Edmonton On Demand Transit

🇺🇸 United States
Via Transportation, Inc.  | 
63
ASO score
Text
77/100
Reviews
50/100
Graphic
60/100
Other
0/100
rating
App Rating
4.6
rating
Votes
1.21K
rating
App Age
4y 11m
rating
Last Update
Dec 17, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Rating
4.57
4.57
Number of Ratings (Voted)
1.2K
274K
-100%
App Age
4y 10m
9y 2m
-47%
In-app Purchases Price
$0
$45
Update Frequency
159d
87d
+83%
Title Length
26
24
+8%
Subtitle Length
29
27
+7%
Description Length
1 980
2 700
-27%
Number of Screenshots
468
1515
-69 %
Size
128MB
165MB
-23 %

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Text ASO

Title (
Characters: 26 of 30
)
Edmonton On Demand Transit
Subtitle (
Characters: 29 of 30
)
On Demand Transit in Edmonton
Description (
Characters: 1980 of 4000
)
Edmonton On Demand Transit service is available 7 days a week to connect select areas of the city that don’t have a regular bus route to Edmonton’s transit network. This service is operated on behalf of the City of Edmonton by PWTransit Canada in partnership with Via Transportation. What does on-demand mean? It means you can get a ride when you need it. No more bus schedules and shorter wait times. How does Edmonton On Demand Transit work? You can book a ride on an accessible shuttle bus by using this app on a smartphone, visiting the website edmonton.ca/OnDemandTransit or calling 780-496-2400. How do I get started? Start by downloading the Edmonton On Demand Transit app, then create an easy account using only your name, phone number and email address. Confirm your location and input your destination to see the ride options. Then, book your ride and track it in real time. If you are calling in, provide the same information to the representative who will give you step by step instructions. Who is driving the buses? Professionally-trained drivers from PWTransit will operate the On Demand Transit shuttle buses. How long will I wait? It depends on your trip and the time of day – but wait times will be less than 30 minutes in peak times and 60 minutes in off peak times. An accurate estimate of your wait time will be provided before you book your trip. You will be able to track the vehicle location in real-time using the Edmonton On Demand Transit app. What else is helpful to know? If you use a wheelchair or other mobility device, have a child stroller or need access to a built-in child safety seat, it’s important to put that in your Edmonton On Demand Transit booking or mention that to the phone representative. That way, we can ensure a spot is available for you. Why are you offering this new service? To provide connection to the regular Edmonton transit network from areas where flexible On Demand Transit is a better fit than big bus service.}
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Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
4.6
1 214 voters

Some Latest Reviews

Chelly3131
02 Dec, 2025
1
I have a messed up knee so it took me a second to get to the bus and Im not even joking 10 feet away and Bus number 304 started driving off and I went and knocked on his door cuz he stopped and he looked at my face and kept driving. What a joke even if he couldn’t have took me he could have said something. Super disrespectful missed my first class
graaace.w
20 Oct, 2025
1
I have been trying to book a bus for OVER AN HOUR and the app just will not work. This is a frequent problem, normally where I can find a bus but as soon as I go to book it it becomes UNAVAILABLE. I understand wanting to make transit more accessible, but is it really accessible when I’m spend more money buying Ubers in a week than I would on gas.
Thetreepleo
06 Sep, 2025
5
My first ride with Edmonton on Demand Transit was amazing, I felt comfortable and it was an easy ride. I’m happy I had the app installed on my phone for easy movement.
FullMetal_Alch07
15 Jul, 2025
1
This app is so bad. You can’t book an On Demand transit after 5pm. It’s as if all the drivers stop working when everyone is done work coming from downtown. I always book a ride when I’m on the bus coming from downtown to the Lewis Estate transit centre and they never have anything available after 5:30PM. I get to the transit centre at 6pm but they never have anything available. They need to update their services with more drivers after 5pm. Also, apparently they can just put you on a different ride just because they are lazy and don’t want to pick you up?! What is that. Update your app and service. It’s terrible. DO NOT RECOMMEND!
imeno0
09 Jul, 2025
1
Super unreliable, made me late for work twice and I booked early for both times. It’s almost like they just don’t want to pick you up at all. I gave up trying to wait because they’d either come late or not at all.
K-ah-r
27 May, 2025
1
This is a useless app because the map only shows one pickup zone (close to my neighbourhood) but shows no destination zones. The C of E website lists several points of service but they are not visible on this app. How am I supposed to know if on demand service is useful for me? Also, On Demand is supposedly integrated into the main ets app but no options appeared for any of my trip searches.
Dbjindryj cdzrhb
11 May, 2025
1
No matter what time I take the transit I miss my connection home by 1 minute . The next option would to be hop on a bus close by and walk 15 minutes which is a pain in -30 . This app doesn’t even service my area .so it’s completely useless to me even though i really d Need something like this
Zalmpoes
26 Mar, 2025
2
I live in Blackburn neighbourhood and to order this bus is very often impossible as it says “unfortunately the service is unavailable. Have a plan B how to get to work or home.
myronkho22
12 Mar, 2025
1
these drivers from India or Pakistan don’t know how to do their jobs, one time I booked a ride at 7:20 AM to go to work and my ride showed up at 8:20, absolutely waste of my time and creation of this service. I would rate this service zero stars if I had a choice

Other

Additional Information
Rating:
4.58
Voted: 1.21K
App Store Link:
Website: -
Email: -
Privacy Policy:
Categories: Navigation, Travel
Size: 127MB
App Age: 4 years 11 months
Release Date: Feb 04, 2021
Last Update: Dec 17, 2025
Version: 4.25.100
Version history
4.25.100
Dec 17, 2025
Performance improvements and bug fixes.
4.22.2
Jul 14, 2025
Performance improvements and bug fixes.

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Version history