Via Jersey City

🇺🇸 United States
Via Transportation, Inc.  | 
28
ASO score
Text
48/100
Reviews
0/100
Graphic
18/100
Other
0/100
rating
App Rating
4.9
rating
Votes
1.24K
rating
App Age
10m 7d
rating
Last Update
Jul 14, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Rating
0
4.57
Number of Ratings (Voted)
0
274K
App Age
0y 10m
9y 2m
-91%
In-app Purchases Price
$0
$45
Update Frequency
161d
87d
+85%
Title Length
15
24
-38%
Subtitle Length
27
27
Description Length
1 108
2 700
-59%
Number of Screenshots
156
1515
-90 %
Size
116MB
165MB
-30 %

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Text ASO

Title (
Characters: 15 of 30
)
Via Jersey City
Subtitle (
Characters: 27 of 30
)
On-demand Transit in Jersey
Description (
Characters: 1108 of 4000
)
Think of Via Jersey City as a whole new way to get around Jersey City — a ridesharing service that’s smart, easy, and affordable. With a few taps, book an on-demand ride in the app, and our technology will pair you with other people headed your way. No detours, no delays. How it works: - Book a ride on your phone. - Get picked up on a nearby corner. - Share your ride with others. - Save cash and reduce carbon emissions. What we’re about: SHARED. Our corner-to-corner algorithm matches people headed in the same direction. This means you’re getting the convenience and comfort of a private ride with the efficiency, speed, and affordability of a public one. AFFORDABLE. Aggregating people into one vehicle brings down prices. Enough said. SUSTAINABLE. Sharing rides reduces the number of vehicles on the roads, bringing down congestion and CO2 emissions. With a couple of taps, you get to do your part to make Jersey City a little bit greener and cleaner every time you ride. Questions? Reach out at support-jerseycity@ridewithvia.com. Loving your experience so far? Throw us a 5-star rating.}
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
4.9
1 244 voters

Some Latest Reviews

missy12112001
28 Oct, 2025
1
The app will change the ride every time by adding more minutes if you are in a rush don’t even bother to book a ride.
Sammmmmmmnnnnmm
23 Oct, 2025
1
Just got hung up on my cab driver while I could see you on the screen the location of the cab was like two blocks away. He says I’m here and when I call him, he says I have to leave, I’m sorry I tried to call customer service. no one picks up the phone without significant hold. I addressed this issue like a multiple times to the customer care. They say we’re gonna fix it and they don’t receive the call so literally lost like three rides doing this did not get picked up once got charged every time it’s terrible. I could give it a negative star only if they were possible, finally uninstalling this liability, disappointed to the extreme.
EssOhPee
23 Oct, 2025
1
I had previously given up on the app due to its unreliability, but I decided to try it out again. However, I must say, I regret it. Why provide an estimated time of arrival (ETA) for a certain time, only to have the driver pick up more passengers as soon as I get picked up? And to make matters worse, the driver has to pick up passengers in the opposite direction of my journey. Why would they need to pick up passengers 10 minutes north of me if I’m heading south? It simply doesn’t make sense. Don’t give me an ETA and then I end up being at my destination 30 minutes later than the estimated time. I understand being a few minutes off, but half an hour? Ridiculous!
Oooohkk
26 Sep, 2025
1
This app is just plain terrible you say you updated it but it somehow even worse than before. I don’t buy the five star reviews. They feel like bots because there’s no way real users Think this is OK. I schedule a ride 30 to 45 minutes advance basically almost an hour before I need it and the app just keeps pushing the wait time further out. Drivers claim they’re here when they’re nowhere in sight then they canceled on purpose on top of that the app sets my pick up and drop off right in front of my location but drivers drop me blocks and then complain on how they can’t drop me to the destination that’s on the app because it’s out of the way. And then when I try to pick a timeslot, the app says hi man it won’t let me do it. Or give the one that I have select it away either to get more drivers or just admit the app is not reliable or useful really it’s just a money grab. And short is not convenient. It’s not efficient and absolutely not worth the hassle. Please fix it or rethink the whole thing. There are numerous problems wrong with the app.
virus43
26 Sep, 2025
1
20-30 minute wait times present day is totally unacceptable. Anywhere between 5-15min is still tolerable. Totally useless service currently. My hope is the frequency gets better as the idea of subsidized cab service is really good.
Ohmmm01
05 Sep, 2025
1
I lost my airpods in a ride and this guys were least helpful when i called them
LuluKayy_
18 Aug, 2025
1
I’ve been waiting for a month to be able to continue to use my account. Live support tells me They will fix the issue When they email They send the same message asking for my info, that I’ve sent 7 times. This app is awful, and the support is even worse
FoxyVixen666
28 Jun, 2025
5
Dear Via Jersey City team, I wanted to take a moment to express my sincere gratitude for the Via service. I recently sustained an injury and have been using crutches while recovering from a broken bone in my foot. During this time, navigating the city has been extremely difficult — but Via has truly been a lifesaver. Having an affordable, reliable, and accessible transportation option has allowed me to continue getting to important appointments, running errands, and maintaining some independence while injured. I’ve especially appreciated the ease of booking rides through the app and the kindness of the drivers. As someone experiencing temporary mobility limitations, I can’t overstate how valuable this service is — not just for convenience, but for dignity and quality of life. Thank you for helping to make Jersey City a more inclusive and accessible place. Cheers, Monica
Sssmillsss
12 May, 2025
5
The via is great service get me to work and doctor appointments it might take some time but I get there

Other

Additional Information
Rating:
4.91
Voted: 1.24K
App Store Link:
Website:
Email: -
Privacy Policy:
Categories: Navigation, Travel
Size: 115MB
App Age: 10 months 7 days
Release Date: Feb 16, 2025
Last Update: Jul 14, 2025
Version: 4.22.2
Version history
4.22.2
Jul 14, 2025
Performance improvements and bug fixes.
4.20.3
May 14, 2025
性能改进和错误修复。

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Version history