Version history
ServiceDesk Plus MSP
59
ASO score
Text
69/100
Reviews
50/100
Graphic
60/100
Other
0/100
App Rating
3.2
Votes
34
App Age
12y 8m
Last Update
Jan 22, 2025
Compare with Category Top Apps
|
Metrics
|
Current App
|
Category Top Average
|
Difference
|
|---|---|---|---|
|
Rating
|
3.6
|
4.58
|
-21%
|
|
Number of Ratings (Voted)
|
18
|
859.1K
|
-100%
|
|
App Age
|
12y 8m
|
8y 3m
|
+54%
|
|
In-app Purchases Price
|
$0
|
$55
|
|
|
Update Frequency
|
323d
|
48d
|
+572%
|
|
Title Length
|
20
|
25
|
-20%
|
|
Subtitle Length
|
30
|
28
|
+7%
|
|
Description Length
|
836
|
2 706
|
-69%
|
|
Number of Screenshots
|
1170
|
1252
|
-7
%
|
|
Size
|
28MB
|
200MB
|
-86
%
|
Category Ranking in United States
7 days
Last 7 days
Last 30 days
Last 90 days
Last 180 days
Last year
| Top | Dec 04, 2025 | Dec 11, 2025 |
|---|---|---|
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No results were found!
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| Top | Dec 04, 2025 | Dec 11, 2025 |
|---|---|---|
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No results were found!
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| Top | Dec 04, 2025 | Dec 11, 2025 |
|---|---|---|
|
No results were found!
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| Top | Dec 04, 2025 | Dec 11, 2025 |
|---|---|---|
|
No results were found!
|
||
Ranking Keywords in United States
| Keywords | App Rank |
|---|
Analyze this and other apps using Asolytics tools
Text ASO
Title
(
Characters:
20
of 30
)
ServiceDesk Plus MSP
Subtitle
(
Characters:
30
of 30
)
IT help desk software for MSPs
Description
(
Characters:
836
of 4000
)
ManageEngine ServiceDesk Plus MSP integrates your help desk requests and assets to help you manage your clients' IT infrastructure effectively. It has been designed to handle multiple clients in a single Help Desk, so the Managed Service Providers (MSPs) don’t have to juggle with multiple software. This app lets your technicians create, access and resolve requests from any place, anytime. It reduces the response and resolution time of a technician dramatically, increasing the efficiency of your help desk team. It also gives you better user experience.
App features:
* Filter requests based on criteria such as unassigned, pending, open etc.
* View, create, edit and delete requests.
* Perform actions (pick up, assign, close, reply) for requests.
* Work log, notes and resolutions can be added/modified for each request.}
Read more
Other
Additional Information
| Rating: | |
| Voted: | 34 |
| App Store Link: | |
| Website: | - |
| Email: | - |
| Privacy Policy: | |
| Categories: | Business |
| Size: | 28MB |
| App Age: | 12 years 8 months |
| Release Date: | Mar 28, 2013 |
| Last Update: | Jan 22, 2025 |
| Version: | 5.11 |
Version history
5.11
Jan 22, 2025
1. This version is compatible with server build 14900.
2. Resource images and resource details are supported on the Add/Edit Request page and in Request Properties from server build 14900.
3. Refer Additional Fields (RAF) are supported in the Add/Edit Request from server build 14900.
5.10.2
Dec 02, 2024
Barcode scanning issue in the Asset module has been fixed.
