MyGrievance

🇺🇸 United States
NIC eGov Mobile Apps  | 
18
ASO score
Text
25/100
Reviews
0/100
Graphic
28/100
Other
0/100
rating
App Rating
2.8
rating
Votes
342.58K
rating
App Age
7y 2m
rating
Last Update
Nov 25, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Installs
961.6K
483M
-100%
Rating
2.07
4.49
-54%
Number of Ratings (Voted)
122K
238.6M
-100%
App Age
7y 1m
6y 8m
+7%
In-app Purchases Price
$0
$85
Update Frequency
127d
216d
-41%
Title Length
11
25
-56%
Short Description Length
78
71
+10%
Description Length
946
3 129
-70%
Number of Screenshots
523
1312
-60 %
Has Video?
No
0% has videos
Size
0MB
0MB

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Downloads

Downloads Graph
Downloads icon
Total
960K
Last month icon
Last month
12.8K

Text ASO

Title (
Characters: 11 of 50
)
MyGrievance
Short Description (
Characters: 78 of 80
)
MyGrievance is an App of PGPORTAL to Lodge Grievance with Central/State Govts.
Description (
Characters: 946 of 4000
)
The mobile app of PGPORTAL viz. ‘MyGrievance’ is developed by National Informatics Centre in collaboration with Department of Administrative Reforms & Public Grievances, GoI It serves a platform for public to Lodge grievances related to Central/State Government organizations and to monitor them. Key Features 1. Sign Up: One time sign up is required to get User Login. 2. Dashboard: A Dashboard for lodging and monitoring after login 3. Grievances lodged by the user is available under categories like Total, Pending, and Disposed. 4. User can track his/her grievance in real time mode. 5. Facility to send reminder to lodged grievances and feedback for disposed grievances. 6. Seamless Sign Up : Sign Up can be done either from CPGRAMS in UMANG or using sign-up form available at https://pgportal.gov.in 7. SMS and email acknowledgement at the time of lodging of grievance and its disposal [Minimum supported app version: 4.3.3]}
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
2.8
342 575 voters

Some Latest Reviews

Sagar Pise
04 Jan, 2026
1
worst app. issue pending from more than month. even they do not open the grievance. I don't understand why they created this app if no one is there for taking action against grievances. we can't upload multiple files as evidence. many times a single file is not enough.
Kaushalendra Kumar Singh
03 Jan, 2026
1
If there were negative stars, this app would deserve a black hole. Blocked by “Exhausted maximum OTP limit for the day” after just one login attempt. No warning, no counter, no recovery option. The app literally prevents citizens from filing grievances. A grievance redressal app that denies access is peak irony and textbook example of how not to design citizen-facing digital services. Instead of empowering users, it locks them out. Fix the OTP logic. Add transparency. Let people log in.
arindam ghosh
02 Jan, 2026
1
grievances lodged is getting closed without perfect resolution provided.worst app services
OMPRAKASH SHARMA
27 Dec, 2025
2
not solution providers any department everything complaint against of government road other departments
Janu Janu
26 Dec, 2025
1
bekar hai ekdam se😡 pending likha rahta hai koi sunwai nhi hoti... 😡 jab kaam hi nhi karna hai to app kyu banana? 😡
R K M
22 Dec, 2025
2
No more attachment allowed then how we attach proper proof with grievance. Please implement in app.
Meraj Desai
21 Dec, 2025
5
This application is very good and is necessary for the government to achieve its objective, but there should be a provision for action to be taken against officials who upload wrong answers.
S. “S.” M.
19 Dec, 2025
1
I was lodged a complaint 15 days ago,still date no response. I had sent email many times addressed in complaint,no response from the concerned person. I was also called to the person many times no one is receiving the phone. I have a question what is the intention of cpgram app/Portal if no response from Government? It's an wastage of time & hopes .
RAJENDRA SINGH
18 Dec, 2025
1
Completely worthless App. Not sure what's the purpose of creating such apps. I raised a complaint regarding road conditions, they closed it within two days without any action without any feedback. I raised it again through separate complaint, again they did nothing but closed the complaint. It is just to present some KPIs, however there is no traceability no accountability.

Other

Additional Information
Rating:
2.79
Voted: 342.58K
Google Play Link:
Website:
Email:
Privacy Policy:
Categories: Productivity
Size: -
Installs: 959.96K
App Age: 7 years 2 months
Release Date: Nov 19, 2018
Last Update: Nov 25, 2025
Version: 4.3.3
Version history
4.3.3
Nov 25, 2025
Minor Fixes.
4.3.2
Aug 13, 2025
Bug Fixes

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Version history