Metro Link - Kalamazoo

🇺🇸 United States
Via Transportation Inc.  | 
34
ASO score
Text
33/100
Reviews
60/100
Graphic
28/100
Other
0/100
rating
App Rating
4.4
rating
Votes
2.25K
rating
App Age
1 year 9m
rating
Last Update
Dec 16, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Installs
3.9K
11.9M
-100%
Rating
4.4
4.15
+6%
Number of Ratings (Voted)
2.3K
14.3M
-100%
App Age
1y 9m
8y 4m
-79%
In-app Purchases Price
$0
$41
Update Frequency
26d
132d
-80%
Title Length
22
25
-12%
Short Description Length
63
67
-6%
Description Length
1 506
2 570
-41%
Number of Screenshots
28
1074
-97 %
Has Video?
No
0% has videos
Size
0MB
0MB

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Downloads

Downloads Graph
Downloads icon
Total
3.8K
Last month icon
Last month
211

Text ASO

Title (
Characters: 22 of 50
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Metro Link - Kalamazoo
Short Description (
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Plan trips in Kalamazoo and connect to the bus with Metro Link.
Description (
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Metro Link is your go-to app for getting around the Kalamazoo area. Just download the app, create an account, and tell us where you want to go. We’ll tell you the best way to get there whether it be an on-demand Metro Link ride, a bus trip or a combination of the two. How it works: - Easily plan travel on with Kalamazoo Metro services -Enter your pickup and dropoff locations and we’ll tell you the best journey available at that time. -Book Metro Link On Demand rides directly in the app for you and any additional passengers -Never miss your ride with live arrival times for your bus and ride tracking for your Metro Link On Demand journey. -If you’re riding on demand, there may be others on board, or you may make a few additional stops along the way! What we’re about: - SHARED: Our algorithm helps you see the best public transit journey available at that time. In Metro Link On Demand you’ll be matched with others headed in the same direction. This combines convenience and comfort with the efficiency, speed, and affordability of a shared ride. Transit at its best. - ACCESSIBLE: The app allows you to travel with a support person or be matched with a vehicle that meets your mobility needs. - SUSTAINABLE: Sharing rides reduces the number of vehicles on the roads, bringing down congestion and CO2 emissions. With a couple of taps, you get to do your part to make Kalamazoo county a little bit greener and cleaner, every time you ride. Loving your experience so far? Throw us a 5-star rating.}
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Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
4.4
2 250 voters

Some Latest Reviews

Lee Staggs
24 Dec, 2025
5
I would like to extend a heartfelt appreciation to the driver that serviced us tonight for his patience and kindness as I was a bit out of sorts trying to accomplish all my busseling around. Blessings to you and your family this holiday season.
Leher Seaspray
22 Nov, 2025
1
My ride got canceled last minute and now I can't get to the bus stop in time to take the bus. Now I'm going to have to wait for an entire hour for the next bus and will miss being on time for an important appointment. Zero stars if that option were available, even one star is too generous.
Almetta Whitley
20 Sep, 2025
2
The app was a little confusing, but the fact of sitting for over an hour and not knowing that they do not service certain areas apparently, was quite annoying. And then being directed to walk over 20 minutes to get to another ride is very ridiculous. Hmm 😒 so as of yet I'm not really sure. The driver who was originally scheduled was very helpful, even though he was not able to get me still as well as the customer service lady. I think this ride share needs some tweaks
Aisha Anderson
09 Sep, 2025
2
No way to sign in to a new device as a previous user. it has you sign up only. Then it says email already in use. 1
Calvin Mann
14 Aug, 2025
1
my driver was feet away from me, and then added 25 minutes onto my trip and left me in the sun
The Two Guys With Recorders
13 Jul, 2025
4
I use it every day! It's very convenient, however the GPS definitely needs to be updated. I, and many others, have had issues where we order a ride and it moves the location to a completely different spot and no matter what you do it won't move it back to the spot you actually want to go. It could also improve on the scheduling of the rides, sometimes when you book a ride with a driver, it will book another ride after you that's very far from your dropoff, often making you late.
Jeffrey Braman
05 Jun, 2025
5
have only two rides under my belt ,got the same driver both times. she helped me at the ER by getting wheelchair.
Carmen Moffit
04 Jun, 2025
5
They have wonderful staff. It's a very helpful service for the people of the Portage area. I just wish it provided more areas. Although it's not difficult to connect to the next bus to get the rest of the way to my destination. Thank you Metro!
jeffrey braman
12 Apr, 2025
1
I bought 4 passes @TT then read a brochure from metro. it's not for me so I am out $3. Because metro sucks across the board so I will use uber instead.

Other

Additional Information
Rating:
4.4
Voted: 2.25K
Google Play Link:
Website: -
Email: -
Privacy Policy:
Categories: Travel & Local
Size: -
Installs: 3.84K
App Age: 1 year 9 months
Release Date: Mar 30, 2024
Last Update: Dec 16, 2025
Version: 4.25.0
Version history
4.25.0
Dec 16, 2025
4.22.2
Jul 08, 2025

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Version history