Nov, 2025
1
This app has never worked properly. It is not fit for purpose. It’s clunky, and basically useless & it has just deleted every record of calls.
tcuk
03 Nov, 2025
1
Never had any problems with the previous version of the app. Have nothing but problems since the update. Just had a call tried to answer using app the phone picked up the call the app stopped ringing, however, the landline continued to ring. There was no voice on my mobile even though the app showed it was connected. I answered the landline phone finished the call and replaced the handset in it cradle but the app still said the call was connected. I was unable to end the call all without force losing the app. I have since deleted the app and won’t be downloading again.
Aging Hippy
31 Oct, 2025
1
Can’t get it off the first page where it says “check your order.
Accman68
13 Oct, 2025
1
The app reports maintenance for months. Completely useless ! Looking at all the users reporting the same issues sort of tells you that BT are not owning this. AVOID , Think it’s time to see if I can get out of my contract.
.boby.
09 Oct, 2025
1
Utter junk I’ve lost so much revenue do to this not working I wish I had stayed on the old non digital line on trying to contact Bt you wait wait wait just to not get to speak as there so so busy probably as everyone is contacting the as it’s never working correctly sick and tired of this useless junk
Sparks222
08 Oct, 2025
1
We have had nothing but problems with this phone, it has not worked on many occasions and trying to find help is very frustrating
Belskipw
02 Oct, 2025
1
Rubbish app, worked ok for a few weeks, the said down for maintenance. Now I can’t get it working anymore. How a technology company can be so hopeless at building an app or online account is beyond me!

Other

Additional Information
Rating:
3.7
Voted: 3.63K
App Store Link:
Website: -
Email: -
Privacy Policy:
Categories: Utilities
Size: 52MB
App Age: 6 years 9 months
Release Date: Apr 04, 2019
Last Update: Sep 02, 2025
Version: 2.223.6
Version history
2.223.6
Sep 02, 2025
We’ve made improvements to the Cloud Voice Express app to enhance your experience. This update fixes an issue that caused some users to be logged out unexpectedly, along with other minor bug fixes to improve overall stability.
2.223.2
Mar 31, 2025
We regularly update the Cloud Voice Express app to make your experience better. This update includes minor bug fixes and logging improvements to help diagnose issues.
Version history