Version history
Radar for Zoho Desk
44
ASO score
Text
59/100
Reviews
0/100
Graphic
60/100
Other
0/100
App Rating
3.9
Votes
80
App Age
7y 1m
Last Update
Sep 12, 2025
iAP
$9.99 - 499.99
Compare with Category Top Apps
|
Metrics
|
Current App
|
Category Top Average
|
Difference
|
|---|---|---|---|
|
Rating
|
0
|
4.66
|
|
|
Number of Ratings (Voted)
|
0
|
3.2M
|
|
|
App Age
|
7y 1m
|
7y 9m
|
-9%
|
|
In-app Purchases Price
|
$255
|
$73
|
+247
%
|
|
Update Frequency
|
56d
|
27d
|
+109%
|
|
Title Length
|
19
|
23
|
-17%
|
|
Subtitle Length
|
25
|
28
|
-11%
|
|
Description Length
|
2 467
|
3 056
|
-19%
|
|
Number of Screenshots
|
585
|
1346
|
-57
%
|
|
Size
|
210MB
|
285MB
|
-26
%
|
Category Ranking in United States
7 days
Last 7 days
Last 30 days
Last 90 days
Last 180 days
Last year
| Top | Dec 05, 2025 | Dec 12, 2025 |
|---|---|---|
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No results were found!
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| Top | Dec 05, 2025 | Dec 12, 2025 |
|---|---|---|
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No results were found!
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| Top | Dec 05, 2025 | Dec 12, 2025 |
|---|---|---|
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No results were found!
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| Top | Dec 05, 2025 | Dec 12, 2025 |
|---|---|---|
|
No results were found!
|
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Ranking Keywords in United States
| Keywords | App Rank |
|---|
Analyze this and other apps using Asolytics tools
Text ASO
Title
(
Characters:
19
of 30
)
Radar for Zoho Desk
Subtitle
(
Characters:
25
of 30
)
Customer service software
Description
(
Characters:
2467
of 4000
)
"Radar for Zoho Desk" is a helpdesk productivity app that provides a quick overview of vital customer service stats. Using this app, both help desk managers/admins and customer support agents can easily manage workload and track performance anywhere, anytime from the convenience of their mobile devices. Stats related to ticket resolution time, customer happiness, live traffic, and individual agent stats power this app. While managers/admins can view these stats for all agents, agents can view only those pertaining to themselves. It brings anomalies to your notice instantly and helps identify bottlenecks even before they arise.
Below are some of the pages/features:
* Live Traffic
* Channel Traffic
* Current Stats
* Average Handling Time (AHT)
* First Contact Resolution (FCR)
* Customer Happiness (CSAT)
* Agent Status
* Team Feeds
* Exception Alerts
* Quick Views
* Dashboards
Some key functionalities:
* Choose the statistics you want to keep an eye on.
* Set pre-defined standards to the chosen metrics, and get notified when there's any deviation from them.
* Reply to tickets, chat with agents, and post announcements from within the app.
* Stay clued-in to team conversations through the Team Feed, even when you're away from your desk.
* Customize the look and feel of the app, just the way you want it.
Subscription (In-App Purchase):
We’ve allowed users to subscribe/upgrade to paid editions. Following are the 3 plans that we’ve supported in the Radar app: Standard, Professional & Enterprise. Users can sign-up with a 15 days FREE Trial on any of the editions and subsequently they can upgrade to the plans to utilise more benefits. Users can either choose to opt for a Monthly or a Yearly subscription. Discounts will be applied for the annual plans for the respective edition.
* Payment will be charged to iTunes Account at confirmation of purchase
* Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period
* Account will be charged for renewal within 24-hours prior to the end of the current period
* Subscriptions can be managed and auto-renewal can be turned off by going to the user's Account Settings after purchase.
* Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable.
Privacy Policy: https://www.zoho.com/privacy.html
Terms of Service: https://www.zoho.com/terms.html}
Read more
Other
Additional Information
| Rating: | |
| Voted: | 80 |
| App Store Link: | |
| Website: | |
| Email: | - |
| Privacy Policy: | |
| Categories: | Productivity, Business |
| Size: | 210MB |
| iAP: | 9.99 - 499.99 $ |
| App Age: | 7 years 1 month |
| Release Date: | Nov 15, 2018 |
| Last Update: | Sep 12, 2025 |
| Version: | 2.4.6 |
Version history
2.4.6
Sep 12, 2025
New language support:
- Radar is now available in Tamil! Enjoy a smoother, more inclusive experience in the language you’re most comfortable with.
- Made a few performance enhancements and fixed a few bugs from the previous version.
2.4.5
Aug 27, 2025
Zia generative capabilities:
1.Ticket summary:
-Accepting a transferred ticket? Before you get started, use the Zia ticket summary to understand what went on previously.
2.Reply assistance:
-Zia reads incoming customer replies and comes up with comprehensive, human-sounding responses that you can refine and send at the click of a button.
3.Generate content:
-Jumpstart your writing with Zia. Prompt it to write content in the style and tone you need and send it as a reply to customers in a blink.
Apple Intelligence:
1.Image Playground:
-Make your profile picture more interesting. Change styles (e.g., anime, watercolor), colors, and background, or generate a new image altogether by describing it.
2.Writing Tools:
-From proofreading, paraphrasing, and summarizing to style and tone modification, all the tools needed to draft fluent responses and feeds are available in this arsenal.
