Relay UK

🇺🇸 United States
British Telecommunications plc  | 
34
ASO score
Text
33/100
Reviews
0/100
Graphic
72/100
Other
0/100
rating
App Rating
3.8
rating
Votes
622
rating
App Age
9y 9m
rating
Last Update
Oct 24, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Rating
4.08
4.47
-9%
Number of Ratings (Voted)
488
517K
-100%
App Age
9y 9m
8y 10m
+10%
In-app Purchases Price
$0
$47
Update Frequency
91d
40d
+126%
Title Length
8
24
-67%
Subtitle Length
30
26
+15%
Description Length
452
2 538
-82%
Number of Screenshots
42
1079
-96 %
Size
238MB
293MB
-19 %

Category Ranking in United States

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Ranking Keywords in United States

Keywords App Rank
Illustration
Analyze this and other apps using Asolytics tools

Text ASO

Title (
Characters: 8 of 30
)
Relay UK
Subtitle (
Characters: 30 of 30
)
Phone app for hearing impaired
Description (
Characters: 452 of 4000
)
Relay UK allows deaf, hard-of-hearing, and speech-impaired people to make phone calls to anyone using the latest app technology. You don't need any special kit – just download the app onto your smartphone or tablet, link your phone number and you're ready to go. It's free to use, you just pay your normal charges for the calls you make. Conversations are easy to manage and relaxed. For fluent communication with anyone, anywhere, use Relay UK. }
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
3.8
622 voters

Some Latest Reviews

khairag
02 Dec, 2025
3
The app is good for calls but when typing anything it keeps sending without me pressing enter. This is very frustrating. I prefer the old NGT relay where you can type in one complete sentence. With this it will send anything you type. Please sort this out as it has been so long
KelBelle Louise
17 Nov, 2025
5
I cannot express enough just how valuable Relay UK is to me. I have a range of health conditions which means I struggle to maintain telephone calls. The people are Relay are ANGELS! there are still lots of telephonecustomer service agents who aren’t aware of people needing to use the Relay service and aren’t trained sufficiently about the needs of certain customers & wish they were as it makes Relays job harder! What a job they do. I am eternally grateful.
Weedram1
10 Nov, 2025
1
I have used this App for years and never had a problem until the last update, I have uninstalled and reinstalled several times but cannot connect.
Still steven
30 Oct, 2025
1
This app takes what you do and shares it with by and other companies all your private data and service shared as well as say they take it past termination, this is illegal and not allowed in the uk, contract void on termination not continued.
Godrichollowgirl
20 Oct, 2025
4
I was born deaf. Communicating with someone over the phone was always a task. But since using this service i find it easy. The operators seem very professional. My wife, who is hearing, says she can hear them talking and seem very nice. I didn't give 5 * as the last operator i had was not good at spelling so made the conversation with my insurer longer than it should be. Apart from that. It’s a good service.
sammyjo80
06 Oct, 2025
5
Recently came across this app and it’s made it so much easier for me to communicate with people, credit to the relay assistants who make this possible for me
Smifit
28 Sep, 2025
1
Can’t even link my mobile number. Just gives me an error saying ‘failed to link mobile number’ after entering it. I’ve installed and reinstalled several times, there’s no information on how to fix it or get any help with doing so.
arsmskdkfb
29 Aug, 2025
5
I struggle with calls due to health issues but this service is a lifeline for me the relay assistants are so kind and helpful and are always there to explain the service to people when ringing and support you with making calls.
Deaf girl 21
26 Aug, 2025
5
Absolutely brilliant for people like me who can’t hear on the phone. The relay assistants are so patient and helpful

Other

Additional Information
Rating:
3.81
Voted: 622
App Store Link:
Website:
Email: -
Privacy Policy:
Categories: Lifestyle
Size: 237MB
App Age: 9 years 9 months
Release Date: Apr 07, 2016
Last Update: Oct 24, 2025
Version: 8.1.6
Version history
8.1.6
Oct 24, 2025
Main updates and enhancements include: - remedy for users in a 'Failed to upgrade number state'
8.0.34
Sep 03, 2025
Main updates and enhancements include: - an improved set-up journey as you install the app - integration with the latest updates to our new digital platform - further optimisation of your calling experience Please let us know how you're getting on with the app by sending us 'Feedback' in 'Settings'.
Version history