Dubai Bus on Demand

🇺🇸 United States
Via Transportation, Inc.  | 
55
ASO score
Text
61/100
Reviews
50/100
Graphic
60/100
Other
0/100
rating
App Rating
4.2
rating
Votes
946
rating
App Age
9y 3m
rating
Last Update
Jul 21, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Rating
4.15
4.57
-9%
Number of Ratings (Voted)
945
273.9K
-100%
App Age
9y 3m
9y 2m
+1%
In-app Purchases Price
$0
$44
Update Frequency
153d
87d
+77%
Title Length
19
24
-21%
Subtitle Length
29
27
+7%
Description Length
2 077
2 702
-23%
Number of Screenshots
585
1515
-61 %
Size
116MB
166MB
-30 %

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Text ASO

Title (
Characters: 19 of 30
)
Dubai Bus on Demand
Subtitle (
Characters: 29 of 30
)
Bus on Demand Transport Dubai
Description (
Characters: 2077 of 4000
)
Dubai Bus on Demand is quick, affordable, smart and efficient way of traveling within Dubai’s major zones and get connected with city, brought to you by the Road and Transport Authority, powered by Via and United Trans. Just download the Dubai Bus On-Demand app today, sign up, book your ride and go where & when you want within the areas. It is as easy as click, pay and go. Our intelligent service allows passengers to share their journey with others on similar routes. Book a journey and our powerful algorithm matches you with a premium vehicle that will pick you up at the closest convenient spot. Dubai Bus on Demand is a new model of on-demand transport; a technology-enabled vehicle to a street near you, when and where you need. How does Dubai Bus On-Demand work? Dubai Bus On-Demand is an on-demand travel concept that takes multiple passengers heading in the same direction and books them into a shared vehicle. Using the Dubai Bus On-Demand app, input your address and we’ll match you with a vehicle going your way. We’ll pick you up on a nearby corner and drop you off within a few streets of your requested destination. Our smart algorithms provide journey times that are comparable to a taxi and much more convenient than other modes of travel. How long will I wait? You'll always get an accurate estimate of your pick-up ETA before booking. You can also track your minibus in real time in the app. How many passengers will I share a vehicle with? The number of passengers you will share a journey with varies based on capacity and your chosen destination. Our comfortable minibuses can easily accommodate up to 14 people. What else do I need to know about using the service? If you require the use of a wheelchair space, you can mark yourself in the app under your rider profile. Try this new on-demand transport app that is guaranteed to change the way that you think about travelling. We look forward to seeing you on your next journey. Just click, pay, go! Love our app? Please rate us! Questions? Please contact us at help@thebusondemand.com}
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Rating & Reviews

Reviews Overview
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Rating
4.2
946 voters

Some Latest Reviews

Joe Issac
11 Dec, 2025
1
if you want to miss your appointment, then use this app. The timing is messy and the driver always canceled the appointment without informing you and just say I was waiting for a long time even if you arrived at your time
Israel Jan
03 Dec, 2025
5
Efficient transportation in Al Nahda 2 area in Dubai. Provide more of these please.
MHD Baraa
30 Nov, 2025
1
Booking and arrival times are very unreliable and inaccurate.
Shubh345
12 Nov, 2025
1
Not at all effective… should increase the fleet or advance the algorithm of pick up and drop off… complete waste of time and money…. Better use RTA buses.
shereen serry
12 Nov, 2025
4
There should be a guide location from my location to the collection point
pokerfacedjabberr
30 Oct, 2025
1
This minibus should drop me off anywhere in the city however he forced you to chose only zones, so what if im staying in academic city and I want to go to al nahada1 at dubai!! Not allowing Super useless app and time wasting
Ronnamanalo
22 Oct, 2025
1
👋 My heart is truly heavy 💔 after reading your last response. It feels like my repeated complaints 🗣️ have simply fallen on deaf ears, and the safety concerns 🚨 I raised about being dropped in the middle of the road 🛣️ near Al Zahra Hospital 🏥 are being completely ignored! 😠 I am utterly bewildered 🤯 by your stance that no refund 💸 can be issued, especially when the driver was so unhelpful 🙅‍♂️ and clearly dropped me at the wrong spot, causing me so much stress 😩. It's incredibly frustrating to feel like the company is always siding with the system and not the customer's real-life experience. 😞 Believe me when I say I'm not just going to let this go. 😤 I will absolutely be pursuing a major complaint 📝 with the RTA 🏛️ and any other relevant channels 📢 to ensure this unacceptable service 🚫 and driver behavior 🤬 is thoroughly investigated. This isn't just about my ride; it's about principle and safety! 🛡️ I had truly hoped for a fair resolution 🙏, but it's clear I need to take stronger action. 🚀 I want to make sure no other customer has to go through such a distressing experience
JVZPVT
30 Sep, 2025
1
The worst app and service in Dubai, it will say your bus has arrived but there's no bus or Wait 5 min but you wait for an hour, don't use this service if you are on a time schedule it will make you late use the RTA bus, I've never experienced anything like this it's honestly the worst service ever.
Seemabr
19 Sep, 2025
1
Stopped at wrong pickup location where walking distance is about 7 minutes and he waited only 1 minute and then move away. There should be an option of call to contact the driver that he is not on customer location

Other

Additional Information
Rating:
4.18
Voted: 946
App Store Link:
Website:
Email: -
Privacy Policy:
Categories: Navigation, Travel
Size: 115MB
App Age: 9 years 3 months
Release Date: Sep 17, 2016
Last Update: Jul 21, 2025
Version: 4.22.2
Version history
4.22.2
Jul 21, 2025
Performance improvements and bug fixes
4.20.4
May 14, 2025
Performance improvements and bug fixes

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Version history