FlexRide by TheRide

🇺🇸 United States
Via Transportation Inc.  | 
30
ASO score
Text
25/100
Reviews
60/100
Graphic
28/100
Other
0/100
rating
App Rating
4.5
rating
Votes
1.45K
rating
App Age
1 year 5m
rating
Last Update
Oct 19, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Installs
3.1K
11.9M
-100%
Rating
4.47
4.15
+8%
Number of Ratings (Voted)
1.5K
14.3M
-100%
App Age
1y 4m
8y 4m
-83%
In-app Purchases Price
$0
$41
Update Frequency
131d
132d
-1%
Title Length
19
25
-24%
Short Description Length
39
67
-42%
Description Length
1 441
2 570
-44%
Number of Screenshots
28
1074
-97 %
Has Video?
No
0% has videos
Size
0MB
0MB

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Downloads

Downloads Graph
Downloads icon
Total
3K
Last month icon
Last month
197

Text ASO

Title (
Characters: 19 of 50
)
FlexRide by TheRide
Short Description (
Characters: 39 of 80
)
On demand transit in the Ann Arbor area
Description (
Characters: 1441 of 4000
)
FlexRide by TheRide is the best way to get around the greater Ann Arbor and Ypsilanti area. We’re a ridesharing service that’s smart, easy, and reliable. With a few taps, book a ride in the app and our technology will pair you with other people headed your way. HOW IT WORKS: - Book a ride by setting your pickup and drop off addresses, and indicating if you’re riding with any additional passengers. - You will be given an estimated time when the vehicle will arrive upon booking your trip. The estimated arrival time of the driver will be automatically updated as your vehicle makes its way to meet you. - There may be others on board, or you may make a few additional stops along the way! You can track your ride and share your status in real-time trip from the app. SHARING YOUR TRIP: Our algorithm matches people headed in the same direction. This means you’re getting the convenience of a private ride with the efficiency and reliability of a public one. AFFORDABLE. Rides are just $1 each way. RELIABLE: Track your ride as the driver is on their way to you, and while you’re on the vehicle too. OUR VEHICLES: FlexRide is wheelchair accessible! If you require a wheelchair accessible vehicle, simply toggle on “Wheelchair accessibility” in the “Account” tab of your app! When you request a ride, you’ll be matched with a wheelchair accessible vehicle. Questions? Reach out at support-ann-arbor@ridewithvia.com.}
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
4.5
1 450 voters

Some Latest Reviews

Teacher W
19 Nov, 2025
5
Great service, Awesome prices! It's just 1 individual that needs to adjust "His" customer service skills & talk to the passengers in a respectful manner & not say that "He doesn't care" if someone's unsatisfied then rushes off like some A'hole (Steve) 🫢 Did I just say that? Why yes I did! And meant it! Re-training him is his social skills would be better than firing him. Signed, The 1 who will "REVIEW" the company & it's "Worker's" with no hesitation
Mone W
09 Sep, 2024
2
It keeps sending notifications to use the app, but it just straight up doesn't work most of the time. It acts like it's a ride share, but it doesn't allow me to book a ride in the same day.
Aly Davis
05 Sep, 2024
1
This service sucks. Flexride needs to go back to the previous providers which were golden limousine.
Timothy Silvestri
29 Aug, 2024
2
Poorly integrated with existing AATA infrastructure. The app itself is extremely limited as far as ability to schedule and you'll end up needing to call anyway a good chunk of the time.
Karen Duncan
29 Aug, 2024
5
The transition from the old app/company to this was horrific the first three days. The app couldn't find drivers and calling Flexride was no different. It's finally starting to get better. So I decided to change my one star to 5 stars. I actually like it better than the MODE app now.

Other

Additional Information
Rating:
4.47
Voted: 1.45K
Google Play Link:
Website: -
Email: -
Privacy Policy:
Categories: Travel & Local
Size: -
Installs: 3.04K
App Age: 1 year 5 months
Release Date: Aug 19, 2024
Last Update: Oct 19, 2025
Version: 4.22.10
Version history
4.22.10
Oct 19, 2025
4.22.2
Jul 21, 2025

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Version history