Guided Conversations

🇺🇸 United States
Zoho Corporation  | 
43
ASO score
Text
57/100
Reviews
0/100
Graphic
60/100
Other
0/100
rating
App Rating
5
rating
Votes
3
rating
App Age
2y 8m
rating
Last Update
Oct 17, 2024

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Rating
5
4.68
+7%
Number of Ratings (Voted)
3
3.2M
-100%
App Age
2y 7m
7y 8m
-66%
In-app Purchases Price
$0
$67
Update Frequency
421d
28d
+1 398%
Title Length
20
23
-13%
Subtitle Length
27
28
-4%
Description Length
2 474
3 048
-19%
Number of Screenshots
920
1339
-31 %
Size
15MB
276MB
-95 %

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Ranking Keywords in United States

Keywords App Rank
Illustration
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Text ASO

Title (
Characters: 20 of 30
)
Guided Conversations
Subtitle (
Characters: 27 of 30
)
Conversational self-service
Description (
Characters: 2474 of 4000
)
Designed with accessibility in mind, the Guided Conversations mobile application empowers you to access flows anytime and anywhere. With our intuitive interface, usability is prioritized, making it easy for users of all abilities to engage with the application effortlessly. The history sections displays previous conversations. You can directly restart conversations from here instead of re-scanning the QR code or entering the URL again. Based on the widget's configuration, you can engage in a conversation to find the information you're seeking and perform simple tasks like making a booking, scheduling a call back or a sales inquiry. The application leads you to precise information by asking questions and prompting you to provide adequate answers or choose appropriate options. About Zoho Desk's Guided Conversations Guided conversations is a low-code, self-service platform that empowers businesses to build and deploy effective self-service solutions for their customers. Using the platform you can build conversation flows that can collect customer information, resolve initial inquiries and even trouble shoot technical problems without agent intervention. Key Features An intuitive and user-friendly builder - Build conversation flows from scratch using the simple, easy to use builder. You simply need to choose to appropriate blocks to display information, choices or get user input and define their sequence. GC widget - Many such flows can be combined and made available to customers or employees as a widget. Which can be easily embedded into websites or mobile apps. Each widget has a specific URL and QR code which can be opened in this app. Highlights of the Guided Conversation Platform. Employee help desk - You can use the GC widget to provide internal self-service to your employees. This lessens the workload of the internal service team while having a multiplier effect on employee satisfaction. Personalized responses - Including block variables in your conversation can create a personal atmosphere by displaying customer names, their email/phone numbers, ticket IDs, and information about the products they've purchased. Obtain/Drive information to other external services - The webhook block enables conversation flows to interact with Zoho Desk processes and other external services. Using this you can perform actions like creating a zoho desk ticket or posting feedback on an external website as a part of the conversation.}
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
5
3 voters

Some Latest Reviews

Other

Additional Information
Rating:
5
Voted: 3
App Store Link:
Website:
Email: -
Privacy Policy:
Categories: Productivity, Business
Size: 14MB
App Age: 2 years 8 months
Release Date: Apr 26, 2023
Last Update: Oct 17, 2024
Version: 1.3.2
Version history
1.3.2
Oct 17, 2024
We are upgrading our Guided Conversations SDK to 1.3.2.
1.3
Sep 12, 2024
We are upgrading our Guided Conversations SDK to 1.3.1.

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Version history