Metro Flex

🇺🇸 United States
Via Transportation Inc.  | 
30
ASO score
Text
25/100
Reviews
60/100
Graphic
28/100
Other
0/100
rating
App Rating
3.3
rating
Votes
8.62K
rating
App Age
2y 10m
rating
Last Update
Jul 21, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Installs
22.3K
12.1M
-100%
Rating
4.8
4.09
+17%
Number of Ratings (Voted)
4.9K
14.2M
-100%
App Age
2y 10m
8y 2m
-66%
In-app Purchases Price
$0
$37
Update Frequency
152d
125d
+21%
Title Length
10
24
-58%
Short Description Length
74
67
+10%
Description Length
1 003
2 539
-61%
Number of Screenshots
348
1098
-68 %
Has Video?
No
0% has videos
Size
0MB
0MB

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Downloads

Downloads Graph
Downloads icon
Total
22.1K
Last month icon
Last month
635

Text ASO

Title (
Characters: 10 of 50
)
Metro Flex
Short Description (
Characters: 74 of 80
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Order on-demand transit rides from your phone with King County Metro Flex.
Description (
Characters: 1003 of 4000
)
King County Metro Flex is an on-demand neighborhood transit service. Use your phone to ride anywhere in your service area for the same cost as a bus trip. HOW IT WORKS: - Download the app and create an account. - Book an on-demand ride on your phone. - Meet your driver on a nearby corner. CONVENIENT Use your phone to tell Metro Flex where you are and where you want to go. You’ll receive a nearby pick-up location for a Metro Flex vehicle only a short walk away. FAST It just takes a minute to book your ride! The app will send you an approximate arrival time for your Metro Flex vehicle. AFFORDABLE Metro Flex costs the same as a Metro bus trip. And with your ORCA card, you can transfer for free to or from a bus or Sound Transit Link light rail. You can also pay with a Transit GO Ticket or credit/debit card. Youth up to age 18 ride free. Questions? Reach out at support-sea@ridewithvia.com Loving your experience so far? Throw us a 5-star rating. You’ll have our eternal gratitude.}
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
3.3
8 620 voters

Some Latest Reviews

Mike Theoldvet
14 Nov, 2025
5
Best Ride to get places especially when you're not near a bus stop
Arika Prince
31 Oct, 2025
5
the drivers are ALWAYS so pleasant & professional!! I would give ★★★★★★★★★★ if I could!! 😬💁‍♀️😎🙋‍♀️😁
Frankie M.
03 Oct, 2025
1
The Kent part of the service repeatedly pulls drivers from Tukwilla, Ranier Beach-Othello, and other areas 20+ minutes away, this was supposed to have been fixed shortly after it opened, there's also an incongruity with driver pick up points and where the customer is told to be picked up. Would not recommend outside of the Seattle areas. edit: over time it has gotten even worse and has basically become absolutely useless, 40 minute wait to 15 minute ride for a close to 50 minute bus and walk.
alessandra ali
03 Oct, 2025
5
first time taking it was effortless. thanks king county!
Kodi Staubin
22 Sep, 2025
1
always canceling rides,changing rides the ones farther away,and having bad drivers.
Jerome Cherry
31 Jul, 2025
3
As a disabled person, it is a challenge needing to travel to multiple points for a Metro Flex trip that I used to be able to make in a single trip.
Brett Abercrombie
31 May, 2025
1
This is one of the worst apps I have ever used. Most of the time, the wait for a ride is 20-40 minutes. Sometimes, I'll put in the request before I start getting ready, so it'll be arriving when I'm ready to go; most of the time, it just cancels it. Today, it only had a wait time of five minutes, so I booked it, and it took nearly 20 minutes for the ride to show up. Figuring out when a vehicle is arriving is a solved problem basically everywhere in the world outside of King County.
E J
19 May, 2025
1
Do not use this app if you have to be anywhere on time. It feels like it sets you up for failure. The driver consistently drives slow and on top of that the time changes too often when you are waiting for it. DO NOT USE AS A RELIABLE SOURCE OF TRANSPORTATION.
Leland Ross
27 Apr, 2025
3
This is the third time I've had to reload the app. it freezes up and doesn't reflect reality all too often. but when it's working it's pretty good, and I depend on it daily.

Other

Additional Information
Rating:
3.26
Voted: 8.62K
Google Play Link:
Website: -
Email: -
Privacy Policy:
Categories: Travel & Local
Size: -
Installs: 22.12K
App Age: 2 years 10 months
Release Date: Feb 22, 2023
Last Update: Jul 21, 2025
Version: 4.22.2
Version history
4.22.2
Jul 21, 2025
4.20.6
May 10, 2025

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Version history