Version history
Now Support
50
ASO score
Text
51/100
Reviews
50/100
Graphic
60/100
Other
0/100
App Rating
3.9
Votes
40
App Age
5y 8m
Last Update
Nov 30, 2025
Compare with Category Top Apps
|
Metrics
|
Current App
|
Category Top Average
|
Difference
|
|---|---|---|---|
|
Rating
|
4.03
|
4.67
|
-14%
|
|
Number of Ratings (Voted)
|
38
|
3.3M
|
-100%
|
|
App Age
|
5y 8m
|
7y 6m
|
-25%
|
|
In-app Purchases Price
|
$0
|
$64
|
|
|
Update Frequency
|
29d
|
28d
|
+4%
|
|
Title Length
|
11
|
23
|
-52%
|
|
Subtitle Length
|
26
|
28
|
-7%
|
|
Description Length
|
1 152
|
3 001
|
-62%
|
|
Number of Screenshots
|
1911
|
1343
|
+42
%
|
|
Size
|
132MB
|
286MB
|
-54
%
|
Category Ranking in United States
7 days
Last 7 days
Last 30 days
Last 90 days
Last 180 days
Last year
| Top | Dec 25, 2025 | Jan 01, 2026 |
|---|---|---|
|
No results were found!
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||
| Top | Dec 25, 2025 | Jan 01, 2026 |
|---|---|---|
|
No results were found!
|
||
| Top | Dec 25, 2025 | Jan 01, 2026 |
|---|---|---|
|
No results were found!
|
||
| Top | Dec 25, 2025 | Jan 01, 2026 |
|---|---|---|
|
No results were found!
|
||
Ranking Keywords in United States
| Keywords | App Rank |
|---|
Analyze this and other apps using Asolytics tools
Text ASO
Title
(
Characters:
11
of 30
)
Now Support
Subtitle
(
Characters:
26
of 30
)
Always here. Always ready.
Description
(
Characters:
1152
of 4000
)
Now Support Mobile lets you conduct key administrative tasks anywhere, anytime. Powered by the Now Platform®, the mobile app gives you the freedom to resolve cases faster, fulfill self-service requests, and get help from our Now Virtual Agent—from the palm of your hand.
With Now Support Mobile, you can:
• Track requests and move cases forward
• Stay informed 24/7 with real-time notifications
• Access our library of knowledge articles
• Use our Service Catalog to fulfill requests faster
• Get insights from Ask Kodi, our Now Virtual Agent
• Save time and skip SSO by logging in with facial recognition or touch ID
Now Support is powered by the Now Platform®, delivering great support experiences and productivity through digital workflows across departments, systems, and people.
© 2025 ServiceNow, Inc. All Rights Reserved.
ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.}
Read more
Other
Additional Information
| Rating: | |
| Voted: | 40 |
| App Store Link: | |
| Website: | |
| Email: | - |
| Privacy Policy: | |
| Categories: | Productivity, Business |
| Size: | 132MB |
| App Age: | 5 years 8 months |
| Release Date: | Apr 24, 2020 |
| Last Update: | Nov 30, 2025 |
| Version: | 20.6.0 |
Version history
20.6.0
Nov 30, 2025
Fixed:
• Attachments uploaded in offline mode are not visible once back online
• Smart Assessment questionnaire responses are not retained
• An ‘Email’ smart button doesn’t open in the default email app
• A step loader is incorrectly displayed after a Virtual Agent response
• Manually complete long forms and questionnaires resulting in slower inefficient user experience
• Mobile supports custom languages
• Voice-to-text in search and Now Assist Virtual Agent
• Prominent action button that allows access to Now Assist or other global functions directly from the tab bar
• Input form screen with AI Lens integration
• Updated UI of standard search results page for refining search results and quickly finding the most relevant information with additional search result filters
• New welcome page, org chart support and Doc QnA enhancements in Now Assist Virtual Agent
Detailed release notes can be found on the ServiceNow product documentation website.
20.5.0
Oct 30, 2025
Fixed
• Data Visualization Single score on the Mobile app displays an error on iOS 26
• The user is unable to use push actions due to an API error
• The Now Mobile app crashes when attempting to reserve a workspace
• The user can’t open an external link via a notification
Detailed release notes can be found on the ServiceNow product documentation website.