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Via West Sac

🇺🇸 United States
Via Transportation, Inc.  | 
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38
ASO score
Text
47/100
Reviews
0/100
Graphic
60/100
Other
0/100
rating
App Rating
4.9
rating
Votes
372
rating
App Age
1 year 4m
rating
Last Update
Jul 22, 2025

Compare with Category Top Apps

Top 10
Metrics
Current App
Category Top Average
Difference
Rating
0
4.57
Number of Ratings (Voted)
0
273.9K
App Age
1y 4m
9y 2m
-85%
In-app Purchases Price
$0
$44
Update Frequency
153d
87d
+77%
Title Length
12
24
-50%
Subtitle Length
29
27
+7%
Description Length
868
2 702
-68%
Number of Screenshots
312
1515
-79 %
Size
115MB
166MB
-30 %

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Top Dec 15, 2025 Dec 22, 2025
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Top Dec 15, 2025 Dec 22, 2025
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Text ASO

Title (
Characters: 12 of 30
)
Via West Sac
Subtitle (
Characters: 29 of 30
)
On-demand transit in West Sac
Description (
Characters: 868 of 4000
)
Think of Via like a shared shuttle that comes when you want, where you want. Book rides straight from your phone, get picked up in minutes and commute or run errands without needing a car. What we’re about. SHARED. Our corner-to-corner algorithm matches people headed in the same direction. This means you’re getting the convenience and comfort of a private ride with the efficiency, speed, and affordability of a public one. SUSTAINABLE. Sharing rides reduces the number of vehicles on the roads, bringing down congestion and CO2 emissions. With a couple of taps, you get to do your part to make your city a little bit greener and cleaner, every time you ride. Questions? Head to https://city.ridewithvia.com/west-sacramento or reach out at support-wsc@ridewithvia.com. Loving your experience so far? Throw us a 5-star rating. You’ll have our eternal gratitude.}
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Visual ASO

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Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
4.9
372 voters

Some Latest Reviews

Haloark117
03 Jun, 2025
1
I’m love via, it’s been a life savor for me. I don’t have to spend 20-29 dollars per ride on Lyft or Uber to get to work. But it’s ridiculous that you guys expanded to midtown yet barely have any vehicles driving around. It’s taken me an hour in some cases just to book a ride
JMasterchef&Survivorfan
07 Apr, 2025
1
You guys need to fix this. I have been using Via for awhile and every time I’ve book a ride so far, the Via has to past my stop to go to next stop and then have to come back to my stop. I should not be waiting for my stop for another 15 minutes or so. It’s unacceptable that you have to change my Via if I am already in a Via
Yung-Hunt
09 Mar, 2025
1
Minimum 30 mins for pick up time, and drivers cancel on you consistently. Will also send fake notifications about free rides. $4 rides are nice but you WILL be late
katpeart
03 Mar, 2025
1
No way to get discount with app. Should be able to scan id for seniors and disabled people.
SmolbeanAGL
12 Dec, 2024
1
How this app has 4.5 stars is beyond me. It used to be so easy to call and get a ride in a timely manner. Now, with this new app, there are almost never any rides available. And when there are, they continue to add rides IN FRONT of your ride. I’ve watched my pickup eta go from 15 to 40 MINUTES on multiple occasions. I’ve called my rides an upwards of AN HOUR before the time I was supposed to be somewhere (particularly work) and have constantly STILL been late. The bugs need to be fixed and they need to get more vans on the road. Especially with opening the downtown stops.
FA2984920129
08 Nov, 2024
1
If u r lucky and got a ride it will be there in 30 mins
Heatherhbu
02 Nov, 2024
2
This app is a good idea but there are still the unchecked issues that just rolled over to a new app. The first big issue is the fact that VIA will add rides during your ride because, of course, it’s a ride share, but they will not do drop offs based on the order the riders were picked up. There have been a number of times I have scheduled a ride at least an hour before I was supposed to be at my destination and I still run late because via will add a million pickups during my ride and put them all before my drop off. I understand that it goes based on the map but There have been many times I’ve been stuck in the van, passing my stop multiple times over just to pick up new riders and drop them off first. Like if you’re going to have a pickup scheduled, at least allow the riders who were already on to get off first at their drop offs after the added pick up. It shouldn’t take 45min to an hour to get just 13 minutes from my destination. To add insult to injury, now they travel to some spots in midtown. Instead of having specific set drivers that do the trek back and forth to midtown they have every driver doing it so it adds even more time to your ride for west sac users. I’m not saying that it can’t be beneficial for everyone who uses it but at the same time the lack of adaptations and adjustments after adding more locations is just making it more inconsistent for the original targeted consumer. I also want to add that as of late there has been many times where there are absolutely no rides available for longer than 35minutes and customer service just wouldn’t pick up. It’s hard to find a solution when no one is available to help get one. Overall this app has potential but still needs to hit the issues that just rolled over to the new app.
guy stork
28 Oct, 2024
1
They really seriously need to increase and put more vans out on the street now that they go to downtown Sacramento. They don’t have enough vans out on the street and it’s getting backed up to her. Sometimes you cannot get a ride. And you gotta keep calling or keep putting it on your app, your app is a disaster. How seriously do not know how you can operate like this I waited an hour and a half the other day I couldn’t get a ride at all and I got stuck at target because I couldn’t get a ride at once I got there so I had to call my friend, and have them pick me up that is not the way of business operate you should be really super efficient and you shouldn’t shouldn’t be an hour and 15 hour and a half waiting time for a service in the city of West sac is not that big so yeah I’m not too happy about it at all and this is something I’m gonna bring up to the mayor of West Sacramento and I’m also gonna bring it up to city Council members

Other

Additional Information
Rating:
4.9
Voted: 372
App Store Link:
Website: -
Email: -
Privacy Policy:
Categories: Navigation, Travel
Size: 115MB
App Age: 1 year 4 months
Release Date: Aug 22, 2024
Last Update: Jul 22, 2025
Version: 4.22.2
Version history
4.22.2
Jul 22, 2025
Performance improvements and bug fixes.
4.20.3
May 16, 2025
Performance improvements and bug fixes.

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