Version history
Customer App - Zoho Assist
63
ASO score
Text
76/100
Reviews
50/100
Graphic
60/100
Other
0/100
App Rating
4.1
Votes
4.53K
App Age
8y 10m
Last Update
Nov 17, 2025
Compare with Category Top Apps
|
Metrics
|
Current App
|
Category Top Average
|
Difference
|
|---|---|---|---|
|
Rating
|
4.13
|
4.45
|
-7%
|
|
Number of Ratings (Voted)
|
4.5K
|
394.3K
|
-99%
|
|
App Age
|
8y 9m
|
6y 3m
|
+40%
|
|
In-app Purchases Price
|
$0
|
$39
|
|
|
Update Frequency
|
46d
|
46d
|
-1%
|
|
Title Length
|
26
|
25
|
+4%
|
|
Subtitle Length
|
29
|
27
|
+7%
|
|
Description Length
|
1 308
|
2 602
|
-50%
|
|
Number of Screenshots
|
1365
|
1028
|
+33
%
|
|
Size
|
42MB
|
158MB
|
-73
%
|
Category Ranking in United States
7 days
Last 7 days
Last 30 days
Last 90 days
Last 180 days
Last year
| Top | Dec 04, 2025 | Dec 11, 2025 |
|---|---|---|
|
No results were found!
|
||
| Top | Dec 04, 2025 | Dec 11, 2025 |
|---|---|---|
|
No results were found!
|
||
| Top | Dec 04, 2025 | Dec 11, 2025 |
|---|---|---|
|
No results were found!
|
||
| Top | Dec 04, 2025 | Dec 11, 2025 |
|---|---|---|
|
No results were found!
|
||
Ranking Keywords in United States
| Keywords | App Rank |
|---|
Analyze this and other apps using Asolytics tools
Text ASO
Title
(
Characters:
26
of 30
)
Customer App - Zoho Assist
Subtitle
(
Characters:
29
of 30
)
Live Screen Sharing & Support
Description
(
Characters:
1308
of 4000
)
The Zoho Assist - Customer app enables you to receive remote support directly from a trusted technician.
1. With the Zoho Assist - Customer app, you can let technicians look at your iPhone remotely. The first thing you need to do is to request your technician for a remote session.
2. The technician will then send you a nine-digit session key. This is to ensure that each session is safe and secure. Open the Zoho Assist - Customer app and enter the session key.
3. You can then share your screens with the technician at the other end.
4. After going through the screens and getting an idea of the problem, the technician can communicate with you through the in-app chat. This will be ideal when the technician wants to send you instructions or ask you for quick clarifications.
5. Although you'll be sharing your screen directly with the technician, you're always in control as you can choose to stop/resume screen sharing at any time.
6. Additionally, you can configure your iOS device for unattended access by the trusted technician at any time.
7. During an ongoing remote support or unattended access session, technicians and customers can send or receive files of up to 2 GB using the File Transfer option.
Download the Zoho Assist - Customer app and get contextual remote support on your iOS device.}
Read more
Other
Additional Information
Version history
1.6
Nov 17, 2025
With this update, you’ll experience smoother screen sharing with better video quality and improved performance, while keeping memory and battery usage optimized.
1.5.13
Oct 29, 2025
Bug fixes and performance enhancement.