Zoho Desk

🇺🇸 United States
Zoho Corporation  | 
47
ASO score
Text
45/100
Reviews
50/100
Graphic
60/100
Other
0/100
rating
App Rating
4.7
rating
Votes
4.7K
rating
App Age
12y 3m
rating
Last Update
Dec 03, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Rating
4.65
4.68
-0.6%
Number of Ratings (Voted)
4.7K
3.2M
-100%
App Age
12y 3m
7y 8m
+60%
In-app Purchases Price
$0
$67
Update Frequency
23d
28d
-18%
Title Length
9
23
-61%
Subtitle Length
25
28
-11%
Description Length
1 675
3 048
-45%
Number of Screenshots
1980
1339
+48 %
Size
194MB
276MB
-30 %

Category Ranking in United States

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Top Dec 06, 2025 Dec 13, 2025
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Top Dec 06, 2025 Dec 13, 2025
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Top Dec 06, 2025 Dec 13, 2025
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Ranking Keywords in United States

Keywords App Rank
поддержка бизнеса сбер
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zalo oa manager
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Illustration
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Text ASO

Title (
Characters: 9 of 30
)
Zoho Desk
Subtitle (
Characters: 25 of 30
)
Customer Service Software
Description (
Characters: 1675 of 4000
)
Put your customers at the heart of your business, even when you're on the move. Zoho Desk is award-winning, context-aware help desk software that helps you provide great customer service and keep your customers happy! The Zoho Desk mobile app is a flexible and efficient ticketing system that helps you resolve tickets with the same ease and functionality as your desktop version. Here's how Zoho Desk makes your customer support help desk truly mobile: Prioritize easily: Automatically organize your tickets by your chosen criteria using Custom Views and Work Modes, so you can start working on the tickets that really need your attention. See more context with each ticket: Resolve tickets with relevant and actionable information at your fingertips. Literally. Put a face to each ticket by bringing contact information from Zoho CRM into Zoho Desk. Collaborate seamlessly: Work seamlessly with other departments, tag your team on tickets, and collaborate with them on the Team Feed to close tickets faster than ever before. Stay notified: Constantly stay in the loop, wherever you go, with the Notification Center—get notified through push notifications about ticket updates, comments, and mentions. Do more with gestures: Simplify frequently performed ticket actions like editing, closing, and moving tickets with quick and easy swipes. Track tasks and ticket times: Follow up with tasks for each ticket and track how much time your agents spent on tickets with Time Tracking. We're always working to make your Zoho Desk mobile app experience as smooth as possible. If you face any issues, write to us at desk@zohomobile.com and we'll get back to you right away.}
Read more

Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
4.7
4 703 voters

Some Latest Reviews

Mr. Extinct Dinosuar
06 Oct, 2025
2
Overall great experience but lacks key notification adjustments. For instance, there is no ability to schedule when the app should notify of new tickets and there is no ability to specify who is notified of unassigned tickets. Support is responsive but extremely unhelpful.
Shad Matt1
03 Oct, 2025
5
Light, powerful and much convenient. Kuddos to Zoho Desk and their support team ❤️🎀
Meat@24
16 Sep, 2025
1
It’s not easy to use like the one on desktop view. It’s so complicated and hard
J-bill20
25 Aug, 2025
1
Not great when the app crashes every time when trying to open an activity within
POLARISpro489
02 Aug, 2025
3
Missing a lot of key features from the web app. This includes contracts, support plans, agent collisions.
rmvzqz
27 May, 2025
1
Nonsensical move, metrics at a glance were really useful
JosueCaSan
06 Apr, 2025
1
It’s amazing how bad you can go things, your are too good at being the worst.
Hollumix
05 Mar, 2025
4
Please we need to have access to Knowledge base directly on the mobile app… Please look into this.
Wendy Grammer
16 Jan, 2025
1
Scammers are using this app to get your financial information and data to scam you

Other

Additional Information
Rating:
4.69
Voted: 4.7K
App Store Link:
Website:
Email: -
Privacy Policy:
Categories: Productivity, Business
Size: 194MB
App Age: 12 years 3 months
Release Date: Sep 04, 2013
Last Update: Dec 03, 2025
Version: 2.10.20
Version history
2.10.20
Dec 03, 2025
- Fehlerkorrekturen und Verbesserungen
2.10.19
Nov 26, 2025
- The app now supports Norwegian, Hindi, Telugu, Marathi and Bengali languages.

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Version history