Xfinity Prepaid

Comcast Interactive Media |

ASO score

Text

68/100

Reviews

0/100

Graphic

60/100

Other

0/100

App Rating

3.8

Votes

855

App Age

Last Update

Aug 12, 2020

Compare with Category Top Apps

Metrics	Current App	Category Top Average	Difference
Rating	3.77	4.46	-15%
Number of Ratings (Voted)	855	471.7K	-100%
App Age	6y 12m	6y 1m	+14%
In-app Purchases Price	$0	$37
Update Frequency	1950d	44d	+4 294%
Title Length	15	25	-40%
Subtitle Length	26	27	-4%
Description Length	590	2 590	-77%
Number of Screenshots	702	987	-29 %
Size	0MB	166MB

Category Ranking in United States

Top	Dec 06, 2025	Dec 13, 2025
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Top	Dec 06, 2025	Dec 13, 2025
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Top	Dec 06, 2025	Dec 13, 2025
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Top	Dec 06, 2025	Dec 13, 2025
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Ranking Keywords in United States

Keywords	App Rank

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Text ASO

Title (

Characters: 15 of 30

)

Xfinity Prepaid

Subtitle (

Characters: 26 of 30

)

Prepaid Internet and Video

Description (

Characters: 590 of 4000

)

The Xfinity Prepaid App allows you to manage every aspect of your account wherever you are, whenever you need it. It’s easy to access your personal account and do things like: Refill your services on the go Check expiration dates and manage payments Add new channel packs Find the closest retailer Stay up to date on the latest offerings and promotions It’s secure and fast - and lets you refill all your Prepaid Internet and Prepaid Instant TV on the go! Learn more about 'Cal. Civ. Code §1798.135: Do Not Sell My Info' options at https://www.xfinity.com/privacy/manage-preference }

Screenshots

Rating & Reviews

Reviews Overview

🧐 Coming Soon…

Rating

3.8

855 voters

Some Latest Reviews

Wonie78

29 Oct, 2025

This app never work what the point all this money yall getting out of people you can at least make sure the app works properly 👎🏾

Tearrah 313

13 Oct, 2025

This app is terrible it barely works don’t get it! The Internet works fine, but the app itself is terrible

Thereal_daison

12 Oct, 2025

The app has stoped working for a couple of months now, and Xfinity doesn’t seem to care about it. 🚮

Hollie 🌟

12 Oct, 2025

App has quit working. I have to go on the website every month to reload.

WWE needs to update this app

10 Oct, 2025

This app needs major upgrades because it’s slow and doesn’t work! I cannot access my account because this app doesn’t work.

Sdjhsg

10 Oct, 2025

When click to open app it saying the request url not found. It’s been this way for 3 weeks and there is no number to call .

Ms.(B)

08 Oct, 2025

This app is trash which honestly is not surprising based off of Xfinity’s overall historically poor customer service. The app has worked maybe once for me and that was over a year ago. I’ve spoken to customer service representatives several times. They all apologize but tell me they don’t know what’s happening. This is not a one off thing this is every single month. When I log in the account page just loads and loads but never actually loads. I have to call and pay through the automated service. Which wouldn’t be such a big deal but not being able to gain access to the app also means that I can’t gain access to any of the other features that are supposed to be there. Like resetting my Wi-Fi router seeing how many days I have left before my service needs to be refilled or anything else I’m supposed to be able to do on the app. I even asked if they could switch me over to the Xfinity NOW prepaid service, which they said they can’t do, that I would have to buy a new router for Xfinity NOW and set up a new account. This will be my last month with Xfinity prepaid, it’s too much of a hassle to do the simplest thing like pay for my next month, when other companies would love to take my money while giving me a properly working app to do so.

Lotus Kam

08 Oct, 2025

The Xfinity prepaid app is getting progressively worse. I went to the app today and it isn’t even loading at all. I keep getting a 404 message with a white screen. Also, my autopay still isn’t working and neither is paying through the app, when I can access the app. I have just started paying by phone but this situation is so frustrating.

TK_LA

08 Oct, 2025

Just keep getting “Not Found” on app account landing page with the error message “The requested URL was not found on this server.” Tried reloading app & got same issue.

Other

Additional Information

Rating:	3.78
Voted:	855
App Store Link:
Website:
Email:	-
Privacy Policy:
Categories:	Utilities, Entertainment
Size:	-
App Age:	7 years
Release Date:	Dec 18, 2018
Last Update:	Aug 12, 2020
Version:	3.6

Version history

3.6

Aug 12, 2020

Litepay functionality for easier refills, easier access to the activation flow

3.4

Jan 01, 2020

Xfinity Prepaid

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Category Ranking in United States

Ranking Keywords in United States

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