GRTC On the Go

🇺🇸 United States
Via Transportation Inc.  | 
26
ASO score
Text
25/100
Reviews
60/100
Graphic
12/100
Other
0/100
rating
App Rating
3.6
rating
Votes
3.45K
rating
App Age
2y 5m
rating
Last Update
Jul 21, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Installs
14.3K
11.9M
-100%
Rating
4.48
4.15
+8%
Number of Ratings (Voted)
3K
14.3M
-100%
App Age
2y 5m
8y 4m
-71%
In-app Purchases Price
$0
$41
Update Frequency
174d
132d
+31%
Title Length
14
25
-44%
Short Description Length
80
67
+19%
Description Length
1 637
2 570
-36%
Number of Screenshots
21
1074
-98 %
Has Video?
No
0% has videos
Size
0MB
0MB

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Downloads

Downloads Graph
Downloads icon
Total
14.1K
Last month icon
Last month
658

Text ASO

Title (
Characters: 14 of 50
)
GRTC On the Go
Short Description (
Characters: 80 of 80
)
Easily book LINK microtransit and CARE paratransit rides in the Richmond region.
Description (
Characters: 1637 of 4000
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Welcome aboard! The GRTC On the Go app is a whole new way to get around the Richmond region — book on-demand rides in advance for LINK microtransit and CARE paratransit services. It’s the smart, easy, and affordable way to go door-to-door in your community. With a few taps, book an on-demand microtransit or paratransit ride in the app and our technology will pair you with other people headed your way. How it works: Download the GRTC On the Go app. Book a ride on your phone. Get picked up at your door or designated pickup point. The app will tell you when your vehicle is on its way. Share your ride with others to your destination. What we’re about: CONNECTED LINK Microtransit connects you to your community in designated zones and to GRTC fixed routes (where available). CARE paratransit provides public transportation access to individuals with disabilities who may not be reasonably able to use GRTC fixed route bus service. SHARED Our origin-to-destination algorithm matches people headed in the same direction. This means you’re getting the convenience and comfort of a private ride with the efficiency, speed, and affordability of a public one. ACCESSIBLE All LINK and CARE vehicles are ADA accessible, so everyone can get to their destination with ease. SUSTAINABLE Sharing rides reduces the number of vehicles on the roads, bringing down congestion and CO2 emissions. With a couple of taps, you get to do your part to make our city a little bit greener and cleaner, every time you ride. Questions? Reach out to GRTC Customer Service at 804-358-4782. Enjoying the GRTC On the Go app? Throw us a 5-star rating!}
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
3.6
3 445 voters

Some Latest Reviews

Shannon “Loud Rainbow Chikkin” Shoffner
28 Dec, 2025
1
every address is out of zone. this app is useless. I have to use the website to get stop time info. the old app was at least useable
Tristram Coffin
15 Nov, 2025
1
This app used to be very useful. They changed it and now you can't look up stop numbers, routes.... I Uninstaller. it's useless
Leigh
15 Nov, 2025
1
doesn't work. All Richmond addressed I tried to lookup were "out of zone" even though they were all in areas well serviced by GRTC such as the fan, shockhoe bottom, the financial district, carytown, and Scotts addition.
N G
12 Sep, 2025
1
The app is unusable for me. I don't know what's going on, but it won't let me do anything other than look on the map and say everything is "out of zone."
Charlene Ingram
23 Aug, 2025
5
Very convenient, friendly staff, clean vehicle, quick trip. In my few months of using the link I have no complaints. Enjoying the ride!!!!!
Deborah
09 Aug, 2025
5
The driver was awesome very friendly. Keep them around, they are needed.
synovia crump
23 Jul, 2025
5
GRTC care van is the best transportation system in Virginia I absolutely love it I'm so glad I switched to them and no longer take the little Link bus thank you so much care to Caravan
Mario Clayton
06 May, 2025
5
Love Greater Richmond Transit System, The Pulse Which Runs up Broad Street is the Best.
Vincent Allen
13 Apr, 2025
1
this app is very confusing... I try and look on it for a schedule but it seems not to be a schedule... they are asking for information that's not necessary for me to see a schedule... they want information for something that's inadequate

Other

Additional Information
Rating:
3.58
Voted: 3.45K
Google Play Link:
Website: -
Email: -
Privacy Policy:
Categories: Travel & Local
Size: -
Installs: 14.09K
App Age: 2 years 5 months
Release Date: Aug 02, 2023
Last Update: Jul 21, 2025
Version: 4.22.2
Version history
4.22.2
Jul 21, 2025
4.20.6
May 10, 2025

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Version history