RTS On Demand - Powered by Via

🇺🇸 United States
Via Transportation Inc.  | 
30
ASO score
Text
49/100
Reviews
0/100
Graphic
28/100
Other
0/100
rating
App Rating
2.8
rating
Votes
4.35K
rating
App Age
3y 3m
rating
Last Update
Oct 19, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Installs
15.7K
11.9M
-100%
Rating
3
4.14
-28%
Number of Ratings (Voted)
1.1K
13.3M
-100%
App Age
3y 3m
8y 2m
-60%
In-app Purchases Price
$0
$37
Update Frequency
124d
131d
-6%
Title Length
30
25
+20%
Short Description Length
50
67
-25%
Description Length
462
2 554
-82%
Number of Screenshots
348
1073
-68 %
Has Video?
No
0% has videos
Size
0MB
0MB

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Downloads

Downloads Graph
Downloads icon
Total
15.6K
Last month icon
Last month
358

Text ASO

Title (
Characters: 30 of 50
)
RTS On Demand - Powered by Via
Short Description (
Characters: 50 of 80
)
Ride RTS On Demand within our Monroe Co., NY zones
Description (
Characters: 462 of 4000
)
RTS On Demand service helps you enjoy a more customized, flexible, and reliable experience within the On Demand Zones: Brockport, Greece, Henrietta, Irondequoit, Lexington, Pittsford/Eastview, and Webster. All RTS On Demand vehicles are ADA-accessible and have bike racks. How it works: - Request a trip - Get picked up at your requested location. - Share your ride with others. - Get where you need to go! Questions? Contact us at myRTS.com or 585-288-1700.}
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
2.8
4 349 voters

Some Latest Reviews

Troy Saber
23 Sep, 2025
1
It asks for a payment method without any options. The website does the same thing.
Joe Polaikis
19 Sep, 2025
1
can not even get the app to load, I get to a screen where it says enter promo code. like come on NY. this app is useless
Rain Right
11 Sep, 2025
4
Great and helpful, always comfortable. The big buses don't go to my home area, and I am always able to get picked up for my appointments or to go grocery shopping. Drivers are pleasant and courteous. 1. Problem: Don't always get exact booking time. I give it 5 stars because it's way better than riding the big buses on a busy day. New: Virtual stops-- Say I go to the pharmacy, going home the ride would pass my home. Let me off at the virtual stop, then I have to walk back to my home.??
Giachino Barcelona
04 Aug, 2025
1
Doesn't allow scheduling a ride when you're at a different location than the planned pickup location-when trying to change pickup location to be able to schedule a pickup there, changes location back to current location, which causes no rides to be available when actually getting to the pickup location
Donte Boone
02 Jun, 2025
1
absolutely unreliable doesn't service Monroe County entirely, for a service that only service 1 section of the city where we have regular transit service this service should be cut from budget or seriously improved.
Sunflower McAnulty
03 Apr, 2025
2
this change over to the new app is horrible it doesn't work isn't accurate and when it does work it's shoddy at best. it will say there are no rides available but then 2 EMPTY busses will pass u. it is slow and unreliable
Yankee Daddy
03 Apr, 2025
1
doesn't work and agency is too dumb to inform the app developers.
batman quan173 is da best
19 Mar, 2025
5
My experience has been great for most part. Few times they have canceled mine or my sons rides. I understand but wen we don't have a car or drive and depend on the bus on demand to get my son to or from work. it sucks wen they cancel without warning
Theresa Hartwigh (Silverwolf51801)
16 Mar, 2025
1
how is it out of zone? it's right down the street from the transit center!

Other

Additional Information
Rating:
2.82
Voted: 4.35K
Google Play Link:
Website: -
Email: -
Privacy Policy:
Categories: Travel & Local
Size: -
Installs: 15.55K
App Age: 3 years 3 months
Release Date: Sep 12, 2022
Last Update: Oct 19, 2025
Version: 4.22.6
Version history
4.22.6
Oct 19, 2025
4.22.2
Jul 15, 2025

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Version history