ServicePlus

🇺🇸 United States
NIC eGov Mobile Apps  | 
20
ASO score
Text
25/100
Reviews
0/100
Graphic
40/100
Other
0/100
rating
App Rating
3
rating
Votes
339.14K
rating
App Age
6y 4m
rating
Last Update
Nov 16, 2020

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Installs
1.4M
71.2M
-98%
Rating
0
4.3
Number of Ratings (Voted)
0
92.2M
App Age
6y 3m
6y 8m
-6%
In-app Purchases Price
$0
$100
Update Frequency
1866d
81d
+2 197%
Title Length
11
26
-58%
Short Description Length
59
74
-20%
Description Length
3 492
2 664
+31%
Number of Screenshots
352
1196
-71 %
Has Video?
No
0% has videos
Size
26MB
0MB

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Text ASO

Title (
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ServicePlus
Short Description (
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ServicePlus - A Metadata Based eService Delivery framework.
Description (
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ServicePlus (http://serviceonline.gov.in) is a metadata-based, single, unified, eService Delivery & Grievance Redressal framework that can be configured to rapidly e-enable government services to its customers including citizens & businesses. It supports multi-tenancy architecture that enables each tenant to configure their services as per their requirement. It supports UNICODE thus enabling services to be accessed in local languages. ServicePlus provides a host of benefits to citizens. It provides a single unified portal to the citizen for accessing any service, track submitted applications, subscribe to alerts etc. ServicePlus (https://serviceonline.gov.in) has been recognized by several Government Departments across.7 the States. It is being used by 24 States and 5 Central Line Departments delivering more than 750 services. The services provided by the States are mainly Regulatory and Statutory in nature. While the states of Maharashtra & Chhattisgarh are using ServicePlus under e-Panchayat MMP; Bihar, Jharkhand, Tripura, Meghalaya and Sikkim are using it under e-District MMP. Uttar Pradesh, Himachal Pradesh, Mizoram, Odisha, Kerala, Assam etc are using this framework for services beyond those identified under e-District. ServicePlus is implemented in Haryana under the brand name SARAL whereas in Karnataka it is called SevaSindhu 2.0. ServicePlus provides a variety of modes to applicants for submission of applications. Applications can be submitted online, through kiosk or in a Government office. This is decided based on the nature of service, availability of kiosk infrastructure etc.. The nature of services varies from Statutory to regulatory to Utility Services. The services use some and/or combination of the following features provided by the framework: • Submission of applications through online, kiosk or Government offices • Acknowledgement Slip • Aadhaar based demographic authentication • eSign in application form and/or annexures as well as output certificates • Payment through different Payment Gateways (like PayGov, SBI ePay, PayU), CSC eWallet, eTreasury implementations of various states • Digital signature of the delivered documents (certificates/license/ticket etc) • Configurable Server Signed QR code on the delivered documents • Service delivered online, through kiosk and through Government offices • Communication to officials and applicants through email and SMS • Dedicated channels for service definition and application processing • Change requests are handled through service versioning • Forms for officials to fill in their details and comments • Completely automated workflow • In-built rule engine to facilitate rule injection using MVEL • Dynamic output generation using velocity templates • Citizen as a workflow player • Seamless integration with isolated data/process through webservice • Configurable service specific Reports • Participation of officials belonging to different departments in delivering a service • Separate URLs for service, department and State • Each document generated is identified through a unique URL • Automated integration with DigiLocker • Automated integration with eTaal • Facility to extract complete data of a service • Unified mobile app which can be configured for the use of any ServicePlus instance • Separate mobile app for workflow players • Automated integration with RAS (Rapid Assessment System) • Pendency Report • Analytics • Bulk processing of applications}
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Rating & Reviews

Reviews Overview
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Rating
3
339 142 voters

Some Latest Reviews

SHUBHAM KUMAR
30 Sep, 2024
1
Worst application there is no use of this application,so I request you to please remove app from Play Store,people are engaged and no work from this app
Matrix 01
13 Aug, 2024
1
आपके द्वारा बनाया गया एप्लीकेशन सही नही है बहुत ही धीमा है यूजर फ्रेंडली नही है जिसके यूज के लिए एप बनाएं उनसे लगता है आप नाम मात्र का सहमती लिए है। इया उनसे सहमती लिए है जिन्हे तकनीकी जानकारी नहीं है। मात्र फॉर्म पूरा किए है।धरातल पर इसका उपयोग नहीं किए है।हल्का मैपिंग भी सही नही है, सभी अंचलों का वेब jharbhoomi मे हल्का मैपिंग सही है पर सर्विस प्लस में नहीं सरकार द्वारा प्रायोजित कार्य के लिए बनाया गया एप का डेमो किसी अंचल इया सम्बन्धित विभाग मे करना चाहिए। लगता है बिना रिसर्च के ही लांच किया.
Jit 10348
11 Aug, 2024
1
I tried to register but OTP not send my mobile numbers after change mobile number also. Worst experience
Prashanth Pejaver
31 Jul, 2024
1
This is the worst app l have come across in my life. It seems to be developed by either rookies or 3rd rated developers who do not seem to know what they are doing. Error messages do not indicate where and what the errors are. Long lists do not have search options. Really pathetic. Shameful since we claim to be a country of software specialists and gurus. So unprofessional and shabby.
Varun DS
20 Jul, 2024
1
Worst website for buspass application 2024-25, you people are so dumb not even capable of building good website, you take salaries on time you dumb people cant even do your work properly
Rahul
26 Jun, 2024
1
Worst app ever even if you try many new or different passwords it still shows errors and you can't even create an account now, just what in the actual f is this thing it's truly the worst app I've ever seen.
Subham Mahapatra
19 Jun, 2024
1
I wish i could give 0 star this app is rediculous in service. Otp takes a decade to appear. And some buttons are not working , no matter how good device you have it has full of software bugs. A GOVT APP SHOULD NOT BE LIKE THIS.
GAURI SHANKAR SINGH
18 Jun, 2024
1
Very poor app. No SMS received to verify mobile number. Unable to create account.
Md Basiruddin
25 May, 2024
1
Worst App and Website ek saal se bhi zada hogaya licence apply karne me abhi tak koi response nahi aya

Other

Additional Information
Rating:
3.01
Voted: 339.14K
Google Play Link:
Website:
Email:
Privacy Policy:
Categories: Tools
Size: 26MB
App Age: 6 years 4 months
Release Date: Sep 04, 2019
Last Update: Nov 16, 2020
Version: 6.1.1
Version history
6.1.1
Nov 16, 2020
Redesigned user registration, Functionality enhancements and bug fixes.
Sep 04, 2019
First release

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