Go2 by MATS

🇺🇸 United States
Via Transportation Inc.  | 
30
ASO score
Text
25/100
Reviews
60/100
Graphic
28/100
Other
0/100
rating
App Rating
3.4
rating
Votes
6.6K
rating
App Age
4y 6m
rating
Last Update
Jul 15, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Installs
10.9K
11.9M
-100%
Rating
4.39
4.14
+6%
Number of Ratings (Voted)
3.2K
13.3M
-100%
App Age
4y 6m
8y 2m
-45%
In-app Purchases Price
$0
$37
Update Frequency
152d
131d
+16%
Title Length
11
25
-56%
Short Description Length
25
67
-63%
Description Length
930
2 554
-64%
Number of Screenshots
352
1073
-67 %
Has Video?
No
0% has videos
Size
0MB
0MB

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Downloads

Downloads Graph
Downloads icon
Total
10.8K
Last month icon
Last month
195

Text ASO

Title (
Characters: 11 of 50
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Go2 by MATS
Short Description (
Characters: 25 of 80
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Download, book, and ride!
Description (
Characters: 930 of 4000
)
Go2 works like a minibus that comes when you want, where you want - book rides in seconds, get picked up steps from your door, and access the Muskegon metro area without needing a car. What we’re about: SHARED. Our tech matches people headed in the same direction. This means you’re getting the convenience and comfort of a private ride with the efficiency, speed, and affordability of a public one. SUSTAINABLE. Sharing rides reduces the number of vehicles on the roads, bringing down congestion and CO2 emissions. With a couple of taps, you get to do your part to make your city a little bit greener and cleaner, every time you ride. AFFORDABLE Aggregating people into one vehicle brings down prices. Visit https://matsbus.com/go2/ for up to date pricing information. Questions? Head to https://matsbus.com/go2/ or reach out at support-muskegon@ridewithvia.com. Loving your experience so far? Give us a 5-star rating.}
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
3.4
6 597 voters

Some Latest Reviews

Nobody Important
19 Nov, 2025
2
I was late to work TWICE after scheduling rides in the morning. I scheduled well in advance, only to have nobody show up. Today, the app said my ride would be here at 5:55am. It never showed, and I had to rush to work in 20-degree weather on a busted pedal bike to make it on time. Unreliable service. Only use it as an emergency Uber. If you work first shift, stay clear, it's not worth the headache or leg pain.
Akasha Swain
06 Dec, 2024
1
i had scheduled a go for 5am. i was waiting in 20° weather for an hour and they never showed up. i got a notification saying that my final ride details were that they would arrive at 5:20. never arrived. i am now late for work and in touble with my boss with still no way to get to work. i scheduled the ride the day before. i am beyond angry
Tamera Fisher (Tamie)
18 Sep, 2024
2
I used to love this app and used it to get to appointments. now I can't use it since it keeps saying my card is invalid even though it was fine before. I even tried to email them about the problem and never got a response back. won't be using the again sadly
Ryan Keillor
12 Aug, 2024
1
Most functions on the app no longer work now, after the past couple updates. Cannot access any of the menu, including scheduled rides and history.
Julius Duncan
15 Jul, 2024
1
The app continues to overcharge me. I am disabled and applied for a reduced rate through MATS, but the go2 bus app still overcharges me, even when I enabled the disability feature in the settings that will allow me to have a reduced rate when the ride is booked. So, now, I just call in to book a ride instead of using the app. I only use the app to track the driver to know when he/she is coming.
Levi Todd
29 Mar, 2024
1
If I could give negative Stars I would. One, you will NEVER be on time using this service, the drivers are allowed to stop and get food on your time and the eta will just keep decreasing and increasing until they show up. They pick up and drop you off wherever they want regardless of what the app says to pick and drop, they don't do anything when you report a rude driver if you report the drivers expect the driver to retaliate if you get them again because they sure won't be fired for anything.
CS
12 Feb, 2024
1
Lack of support for an online app. I have had a payment canceled last minute and am now scrambling to make sure paying for an additional ride gets my friend to work. This is a janky app, and the city of Muskegon should work on that instead of buy tens of thousands of dollars in untracked gift cards.
Kristy Hume
03 Jan, 2024
1
Been using this app for a couple weeks with no issues but now it won't accept my card on file I called costumer service and they told me to delete the card and to add it again when I explained I've tried doing this already along with adding another card for my payment method but still won't go through I was told they would look into it and call me right back. I have yet to receive a call back or email with updates on my issue. Great service when it works but app is horrible I give it one star
Billy Keson
30 Nov, 2023
2
The service is wonderful even if it doesn't run on Sunday's but the app seriously needs fixing. Regularly it will be caught in a loop of crashing while a driver is on their way if the app was in the booked rides section when a driver is sent to pick you up. This has lead to a lot of problems with telling how far away the rider is. When you have to rely on the app to get to work that's simply unacceptable. Also if you book a ride and they're very busy it'll take your money but not book the ride.

Other

Additional Information
Rating:
3.35
Voted: 6.6K
Google Play Link:
Website: -
Email: -
Privacy Policy:
Categories: Travel & Local
Size: -
Installs: 10.82K
App Age: 4 years 6 months
Release Date: Jun 16, 2021
Last Update: Jul 15, 2025
Version: 4.22.2
Version history
4.22.2
Jul 15, 2025
4.20.6
May 10, 2025

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Version history