Customer App - Zoho Assist

🇺🇸 United States
Zoho Corporation  | 
63
ASO score
Text
76/100
Reviews
50/100
Graphic
60/100
Other
0/100
rating
App Rating
4.1
rating
Votes
4.53K
rating
App Age
8y 10m
rating
Last Update
Nov 17, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Rating
4.13
4.45
-7%
Number of Ratings (Voted)
4.5K
394.3K
-99%
App Age
8y 9m
6y 3m
+40%
In-app Purchases Price
$0
$39
Update Frequency
46d
46d
-1%
Title Length
26
25
+4%
Subtitle Length
29
27
+7%
Description Length
1 308
2 602
-50%
Number of Screenshots
1365
1028
+33 %
Size
42MB
158MB
-73 %

Category Ranking in United States

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Top Dec 04, 2025 Dec 11, 2025
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Top Dec 04, 2025 Dec 11, 2025
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Top Dec 04, 2025 Dec 11, 2025
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Ranking Keywords in United States

Keywords App Rank
Illustration
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Text ASO

Title (
Characters: 26 of 30
)
Customer App - Zoho Assist
Subtitle (
Characters: 29 of 30
)
Live Screen Sharing & Support
Description (
Characters: 1308 of 4000
)
The Zoho Assist - Customer app enables you to receive remote support directly from a trusted technician. 1. With the Zoho Assist - Customer app, you can let technicians look at your iPhone remotely. The first thing you need to do is to request your technician for a remote session. 2. The technician will then send you a nine-digit session key. This is to ensure that each session is safe and secure. Open the Zoho Assist - Customer app and enter the session key. 3. You can then share your screens with the technician at the other end. 4. After going through the screens and getting an idea of the problem, the technician can communicate with you through the in-app chat. This will be ideal when the technician wants to send you instructions or ask you for quick clarifications. 5. Although you'll be sharing your screen directly with the technician, you're always in control as you can choose to stop/resume screen sharing at any time. 6. Additionally, you can configure your iOS device for unattended access by the trusted technician at any time. 7. During an ongoing remote support or unattended access session, technicians and customers can send or receive files of up to 2 GB using the File Transfer option. Download the Zoho Assist - Customer app and get contextual remote support on your iOS device.}
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
4.1
4 532 voters

Some Latest Reviews

A sucker!
03 Dec, 2025
1
Total scam! Too bad they let these creeps get away with taking all your money!
Request more on male shadow
03 Dec, 2025
1
Do not allow access to ur phone . I was advised by somebody who said they worked at StubHub very aggressively to download this customer app and when I did, they tried to make me put $250 into a part of this app and when it didn’t work, he tried to get me to do something else and that’s when I knew I had been been scammed! I have no idea if this person has access to my information or not. I am very upset. That this app is being used to scam people..
66Dodi
13 Nov, 2025
1
Used by scammers to get into your banking details , as previous reviewer stated exactly the same process was used on my partner
Mark G 1
07 Oct, 2025
1
Be mindful when asked to download this app. I was contacted today from scam caller who asked me to download the app to gain access to my devices.
Vanesa de santiago
06 Oct, 2025
1
Es lo peor te cobran la suscripción si permiso y despues te ignoran para devolverla estafa
Madi amadi
28 Sep, 2025
1
Niemals die App benutze. 1000 Euro durch einen Betrüger mit indischem Akzent als angeblicher Check24 Kundenservice wurde aus meinem Bankkonto abgebucht.
Babsiletta
27 Sep, 2025
1
Vorsicht! Diese App wird missbraucht, um zum Beispiel Kreditkartenbetrug zu begehen. Ich landete in einem Callcenter, weil ich vermeintlich die Hotline von Check24 anrief, ohne zu bemerken, dass etwas faul sei. Der Mitarbeiter bat mich für die Regulierung des Versicherungsschadens um meine Mailadresse, dann sollte ich die App aus der Mail über einen Link downloaden. Anschließend ein Prozedere in der App, bei dem die Kreditkartendaten für die Erstattung angegeben werden sollten. Statt einer Erstattung erfolgten jedoch verschiedene Abbuchungsversuche, die meine Kreditinstitute glücklicherweise direkt abwehrten. Als der MA am Telefon feststellte, dass keine Abbuchung möglich sei, legte er einfach auf. Das Problem ist bei Check24 bekannt und wird verfolgt. Ansonsten beachtet folgende Tipp. 1.) NIEMALS Kreditkarten oder andere persönliche Daten am Telefon preisgeben 2.) Lasst euch nicht telefonisch hetzen und achtet auf euer Bauchgefühl (ich hatte ein schlechtes und habe trotzdem nicht selbst abgebrochen) 3.) Wenn die Daten doch preisgegeben wurden: sofort die Banken informieren, die Karten sperren lassen und - leider - auch alle Sicherheitseinstellungen auf dem genutzten Gerät überprüfen. Ggf. auch alle Passwörter etc. ändern, da nicht klar ist, welche Art des Zugriffs während der App-Nutzung tatsächlich erfolgt ist (bei mir anscheinend auf den Bildschirm). 4.) Das ganze polizeilich anzeigen (hat auch Check24 empfohlen) Die Welt ist leider sehr schlecht geworden :(
pat Majeski
26 Sep, 2025
5
Dave was very helpful, and getting me caught up on what was going on on my Apple account. I’m doing exactly what he told me to do he was great
ROBO EXTORCION
23 Sep, 2025
1
NO HE TENIDO NINGUNA RESPUESTA SATISFACTORIA EN EL AÑO QUE TENGO CON USTEDES HASTA ME EXTORSIONARON, ME ROBARON Y ABUSARON DE MI CONFIANZA

Other

Additional Information
Rating:
4.09
Voted: 4.53K
App Store Link:
Website:
Email: -
Privacy Policy:
Categories: Utilities, Business
Size: 42MB
App Age: 8 years 10 months
Release Date: Feb 20, 2017
Last Update: Nov 17, 2025
Version: 1.6
Version history
1.6
Nov 17, 2025
With this update, you’ll experience smoother screen sharing with better video quality and improved performance, while keeping memory and battery usage optimized.
1.5.13
Oct 29, 2025
Bug fixes and performance enhancement.

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Version history