WESTlink

🇺🇸 United States
Via Transportation, Inc.  | 
43
ASO score
Text
36/100
Reviews
50/100
Graphic
60/100
Other
0/100
rating
App Rating
4.9
rating
Votes
278
rating
App Age
2y 9m
rating
Last Update
Jul 23, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Rating
4.88
4.57
+7%
Number of Ratings (Voted)
278
273.9K
-100%
App Age
2y 9m
9y 2m
-70%
In-app Purchases Price
$0
$44
Update Frequency
151d
87d
+74%
Title Length
8
24
-67%
Subtitle Length
18
27
-33%
Description Length
2 016
2 702
-25%
Number of Screenshots
585
1515
-61 %
Size
115MB
166MB
-30 %

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Text ASO

Title (
Characters: 8 of 30
)
WESTlink
Subtitle (
Characters: 18 of 30
)
WESTlink On Demand
Description (
Characters: 2016 of 4000
)
Get on board WESTlink, your new shared on-demand bus service in the West of England. WESTlink is a new type of bus service and meets the needs of people who may not be in easy reach of existing bus routes or rail lines, or where no service currently exists. Space on the bus can be easily booked by the app, which plans a route based on where other passengers are going so that it can pick up and drop off more people to places nearby. Passengers will be collected and dropped off from some existing bus stops, and also ‘virtual’ bus stops. The service will link passengers to major bus and rail services for their onward journey, and also some key destination points. It runs without a fixed timetable or route and is booked ‘on demand’ or up to a day in advance. The service will operate within 3 zones: North, South and the Future Transport Zone, covering the vast majority of the West of England region, outside of Bristol and Bath city centres. When you book, the service will allocate you to the most efficient pick up and drop off nearest to your start and end destinations, depending on the route and requests from other users. You can book on demand or up to a day in advance for yourself and up to 4 passengers. Using the app will also notify the arrival time of the vehicle, so there is no need to leave home before necessary. Everyone will have a guaranteed seat as they are prebooked. Ticket prices will match fares on West of England buses. All concessionary passes are accepted on this service. HOW TO USE Create an account. Download the WESTlink app and follow the simple signup steps. Book a ride. Enter your pick up and drop off addresses, choose the ride that works best for you, and tap Book ride. Meet your driver. Check the app to find exactly where to meet the vehicle. It may be a short walk from where you are, but your designated pickup point helps to cut down on detours and make your journey faster! View a map of the zones and find out more information about WESTlink at www.westlink.app}
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
4.9
278 voters

Some Latest Reviews

Slim is slims
14 Nov, 2025
1
Drivers constantly cancelling on you, or lying about you not being there ect honestly use uber at least they’ll turn up and not leave you out in the rain
donlevels
24 Oct, 2025
1
WESTlink service in Bristol has been unreliable and terrible lately. Buses don’t arrive on time and drop-off times are abysmal too
ash!!ayla!!
08 Aug, 2025
1
Tried really hard to use this service but only works if you are computer savvy with a smart phone. I wanted to go to the park and ride in Bath but was told they didn’t go there. I knew they did so after saying I would contact South Glos they agreed they did the journey but didn’t have any buses. After which I took the car!!! The one star is because they did answer the phone.
Salar MohsenAbadi
10 May, 2025
5
I’ve been using WESTlink daily for about two years and I’m very satisfied. It’s both cost-effective and convenient! You just need to get familiar with how it works. It isn’t Uber!
Slim is slims
14 Mar, 2025
1
No matter how much I try book a ride it always says they have none available, even though I see multiple driving past me as I try to book. This is constant absolute worst bus service out there you cannot rely on them for any time keeping at all they are always late or cancel your ride. So bad if I were you I would just get an uber at least they will turn up
Alice5bluebird78
17 Oct, 2024
1
Terrible app 9/10 times cant book it just now tried to book and the app is having ‘technical issues’. I’ve had my bus ‘cancelled by me’ when Im asleep and obviously haven’t and called up to successfully make a booking only for it to never turn up. Don't get me started on the customer service when you call wondering why the booking has suddenly disappeared. Disgraceful areas are left without proper public transport like this especially for the disabled and elderly, should be illegal.
Slimthewise
12 Oct, 2024
1
It’s actually a joke how we are left to depend on getting to work with such a lousy bus service, it doesn’t matter if you book at a certain time because they will just cancel it if the driver can’t be bothered to do the drop. Absolute joke never any when you need one and if you get one be prepared to wait ages before the driver even thinks about your stop. Had a booking for 5pm walked all the way there and got cancelled by the driver even though I was there 20mins early, but still ended up having to walk 7 miles in the rain to get home, all the while 2 WESTlink buses past me, Absolute joke. Lazy drivers lazy system. Like I said the worst bus service I have ever come across.
VIVIIDAi
13 Sep, 2024
5
Booking west link rides “now” on the app never really works, theres usually no rides, but I guess you just have to book the rides in advanced which is fine. I just wish the tracking on the map was more accurate, because I could of missed my ride if I didn't run downstairs because it said on the map that it was further away.
Civic type R...
08 Apr, 2024
1
Cant get work now you’ve changed the zones ridiculous and needs to be sorted

Other

Additional Information
Rating:
4.88
Voted: 278
App Store Link:
Website:
Email: -
Privacy Policy:
Categories: Navigation, Travel
Size: 115MB
App Age: 2 years 9 months
Release Date: Mar 27, 2023
Last Update: Jul 23, 2025
Version: 4.22.2
Version history
4.22.2
Jul 23, 2025
Performance improvements and bug fixes
4.20.3
May 14, 2025
Performance improvements and bug fixes

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Version history