Version history
ServiceDesk Plus | Cloud
63
ASO score
Text
77/100
Reviews
50/100
Graphic
60/100
Other
0/100
App Rating
4.4
Votes
907
App Age
13y 10m
Last Update
Oct 28, 2025
Compare with Category Top Apps
|
Metrics
|
Current App
|
Category Top Average
|
Difference
|
|---|---|---|---|
|
Rating
|
4.51
|
4.58
|
-2%
|
|
Number of Ratings (Voted)
|
871
|
859.1K
|
-100%
|
|
App Age
|
13y 10m
|
8y 3m
|
+67%
|
|
In-app Purchases Price
|
$0
|
$55
|
|
|
Update Frequency
|
38d
|
48d
|
-21%
|
|
Title Length
|
24
|
25
|
-4%
|
|
Subtitle Length
|
30
|
28
|
+7%
|
|
Description Length
|
2 398
|
2 706
|
-11%
|
|
Number of Screenshots
|
1365
|
1252
|
+9
%
|
|
Size
|
214MB
|
200MB
|
+7
%
|
Category Ranking in United States
7 days
Last 7 days
Last 30 days
Last 90 days
Last 180 days
Last year
| Top | Dec 05, 2025 | Dec 12, 2025 |
|---|---|---|
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No results were found!
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| Top | Dec 05, 2025 | Dec 12, 2025 |
|---|---|---|
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No results were found!
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| Top | Dec 05, 2025 | Dec 12, 2025 |
|---|---|---|
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No results were found!
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| Top | Dec 05, 2025 | Dec 12, 2025 |
|---|---|---|
|
No results were found!
|
||
Ranking Keywords in United States
| Keywords | App Rank |
|---|
Analyze this and other apps using Asolytics tools
Text ASO
Title
(
Characters:
24
of 30
)
ServiceDesk Plus | Cloud
Subtitle
(
Characters:
30
of 30
)
Your pocket-sized service desk
Description
(
Characters:
2398
of 4000
)
Manage your requests, tasks, and approvals—regardless of whether you are on the floor or on the move.
With a suite of intuitive ticketing capabilities, real-time dashboards, and an AI-powered voice assistant, you can enhance service delivery not only in IT but across HR, finance, facilities, and beyond.
Discover the key features that can transform your service experience
● Multiple instance management: Switch effortlessly between service desk instances and access different modules.
● Request management: Create, edit, and manage incident and service requests with ease.
● Advanced filtering and search: Quickly filter and search for requests by type, ID, subject, or name, ensuring you find what you need without hassle.
● Request details: Access comprehensive request details, including conversations, history, and resolutions. Add notes and upload attachments directly to requests, enriching context and collaboration.
● Task management: Create, edit, and manage tasks across all modules. Filter and search tasks, track work logs, and delete tasks as needed.
● Approval management: View and manage approvals for requests, changes, releases, and purchase orders.
● Real-time notifications: Stay informed about help desk events and request updates with timely push notifications.
● Dynamic dashboard: Keep track of organizational announcements and monitor key performance metrics, including pending requests and daily due requests, to stay ahead of your tasks.
● Change management: Filter, sort, search, and take action on change requests.
● Asset management: Add, view, and manage your organization’s assets by scanning barcodes, QR codes, or RFIDs. Track asset details, raise requests related to assets, and modify asset information on the go.
● Knowledge base access: Power up self-service and accelerate resolutions by accessing solutions from the knowledge base.
● AI-powered smart assistant: Connect with Zia for instant support through conversational chat or voice commands.
● Interactive widgets: Pick up requests, handle approvals, or even call end users from your home screen through interactive widgets.
If you haven't installed ServiceDesk Plus yet, go ahead and try out out the fully featured, 30-day, free trial at https://mnge.it/install-servicedesk.
Note: This is not a stand-alone application. To log in, your organization must have an account with ServiceDesk Plus.}
Read more
Other
Additional Information
| Rating: | |
| Voted: | 907 |
| App Store Link: | |
| Website: | |
| Email: | - |
| Privacy Policy: | |
| Categories: | Business |
| Size: | 213MB |
| App Age: | 13 years 10 months |
| Release Date: | Feb 09, 2012 |
| Last Update: | Oct 28, 2025 |
| Version: | 7.13.2 |
Version history
7.13.2
Oct 28, 2025
General fixes and stability improvements.
7.13.1
Oct 13, 2025
General bug fixes and stability improvements.
