RideSmart by Via

🇺🇸 United States
Via Transportation, Inc.  | 
42
ASO score
Text
35/100
Reviews
50/100
Graphic
60/100
Other
0/100
rating
App Rating
5
rating
Votes
459
rating
App Age
1 year 4m
rating
Last Update
Oct 20, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Rating
4.95
4.57
+8%
Number of Ratings (Voted)
459
274K
-100%
App Age
1y 4m
9y 2m
-85%
In-app Purchases Price
$0
$45
Update Frequency
122d
87d
+40%
Title Length
16
24
-33%
Subtitle Length
23
27
-15%
Description Length
1 575
2 700
-42%
Number of Screenshots
312
1515
-79 %
Size
117MB
165MB
-29 %

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Ranking Keywords in United States

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Illustration
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Text ASO

Title (
Characters: 16 of 30
)
RideSmart by Via
Subtitle (
Characters: 23 of 30
)
Safe Rides for Students
Description (
Characters: 1575 of 4000
)
UChicago RideSmart offers unlimited free evening & late-night rides on and around the University’s main campus. We’re a ridesharing service that’s smart, easy, and reliable. With a few taps, book a ride in the app and our technology will pair you with other people headed your way. HOW IT WORKS: - Easily discover and navigate multiple types of transit in your community! - Book a ride by setting your pickup and dropoff addresses, and indicating if you’re riding with any additional passengers. - You will be given an estimated time when the vehicle will arrive upon booking your trip. The estimated arrival time of the driver will be automatically updated as your vehicle makes its way to meet you. - When your driver arrives, please promptly board the vehicle. - There may be others on board, or you may make a few additional stops along the way! You can track your ride and share your status in real-time from the app. SHARING YOUR TRIP: Our algorithm matches people headed in the same direction. This means you’re getting the convenience of a private ride with the efficiency and reliability of a public one. RELIABLE: Track your ride as the driver is on their way to you, and while you’re in the vehicle too. OUR VEHICLES: RideSmart is wheelchair accessible! If you require a wheelchair, simply toggle on “Wheelchair accessibility” in the “Account” tab of your app! When you request a ride, you’ll be matched with a wheelchair accessible vehicle. Questions? Reach out at RideSmart@ridewithvia.com. Loving your experience so far? Give us a 5-star rating.}
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Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
5
459 voters

Some Latest Reviews

anonyyyyyyyyyyyyyyyyyyyyymous
09 Dec, 2025
1
The app gave me the wrong car details including license plate and vehicle type. I was expecting one car model and the app said they had arrived but that make of car was nowhere present and I was instead surrounded with 3 other via cars of the same make and could not tell which one was for me. So many other issues as well.
hanky dumps
27 Aug, 2025
1
GPS needs to be updated. ridiculous routes. wait times are not accurate and not helpful for the rider OR driver.
disgruntledcustomer2763
10 Aug, 2025
1
Extremely glitchy and customer service is condescending and extremely unhelpful. This app was coded by a pair of manatees on shrooms and lacks even the most basic functionalities. It continuously puts students in dangerous situations with its glitches.
UChicago Grad
09 May, 2025
3
Please remove the pop-up that shows every time you open the app about the number of passengers allowed.
koyograss
25 Apr, 2025
2
Vias randomly cancel and freeze all the time, wait times are inaccurate, usually takes significantly longer than just walking. Also the routes they have to take are convoluted and usually unnecessarily long (even if there’s only one passenger)
rytms
14 Dec, 2024
1
Worst app ever. It designs the most complicated route to make you late, and the app freezes every minute. It’s a tragedy that my school decides to use this app…
Tomatommy2
18 Nov, 2024
1
My rides keep getting canceled and there is an un skippable pop up every 2 seconds. Do NOT recommend
Sirk1928
06 Nov, 2024
3
Sometimes the map does not show the accurate position of the car
UChicago undergrad
29 Sep, 2024
3
Please support simultaneous login on multiple devices!

Other

Additional Information
Rating:
4.95
Voted: 459
App Store Link:
Website: -
Email: -
Privacy Policy:
Categories: Navigation, Travel
Size: 117MB
App Age: 1 year 4 months
Release Date: Aug 21, 2024
Last Update: Oct 20, 2025
Version: 4.22.9
Version history
4.22.9
Oct 20, 2025
Performance improvements and bug fixes.
4.22.2
Jul 22, 2025
Performance improvements and bug fixes.

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Version history